Ошибка razer synapse failed to start

6 способов исправить ошибку Razer Synapse при запуске (01.30.23)

Не удалось запустить синапс razer

Razer — один из самых популярных брендов игрового оборудования, а также один из самых популярных. Если у вас есть мышь, клавиатура или другое подобное устройство Razer для использования с компьютером, то приложение Razer Synapse вам обязательно понравится.

Оборудование от известно, что использование бренда забавно и доступно большую часть времени, но приложение Razer Synapse, доступное для компьютеров, делает все это еще более доступным и приятным.

Причина в том, что это приложение в основном позволяет вы можете изменять настройки и настраивать привязки и макросы клавиатуры / мыши и / или других устройств такого типа в соответствии с вашими предпочтениями.

Если у вас уже установлено это приложение для работы с вашими устройствами Razer, но оно просто не открывается, не нужно беспокоиться о каких-либо долгосрочных проблемах. Вот несколько быстрых решений для устранения ошибки Razer Synapse, которая не запускается, если вы столкнулись с ней.

Решения для Razer Synapse не удалось запустить ошибку

Закройте все экземпляры и перезапустите

Это простое решение, которое вы можете пропустить, если уже пробовали его однажды. Но если до этого вы не пытались перезапустить приложение хотя бы один раз, рекомендуем сделать это немедленно. Часто такая проблема возникает, прежде всего, потому, что экземпляр программного обеспечения уже запущен, что вызывает проблемы с любыми новыми экземплярами, которые вы, возможно, пытаетесь запустить.

Чтобы проверить, так ли это в вашей ситуации, мы рекомендуем вам потратить некоторое время, чтобы открыть диспетчер задач, нажав ctrl + alt + del на клавиатуре и выбрав параметр диспетчера задач в появившемся меню. . Теперь закройте все экземпляры, связанные с Razer Synapse, а затем выйдите из диспетчера задач.

Вернитесь в исходное расположение программы и попробуйте запустить ее. Сообщение об ошибке «Не удалось запустить» больше не должно появляться, и вы сможете максимально использовать возможности программного обеспечения.

Восстановление программы

Следующее решение, которое вам следует попробовать, — это восстановить приложение, максимально используя возможности приложения Razer Control Center. Чтобы получить доступ к этому меню ремонта, пользователи могут делать несколько разных вещей. Один из наиболее удобных и быстрых способов сделать это — зайти в папку с файлом Razer Synapse и попытаться удалить программу. На самом деле не удаляйте приложение.

Попробуйте удалить приложение, и Razer central появится перед вашим экраном, предлагая вам несколько различных вариантов. Один из немногих вариантов, который вам будет представлен, — это вариант под названием «Ремонт».

При выборе этого параметра, скорее всего, система выполнит небольшое обновление Razer Synapse. Это обновление обеспечит бесперебойную работу приложения без каких-либо сообщений об ошибках при следующей попытке его открытия.

Запуск от имени администратора

Другой Вероятная причина того, что вы постоянно сталкиваетесь с этой проблемой всякий раз, когда вы пытаетесь открыть Razer Synapse, — это проблемы, связанные с разрешениями. К счастью, их обычно можно исправить несколькими щелчками мыши. Первое, что вам нужно сделать, это либо перейти туда, где хранится программа, либо где хранится любой из ее ярлыков.

Теперь щелкните правой кнопкой мыши значок, который вы обычно нажимаете, чтобы открыть приложение. Из всех вариантов, представленных вам после этого, выберите тот, который позволяет вам запустить программу от имени администратора. Если возникли какие-либо проблемы, связанные с разрешениями, большинство из них следует исправить, просто выполнив это. Но если и этого было недостаточно, мы рекомендуем попробовать и следующее решение, так как оно напрямую связано с этим.

Добавить Razer Synapse в белый список

Есть некоторые особые разрешения, которые для запуска приложения от имени администратора недостаточно. Обычно это разрешения, связанные с сетевыми подключениями, и многое другое.

Если запуска Razer Synapse в качестве добавления было недостаточно для его запуска без отображения этого сообщения об ошибке на экране, тогда наиболее вероятный Причина проблемы — в Защитнике Windows или в антивирусных программах, которые вы установили на свой компьютер.

Решение довольно простое. Все, что нужно сделать игрокам, — это либо временно отключить свой антивирус и Защитник Windows, чтобы не было ограничений для Razer Synapse и он мог работать должным образом.

