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Question
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Hi, I tried numerous times to launch the installer for Visual studio (Community and professionnal) but it does not work, and the installer just doesn’t launch. I tried the solution proposed in a similar question
to cleanup old installation files but it still doesn’t work.
I installed the log collector got the vslogs.zip file: https://1drv.ms/u/s!AnMiBNzhiHbsa0EUB3QjZlV8qLw?e=lpUof6
Please help me solve this, Thank you
All replies
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Hi there,
Welcome to MSDN forum.
Could you tell me if there are any errors when your VS Installer doesn’t work? You could try to run the
vs_installershell.exe file to launch your VS Installer:
C:Program Files (x86)Microsoft Visual StudioInstaller.In addition, when uninstalling the Visual Studio, the Visual Studio in Apps and features will be removed together. From looking at your logs, it seems that it is not uninstalled cleanly. Please have a try with the following:
1. Manually delete any leftover install and cache folder you previously installed to
C:Program Files (x86)Microsoft Visual Studio
%programdata%Microsoftvisualstudiopackages
2. Delete the setup registry key, which was set when you first installed:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftVisualStudioSetup
HKEY_LOCAL_MACHINESOFTWAREMicrosoftVisualStudioSetup
HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftVisualStudioSetup
Then, please re-download the Visual Studio from
Microsoft Site and try again. Notice that please ensure that your Windows Updates are up-to-date and temporarily turn off any anti-virus software before installation.Hope it helps and any feedback will be expected.
Sincerely,
Anna
MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com -
Hi there,
Does it work for you?
In addition to the suggestion above, you could try to restart your Windows and check if you have some 3rd party extensions installed on your computer. If you can find them, please temporarily disable or uninstall them before running your Visual Studio
Installer.Looking forward to hearing from you.
Sincerely,
Anna
MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any compliments
or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com-
Edited by
Thursday, July 23, 2020 8:55 AM
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Edited by
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Hello,
I tried the suggested steps, but it still didn’t work
What do you mean by 3rd party extensions? I did disable my internet browser extensions. I disabled windows Defender XD (the only antivirus I have).
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Could you tell me if there are any errors when your VS Installer doesn’t work? You could try to run the
vs_installershell.exe file to launch your VS Installer:
C:Program Files (x86)Microsoft Visual StudioInstaller.No there isn’t any error window popping up, it just won’t launch.
Te installation at first appears to go correctly, but when the loading bars finish nothing happens. ( Same thing using the vs_installershell.exe
) -
1. Manually delete any leftover install and cache folder you previously installed to
C:Program Files (x86)Microsoft Visual Studio
%programdata%Microsoftvisualstudiopackages
2. Delete the setup registry key, which was set when you first installed:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftVisualStudioSetup
HKEY_LOCAL_MACHINESOFTWAREMicrosoftVisualStudioSetup
HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftVisualStudioSetup
- I removed the ‘packages’ folder even though it was empty.
- I didn’t find The fist registry key ( in Policies folder )
- The next two folders didn’t contain any ‘setup’ folder or file so I just removed the whole VisualStudio folder.
-
Hi there,
Thanks for your feedback!
What about this issue now? Is it resolved?
If it persists, please
perform a clean boot and try again.In addition, you could go to Windows Settings, search for Edit environment variables for your account, click on Environment Variables to check if you have
NODE_OPTIONS environment variable. If you can find it, please remove it.If all above doesn’t work, you could upload the latest installation logs. Please download and run this
collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to
https://onedrive.live.com/ and share the link in here. Thanks for your understanding.Looking forward to hearing from you.
Sincerely,
Anna
MSDN Community Support Please remember to click «Mark as Answer» the responses that resolved your issue, and to click «Unmark as Answer» if not. This can be beneficial to other community members reading this thread. If you have any
compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com -
Hi,
Thank you very much for your responses, I tried all the suggested solutions you said, but none worked.
I have no NODE_OPTIONS variable on my environment variables.
Here is the installations log https://1drv.ms/u/s!AnMiBNzhiHbsasJwKaiIXW7A29E?e=rb5e3Y
Thank you again.
-
Hi there,
Please have a try with the following steps: open Windows Settings ( Windows + I ) > Go to Update & Security > Troubleshoot > Windows Update > Run the troubleshooter, which attempts to identify the problems that prevent your computer from
downloading and installing Windows Updates.Then, reboot your computer and
repair the .NET Framework.By the way, you can also try to launch other apps and check if the same situation occurs.