Обновите драйверы Razer

Распространенной причиной этого решения, которая может быть причиной того, что вы столкнулись с ним, являются устаревшие драйверы Razer. Убедитесь, что драйверы для всех без исключения используемых вами устройств Razer полностью обновлены и что с ними нет никаких проблем.

Пока вы это делаете, также рекомендуется вы потратите некоторое время, чтобы проверить, обновлено ли само приложение Razer Synapse, если вы еще не проверили это. Обновления драйверов или самой программы должно быть более чем достаточно, чтобы вернуть ее в нормальное состояние.

Переустановите Razer Synapse

Если все других вариантов, о которых мы упоминали до сих пор, было недостаточно, чтобы помочь вам, то, скорее всего, единственное возможное решение этой проблемы — полностью удалить приложение Razer Synapse с вашего компьютера. После этого просто переустановите и снова настройте программное обеспечение на своем компьютере.

Вам не нужно слишком беспокоиться о потере важных данных, если у вас есть Razer учетная запись, которую вы можете использовать для входа в приложение после его переустановки на вашем устройстве. Как только загрузка будет завершена, попробуйте снова включить Razer Synapse, и она будет работать так же плавно, как и раньше.

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YouTube видео: 6 способов исправить ошибку Razer Synapse при запуске

01, 2023

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I’ve been having the same issue and every fix I found online didn’t work. So I did a little digging and resolved it myself. I hope this can help some of you out!

Note: This will get quite technical, so if you don’t feel comfortable following, I would suggest contacting Razer support directly, or waiting for a non-beta version of Synapse 3.

CORE ISSUE

The core issue is that the ”Razer Synapse Service“ requires two other services in order to start. However, it seems the installer sometimes does not download and/or install these services. The services in question are:

RzActionSvc
Razer Game Manager Service

IMAGE: RegEdit Service Dependencies

THE FIX

1. Open up the log file that will be at a similar location to this:

C:ProgramDataRazerInstallerLogsRazerInstaller-ceed1f92-ff24-3445-be80-09ced0d23442.log

Once open, search for “RazerCentral”, and copy paste the “DownloadURL” into your browser to download the EXE. Once it is downloaded, run it, and then install (unless it tells you it has already been installed).

IMAGE: Installer Log

2. Now open up “PowerShell” as “Administrator” and run the following command to install the service:

New-Service -Name "RzActionSvc" -BinaryPathName "C:Program Files (x86)RazerRazer ServicesRazer CentralRazerCentralService.exe"

IMAGE: PowerShell Command

3. Now right click on the Windows Start button and open “Computer Management”.

Open “Services and Applications” > “Services”, and make sure you can see “RzActionSvc”. You can even try to start it, although it may not at this point.

IMAGE: Computer Management Services

4. Now try to run Synapse 3, you may now get to a login screen. If you still get the “Failed to start” error, or an error after logging in, continue on…

5. If you made it here, it’s most likely that the second service required by “Razer Synapse Service” is also missing, so open up the installer log again:

C:ProgramDataRazerInstallerLogsRazerInstaller-ceed1f92-ff24-3445-be80-09ced0d23442.log

Now search for “GMS”. There may be a few versions of the GMS setup file, so look for the most recent one. Then copy and paste the DownloadURL into your browser to download the installer, then run it. It should proceed to install the missing service.

IMAGE: Installer Log — Game Management Service

6. Now back in Power Shell, run the following command to install the service:

New-Service -Name "Razer Game Manager Service" -BinaryPathName "C:Program Files (x86)RazerRazer ServicesGMSGameManagerService.exe"

IMAGE: PowerShell Command

7. Now back in Computer Management, ensure the service “Razer Game Manager Service” now exists, and you can try to manually start all three services:

Razer Synapse Service
RzActionSvg
Razer Game Manager Service

8. Try run Synapse 3 again, and you should now get through!

STILL HAVING ISSUES?

The Razer logs are your friend! Search for “log” files inside “C:ProgramDataRazer”, and you should get a list of a few good ones:

IMAGE: Log Files

Here is an example of the log entries that let me come up with the above solution:

1. C:ProgramDataRazerRazer CentralLogsRazer Synapse 3_<username> Client.log

Search for any “ERROR”, and it should tell you what the issue is, as highlighted below, it is saying that “RzActionSvc” could not be found on the computer:

IMAGE: RzActionSvc Error

2. C:ProgramDataRazerGameManagerLogsGameManagerClient_Razer Central.log

Just like above, look for any “ERROR”. This one highlighted below was my hint to the “Razer Game Manager Service” not being installed.