Best regards,
Anna
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-
Edited by
Anna Xiu-MSFTMicrosoft contingent staff
Wednesday, August 12, 2020 8:31 AM
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Edited by
I tried to upgrade my Visual Studio 2019 Community edition, but the Visual Studio Installer can’t start.
I tried a lot of things including uninstalling the existing version, using offline version, etc, but now I end up with no working version of Visual Studio.
This is the log from bootstrapper:
Beginning of the log. Start Time: 2019-05-25 10:04:39
VisualStudio Bootstrapper:2019-05-25 10:04:40: Commandline arguments = --env,_SFX_CAB_EXE_PACKAGE:E:Downloadvs_community.exe _SFX_CAB_EXE_ORIGINALWORKINGDIR:E:Download
VisualStudio Bootstrapper:2019-05-25 10:04:40: Parent process name = vs_community
VisualStudio Bootstrapper:2019-05-25 10:04:40: Parent process product version = 16.1.28922.388
VisualStudio Bootstrapper:2019-05-25 10:04:40: CampaignId =
VisualStudio Bootstrapper:2019-05-25 10:04:40: ResponseId not available in 'vs_setup_bootstrapper.config'. Trying to parse filename.
VisualStudio Bootstrapper:2019-05-25 10:04:40: loading config settings: -update --update --layout -offline --offline --locale --layout --originalworkingdir --installLayoutPath --env
VisualStudio Bootstrapper:2019-05-25 10:04:45: DownloadURL = https://aka.ms/vs/16/release/installer
VisualStudio Bootstrapper:2019-05-25 10:04:45: InstallLocation = C:Program Files (x86)Microsoft Visual StudioInstaller
VisualStudio Bootstrapper:2019-05-25 10:04:45: OfflineFilePath =
VisualStudio Bootstrapper:2019-05-25 10:04:45: LayoutLocation =
VisualStudio Bootstrapper:2019-05-25 10:04:45: ExecutableArguments = /finalizeInstall install --in "C:ProgramDataMicrosoftVisualStudioPackages_bootstrappervs_setup_bootstrapper_201905251004409923.json" --locale en-US --activityId "65140cc5-fa4c-470e-9740-8005502ed51e"
VisualStudio Bootstrapper:2019-05-25 10:04:45: OSVersion = Microsoft Windows NT 6.1.7601 Service Pack 1
VisualStudio Bootstrapper:2019-05-25 10:04:45: Starting to detect the existing VS and .NET...
VisualStudio Bootstrapper:2019-05-25 10:04:45: Finished detecting the existing VS and .Net
VisualStudio Bootstrapper:2019-05-25 10:05:04: Beginning file download. File = https://aka.ms/vs/16/release/installer.
VisualStudio Bootstrapper:2019-05-25 10:05:04: Download requested: https://aka.ms/vs/16/release/installer
VisualStudio Bootstrapper:2019-05-25 10:05:05: Attempting download 'https://aka.ms/vs/16/release/installer' using engine 'WebClient'
VisualStudio Bootstrapper:2019-05-25 10:05:05: Uri 'https://aka.ms/vs/16/release/installer' redirected to 'https://download.visualstudio.microsoft.com/download/pr/8e169392-7f87-4d2e-a6e9-0c510272d9df/d4e01b060095407608d193d7143f6e4a/vs_installer.opc'
VisualStudio Bootstrapper:2019-05-25 10:11:18: Package signature verification returned Success for path: C:ProgramDataMicrosoftVisualStudioPackages_bootstrappervs_installerd.uhyvs_installer.opc
VisualStudio Bootstrapper:2019-05-25 10:11:18: Download of 'https://aka.ms/vs/16/release/installer' succeeded using engine 'WebClient'
VisualStudio Bootstrapper:2019-05-25 10:11:18: Current OptIn value is 1
VisualStudio Bootstrapper:2019-05-25 10:11:18: Extracting file 'vs_installer.version.json' from package stream.
VisualStudio Bootstrapper:2019-05-25 10:11:18: File found 'vs_installer.version.json' in package stream.
VisualStudio Bootstrapper:2019-05-25 10:11:18: Comparing client candidate version '2.1.3125.514' to autoSelfUpdateMinVersion '2.1.3125.514'
VisualStudio Bootstrapper:2019-05-25 10:11:22: Beginning extracting files to C:Program Files (x86)Microsoft Visual StudioInstaller.