IMAGE: Razer Game Manager Service Error

На днях обновилась версия и перестала запускаться.

У меня мышь Razer Naga Left-Handed Edition, без этой проги я не могу её настроить, предустановки работают, они сохранены в памяти мыши, но изменить я их не могу и подсветка без этой проги работает по умолчанию. Я удалял и драйвера и саму программу, ставил заново, опять работало, но после повторного включения компьютера снова перестало запускаться, версия на скрине. Как полечить? Это санкции или просто глюки? Вконтакте у нескольких людей тоже самое

If you can’t open Razer Synapse and receive the error message saying “Failed to start”, not to worry. To fix the error, you can try the methods below.

Method 1: Run Razer Synapse as administrator
Method 2: Close Razer Synapse processes
Method 3: Perform a repair
Method 4: Reinstall Razer Synapse
Method 5: Check if the Razer Synapse service is running
Method 6: Delete the Razer Central Service config file

Method 1: Run Razer Synapse as administrator

To fix the Razer Synapse not opening issue, you can try to run Razer Synapse as administrator.

Right-click on the Razer Synapse shortcut and then select Run as administrator.

Method 2: Close Razer Synapse processes

You may not notice it but there are some Razer Synapse-related processes running in the background. These processes can be the reason for preventing Razer Synapse from opening. To fix the problem, you can try closing the background Razer Synapse processes.

Here’s how to do it:

1) On your keyboard, press and hold Ctrl+Shift+Esc to open Task Manager.

2) Right-click any Razer Synapse-related processes and then click on End task.

3) Launch Razer Synapse and check to see if the issue persists.

Method 3: Perform a repair (worked for me)

Performing a repair on the software may help you resolve the Razer Synapse failed to start issue. This is the method that I used to fix the issue.

Here’s how to perform a repair on the software:

1) Right-click on the Start menu button and click on Apps and Features.

2) Scroll down and locate Razer Synapse.

3) Click on Razer Synapse and select Uninstall, then click Uninstall again. After that, the “Razer GAMING Software” screen will open up.

4) On the RAZER GAMING SOFTWARE screen, click the REPAIR button, then the software will repair and update automatically.

5) Once you’re done with the process, check if you can open Razer Synapse successfully.

Method 4: Reinstall Razer Synapse

A clean re-installation of Razer Synapse can fix some recurring software issues like the not opening issue. So, you can try performing a clean re-installation of the application.

Follow these steps:

1) Right-click on the Start menu button and select Apps and Features.

2) Type “razer” into the search box, then you’ll see a list of Razer programs appear.

3) Click on the first program, select Uninstall, then click Uninstall again.

4) On the “RAZER GAMING SOFTWARE” screen, click the UNINSTALL button.

5) Under “SELECT THE SOFTWARE TO UNINSTALL”, click Select All, then click UNINSTALL.

6) Click YES,REMOVE.

7) Click CLOSE.

Repeat the above steps for all other Razer programs.

9) Once you uninstall all Razer programs, go to the following locations and delete all of the files and folders.

“C:ProgramDataRazer“

“C:Program Files (x86)Razer“

10) Go to Razer’s website and install the latest version of Razer Synapse on your computer.

11) Launch Razer Synapse and check to see if the problem persists.

Method 5: Check if the Razer Synapse service is running

If the Razer Synapse service has stopped running, Razer Synapse may fail to start. So, check if Razer Synapse service is running. To do so:

1) On your keyboard, press and hold Ctrl+Shift+Esc to open Task Manager.

2) Under the Services tab, locate the Razer Synapse Service and the Razer Central Service, then check if their Status is Running.

If not, right-click on them and select Start to start the service. After that, launch Razer Synapse and check to see if the problem persists.

If the service fails to start as well, you may want to try Method 7.

Method 6: Delete the Razer Central Service config file

If the Razer Synapse service fails to start, it’s probably caused by the corrupted Razer Central service config file. To fix the problem, you need to delete the Razer Central Service config file.

Find the file in the following location then delete it.