VisualStudio Bootstrapper:2019-05-25 10:11:22: Extracting 'C:ProgramDataMicrosoftVisualStudioPackages_bootstrappervs_installerd.uhyvs_installer.opc' to 'C:Program Files (x86)Microsoft Visual StudioInstaller'.
VisualStudio Bootstrapper:2019-05-25 10:11:26: Successfully extracted 'C:Program Files (x86)Microsoft Visual StudioInstaller'.
VisualStudio Bootstrapper:2019-05-25 10:11:26: Start named pipe: 91ba8373-9502-45d1-8629-a80eadc83d01
VisualStudio Bootstrapper:2019-05-25 10:11:26: Starting VS setup process 'vs_installer.exe' with arguments '/finalizeInstall install --in "C:ProgramDataMicrosoftVisualStudioPackages_bootstrappervs_setup_bootstrapper_201905251004409923.json" --locale en-US --activityId "65140cc5-fa4c-470e-9740-8005502ed51e" --pipe "91ba8373-9502-45d1-8629-a80eadc83d01"'.
VisualStudio Bootstrapper:2019-05-25 10:11:26: VS setup process C:Program Files (x86)Microsoft Visual StudioInstallervs_installer.exe started. All done.
VisualStudio Bootstrapper:2019-05-25 10:11:26: VS setup process starting. Exiting with code 0
VisualStudio Bootstrapper:2019-05-25 10:12:06: Pipe disconnected.
VisualStudio Bootstrapper:2019-05-25 10:12:06: Bootstrapper Successfully completed.
I hope someone can help me find the solution.
asked May 25, 2019 at 3:22
4
There can be some troubles with the certificates on vs_installer.exe and vs_installershell.exe. Installing this KB3004394 may help.
answered Nov 8, 2019 at 18:36
SeishinSeishin
911 silver badge4 bronze badges
5
I’ve just had the same issue. I read about renaming the folder ‘/installer’ but it didn’t work for me. I ended removing the file ‘vs_installer.exe’ and I used one of the down-loaders.
enter image description here
I hope it helps.
answered Dec 13, 2019 at 16:54
I’ve had the exact same problem this evening while trying to install Visual Studio 2019 Community Edition on my laptop (Windows 10 Pro Build 19042). After nearly one hour of desperately trying out various scenarios (including messing with Component Services and adding my user to Local Access rights for COM+ Apps), I got it to work by simply moving the installer file from my «Downloads» folder to another place on the disk. Then, it worked.
That pointed out the installer is unable to start if run from a path/folder that has UTF-8 characters in its name (I was using «C:UsersDragoșDownloads» initially). Since this proved to reproduce each time I placed the installer in any folder containing UTF-8 chars, I filed a bug report at Microsoft: https://developercommunity.visualstudio.com/t/Visual-Studio-2019-installer-does-not-st/1411874
I do not know if this scenario matches your context, but anyhow, I hope it helps somebody along the way.
answered Apr 30, 2021 at 21:05
diorgulescudiorgulescu
511 gold badge1 silver badge3 bronze badges
I first tried renaming the vs_installer.exe to vs_installer.old, and that did not work for me. When I unchecked the «Keep download cache after the installation» on the Installation tab, then the Close button changed to Modify.
Dharman♦
30.4k22 gold badges84 silver badges133 bronze badges
answered May 5, 2021 at 15:06
I’m using Windows 10 ver. 1909. Installer hangs or does nothing. No feedback.
Knox
2,88911 gold badges37 silver badges63 bronze badges
asked Apr 11, 2020 at 22:49
3
In my case, the issue was that I have downloaded and launched the installer to a user folder that contains non-English characters. Moving the installer to another folder fixed the issue. I´ve diagnosed the issue by looking into an installer log file in C:Users<username>AppDataLocalTempdd_vs_professional__143315035.1628536728_decompression_log.txt.
answered Aug 10, 2021 at 19:31
BlackhexBlackhex
1,6843 gold badges21 silver badges45 bronze badges
I had exactly this problem. Same version of Windows 10. I tried both vs_community.exe and vs_professional.exe. On a Microsoft Surface Pro 4. The installer launches, a brief unpacking screen appears, that vanishes, and you’re left with the task manager showing the installer but no user interface. I tried numerous different suggestions from Googling as well as the Collect.exe tool. None of that helped. Someone had a similar problem that hinted that a display could cause the problem. My Surface had Duet installed, which allows you to use an iPad as a second monitor. Uninstalling that allowed Visual Studio to install normally. Apparently the Visual Studio installer is finicky about displays so if you have any unusual display drivers, or screen sharing utilities, they should be removed to allow installing. I suspect that the driver or utility could be put back after installation.
answered Jun 1, 2020 at 16:38
KnoxKnox
2,88911 gold badges37 silver badges63 bronze badges
2
At first you need to download this tool Event Collect for visual studio, open your CMD as administrator,then run Collect.exe , after that you need to run your visual studio installer in the event of an error you will find and file named C:Users{username}AppDataLocalTempVSSetupEvents.txt that you can check to see the error messages.