“C:Program Files (x86)RazerRazer ServicesRazer CentralRazerCentralService.exe.Config“

The above methods can help resolve the “Razer Synapse failed to start” issue. If you have any questions or suggestions, feel free to leave a comment below.

Razer Synapse can sometimes be unresponsive, so follow these steps

by Matthew Adams

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things… read more

Published on August 27, 2022

Fact checked by
Vlad Turiceanu

Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming… read more

Razer Synapse is hardware configuration software with which its users can configure Razer peripherals, but many users reported that Razer Synapse isn’t opening.

These issues aren’t exclusive to Windows 10, and many reported that Razer Synapse failed to install in Windows 11 too.

And in today’s article, we’re going to address these problems once and for all, so read on!

Why is Razer Synapse not launching?

It can happen because of your Windows Firewall, or simply because the application’s files might have become corrupted.

Other expired Razer processes, as well as various third-party applications, could also get in the way of your Razer Synapse not working.

According to users, they experienced unexpected errors in Razer Synapse, among other issues, such as:

• Razer Synapse not loading profile/not switching profiles – This can happen if your profile is corrupted. The best course of action would be to recreate the damaged profile.
• Razer Synapse not loading opening on startup – The issue is most likely caused by your settings, so be sure to adjust them.
• Razer Synapse not working in-game – It’s possible that the game doesn’t fully support Synapse. Updating both the game and the software should help.
• Razer Synapse not working after update – A bad update can cause this problem, so reinstalling the software should help.
• Razer Synapse not downloading from the website – If this happens, check your antivirus settings and make sure the download isn’t blocked.
• Razer Synapse not showing devices – Updating or reinstalling the driver, or installing the latest version of Razer Synapse fixed things for many.
• Razer Synapse not detecting mouse and keyboard – This particular problem is quite common, and reinstalling Razer Synapse did the trick.

Does Razer Synapse reduce performance?

Some people say that experience reduced performance after installing and using Razer Synapse, while others say everything is absolutely fine.

To tell the truth, the software is a little more resource-hungrier than you might expect, but it shouldn’t really cause performance issues.

However, if it does, just uninstall it and continue gaming at optimal performance, enhancing and improving your experience.

How do I fix my Razer Synapse?

1. Reinstall Razer Synapse and Razer device drivers
2. Don’t install Razer Surround with Synapse
3. Install the latest Microsoft .NET Framework
4. Turn off third-party antivirus/ Windows Defender Firewall
5. Close Razer processes
6. Check for Windows updates

1. Reinstall Razer Synapse and Razer device drivers

If Synapse 3 or X won’t open on your PC, the issue might be related to Razer device drivers. Thus, you can simply reinstall both Razer device drivers and the Synapse software as shown in the guide below. 

1. Right-click the Start button, and select the Device Manager.

2. Double-click the Mice and other pointing devices, Keyboards, and Human Interface Devices categories on the Device Manager window.

3. Right-click all the Razer devices listed in those categories, and select the Uninstall device options on their context menus.

4. Select the Delete the driver software for this device option on the dialog box window that pops up for each Razer device then press the Uninstall button to confirm.

5. Unplug all the connected Razer devices for a few minutes. Then restart your desktop or laptop.

6. Plug the Razer devices back in after restarting Windows. Windows will automatically reinstall the drivers for the devices.

7. Download the latest Razer Synapse software. Then reinstall Razer Synapse with its setup wizard.

Make sure you have the most up-to-date versions of your drivers. There are third-party programs that can do this for you automatically, such as DriverFix, which can detect and repair any outdated drivers.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

This tool has a huge daily-updated driver database, so it will suggest the most recent drivers available after scanning your system. If you believe it is a tedious task to do this manually, try DriverFix and give us feedback.

DriverFix

A perfect tool that helps you keep your drivers updated with its automatic scans.

Note that you should thoroughly uninstall Synapse with a third-party uninstaller for your Windows 10 PC.

2. Don’t install Razer Surround with Synapse

1. Open Run by pressing the Windows key + R.
2. Enter appwiz.cpl in Run’s text box, and click OK to open the window shown directly below.
   
3. Select Razer Surround, and click Uninstall to remove it from Windows.
   

In case the software can’t start because Razer Central Service is missing, reinstalling the software should be able to help you.

Also, download Razer Synapse from the official website and make sure that you select the latest version in order to avoid any compatibility issues.