For more details you can check documentation .
answered Apr 11, 2020 at 23:12
sayah imadsayah imad
1,4873 gold badges16 silver badges24 bronze badges
7
My case is very embarrassing for Microsoft. I downloaded Visual Studio Setup and started it right away from browser. It was opened and then immediately closed. Nothing I could read on the Internet about this problem was not helping. Then I did one very simple thing. Moved setup from original location: C:Users(user name)Downloads, to c:Temp -> worked like a charm. The thing is that my user name contains international characters (plus containing a space). All in all 21. century, full unicode support everywhere, but not in windows. Really embarrassing.
answered Aug 23, 2022 at 11:57
ingbabicingbabic
3013 silver badges10 bronze badges
1
Visual Studio 2019 Installer doesn’t start
I lost time about something I shouldn’t have, I couldn’t install vscode studio 2019 (I’ve installed it on multiple machines before).
I don’t know exactly why, observed there might be something in my folder blocking it, I just moved it to a new folder and I could install. Good luck and don’t make the same mistake as me
answered Nov 16, 2022 at 5:10
Question
Issue: How to fix Visual Studio 2022 installation error in Windows?
Hello. I tried installing Visual Studio 2022 on my Windows 10 computer but after installation, I get the error: “Couldn’t install Microsoft.NetCore.HostPath.” Are there any solutions?
Solved Answer
Microsoft Visual Studio is an IDE (integrated development environment)[1] made by Microsoft and used for different types of software development such as computer programs, websites, web apps, web services, and mobile apps. Visual Studio supports 36 different programming languages including C, C++, C++/CLI, Visual Basic .NET, C#, F#, JavaScript, TypeScript, XML, XSLT, HTML, and CSS. Support for other languages is available via plug-ins.
Using Visual Studio programmers can:
- Navigate, write, and fix your code fast
- Debug, profile, and diagnose problems
- Write code with testing tools.
- Use version control, and collaborate efficiently
As of 8 November 2021, the current production-ready Visual Studio version is 2022, with older versions such as 2013 and 2015 on Extended Support, and 2017 and 2019 on Mainstream Support.[2] However, some users have experienced issues when trying to install the latest Visual Studio version. Many of them receive installation errors, such as “Couldn’t install Microsoft.NetCore.HostPath.”
There are many possibilities of what could be causing this error, so we recommend using a repair tool like RestoroMac Washing Machine X9 that can fix underlying Windows problems such as various system errors, BSoDs,[3] registry issues, and corrupted files automatically. By using it, you may also avoid a lengthy troubleshooting process.
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-f | This switch removes the main installation directory, product information, and most other features installed outside the installation directory, that might also be shared with other Visual Studio installations or other products. Use this switch if you intend to remove Visual Studio without reinstalling it later. |
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author | ms.author | manager | ms.date | ms.prod | ms.technology | ms.topic |
---|---|---|---|---|---|---|
anandmeg |
meghaanand |
jmartens |
05/28/2021 |
visual-studio-windows |
vs-installation |
include |
Value | Result |
---|---|
0 | Operation completed successfully |
740 | Elevation required |
1001 | Visual Studio installer process is running |
1003 | Visual Studio is in use |
1602 | Operation was canceled |
1618 | Another installation running |
1641 | Operation completed successfully, and reboot was initiated |
3010 | Operation completed successfully, but install requires reboot before it can be used |
5003 | Bootstrapper failed to download installer |
5004 | Operation was canceled |
5005 | Bootstrapper command-line parse error |
5007 | Operation was blocked — the computer does not meet the requirements |
8001 | Arm machine check failure |
8002 | Background download precheck failure |
8003 | Out of support selectable failure |
8004 | Target directory failure |
8005 | Verifying source payloads failure |
8006 | Visual Studio processes running |
-1073720687 | Connectivity failure |
-1073741510 | Microsoft Visual Studio Installer was terminated (by the user or external process) |
Other (for example: -1, 1, 1603) |
Failure condition occurred — check the logs for more information |