Read more about this topic

• Razer Mouse not Working: Fix it With 5 Simple Solutions
• Razer Naga Stops Moving Randomly: 5 Ways to Fix It
• Gaming Mouse Cyber Monday: 4 Best Deals on Razer Gaming Mice
• 7 best Razer deals to buy [Black Friday & Cyber Monday]
• Early Cyber Monday Sales at Razer on Gaming Peripherals

3. Install the latest Microsoft .NET Framework

NET Framework is a system requirement for Razer Synapse, and if NET Framework isn’t installed, Razer Synapse 3 might not be opening.

If an older .NET Framework version is already installed, you might need to install the latest .NET Framework for Synapse 3.0.

Download the setup wizard for the latest .NET Framework version. Then you can open the installer to add the latest .NET Framework to Windows.

For more information visit our how-to download .NET Framework guide.

4. Turn off third-party antivirus/ Windows Defender Firewall

1. Open Run by pressing the Windows key + R keyboard shortcut.
2. Enter firewall.cpl in Run, and press the OK button. That will open the Windows Defender Firewall Control Panel applet.
   
3. Click Turn Windows Defender Firewall on or off.
   
4. Then select both the Turn off Windows Defender Firewall radio buttons, and click the OK button.

Third-party antivirus software and the Windows Defender Firewall can also cause Razer Synapse freezing and other issues. So turning third-party antivirus utilities and the Windows Defender Firewall off might also fix Razer Synapse.

You can temporarily disable most third-party antivirus utilities by selecting disable options on their system tray icon context menus. Follow the guidelines above to turn off the Windows Defender Firewall.

Alternatively, you can consider using an antivirus with firewall to avoid these types of issues.

5. Close Razer processes

1. Right-click the Taskbar, and select Task Manager.
   
2. Then select any Razer processes listed under background processes, and click End task to close them.
   
3. Thereafter, close the Task Manager and run Synapse as an administrator.

Some Synapse users have confirmed that closing Razer processes before opening Synapse 3.0 can help if Razer Synapse is not working. To do that, just follow the above steps.

Read more about this topic

• Razer Chroma doesn’t work on Windows 10/11
• Razer Mouse Driver: Proper Installation Guide on Windows 10
• Razer Mouse not Working: Fix it With 5 Simple Solutions
• Razer Naga Stops Moving Randomly: 5 Ways to Fix It

6. Check for Windows Updates

1. Open the Cortana app by clicking the Type here to search button on Windows 10’s taskbar.
2. Enter the keyword update in Cortana’s search box. Then click Check for updates.
3. There you can press the Check for updates button to see if there are any available updates.
   
4. Restart the OS after updating Windows.

Windows updates might also help if Razer Synapse won’t open. The updates are usually automatic unless you’ve adjusted Windows Update settings, but you might still miss a few.

Can I use Razer products without Synapse?

Keep in mind that basically all devices that have at least 4 onboard memory profiles are able to store macros on the onboard memory, but it’s still done only via Synapse.

Thus, on devices such as the Huntsman TKL you’ll be able to save macros into the keyboard, then use your macros on other PC without Synapse.

What can I do if Razer Synapse won’t open on Windows 11?

If you’re having problems with Razer Synapse on the latest version of Windows, you’ll be pleased to hear that all the solutions from this guide can be applied to Windows 11.

The two operating systems share many similarities, so the solutions are universal and they will work on both systems, with some minor alternations.

Those are some of the resolutions that will probably fix Razer Synapse when it doesn’t open. This isn’t the only issue, and many reported that Razer Synapse won’t change lighting, but there’s a way to fix that.

If you have any other solutions for Razer Synapse, feel free to share them below.

Razer Synapse can sometimes be unresponsive, so follow these steps

by Matthew Adams

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things… read more

Published on August 27, 2022

Fact checked by
Vlad Turiceanu

Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming… read more

Razer Synapse is hardware configuration software with which its users can configure Razer peripherals, but many users reported that Razer Synapse isn’t opening.

These issues aren’t exclusive to Windows 10, and many reported that Razer Synapse failed to install in Windows 11 too.

And in today’s article, we’re going to address these problems once and for all, so read on!

Why is Razer Synapse not launching?

It can happen because of your Windows Firewall, or simply because the application’s files might have become corrupted.

Other expired Razer processes, as well as various third-party applications, could also get in the way of your Razer Synapse not working.

According to users, they experienced unexpected errors in Razer Synapse, among other issues, such as:

• Razer Synapse not loading profile/not switching profiles – This can happen if your profile is corrupted. The best course of action would be to recreate the damaged profile.
• Razer Synapse not loading opening on startup – The issue is most likely caused by your settings, so be sure to adjust them.
• Razer Synapse not working in-game – It’s possible that the game doesn’t fully support Synapse. Updating both the game and the software should help.
• Razer Synapse not working after update – A bad update can cause this problem, so reinstalling the software should help.
• Razer Synapse not downloading from the website – If this happens, check your antivirus settings and make sure the download isn’t blocked.
• Razer Synapse not showing devices – Updating or reinstalling the driver, or installing the latest version of Razer Synapse fixed things for many.
• Razer Synapse not detecting mouse and keyboard – This particular problem is quite common, and reinstalling Razer Synapse did the trick.

Does Razer Synapse reduce performance?

Some people say that experience reduced performance after installing and using Razer Synapse, while others say everything is absolutely fine.

To tell the truth, the software is a little more resource-hungrier than you might expect, but it shouldn’t really cause performance issues.

However, if it does, just uninstall it and continue gaming at optimal performance, enhancing and improving your experience.

How do I fix my Razer Synapse?

1. Reinstall Razer Synapse and Razer device drivers
2. Don’t install Razer Surround with Synapse
3. Install the latest Microsoft .NET Framework
4. Turn off third-party antivirus/ Windows Defender Firewall
5. Close Razer processes
6. Check for Windows updates

1. Reinstall Razer Synapse and Razer device drivers

If Synapse 3 or X won’t open on your PC, the issue might be related to Razer device drivers. Thus, you can simply reinstall both Razer device drivers and the Synapse software as shown in the guide below. 

1. Right-click the Start button, and select the Device Manager.

2. Double-click the Mice and other pointing devices, Keyboards, and Human Interface Devices categories on the Device Manager window.

3. Right-click all the Razer devices listed in those categories, and select the Uninstall device options on their context menus.

4. Select the Delete the driver software for this device option on the dialog box window that pops up for each Razer device then press the Uninstall button to confirm.

5. Unplug all the connected Razer devices for a few minutes. Then restart your desktop or laptop.

6. Plug the Razer devices back in after restarting Windows. Windows will automatically reinstall the drivers for the devices.

7. Download the latest Razer Synapse software. Then reinstall Razer Synapse with its setup wizard.

Make sure you have the most up-to-date versions of your drivers. There are third-party programs that can do this for you automatically, such as DriverFix, which can detect and repair any outdated drivers.

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

This tool has a huge daily-updated driver database, so it will suggest the most recent drivers available after scanning your system. If you believe it is a tedious task to do this manually, try DriverFix and give us feedback.

DriverFix

A perfect tool that helps you keep your drivers updated with its automatic scans.

Note that you should thoroughly uninstall Synapse with a third-party uninstaller for your Windows 10 PC.

2. Don’t install Razer Surround with Synapse

1. Open Run by pressing the Windows key + R.
2. Enter appwiz.cpl in Run’s text box, and click OK to open the window shown directly below.
   
3. Select Razer Surround, and click Uninstall to remove it from Windows.
   

In case the software can’t start because Razer Central Service is missing, reinstalling the software should be able to help you.

Also, download Razer Synapse from the official website and make sure that you select the latest version in order to avoid any compatibility issues.

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3. Install the latest Microsoft .NET Framework

NET Framework is a system requirement for Razer Synapse, and if NET Framework isn’t installed, Razer Synapse 3 might not be opening.

If an older .NET Framework version is already installed, you might need to install the latest .NET Framework for Synapse 3.0.

Download the setup wizard for the latest .NET Framework version. Then you can open the installer to add the latest .NET Framework to Windows.

For more information visit our how-to download .NET Framework guide.

4. Turn off third-party antivirus/ Windows Defender Firewall

1. Open Run by pressing the Windows key + R keyboard shortcut.
2. Enter firewall.cpl in Run, and press the OK button. That will open the Windows Defender Firewall Control Panel applet.
   
3. Click Turn Windows Defender Firewall on or off.
   
4. Then select both the Turn off Windows Defender Firewall radio buttons, and click the OK button.

Third-party antivirus software and the Windows Defender Firewall can also cause Razer Synapse freezing and other issues. So turning third-party antivirus utilities and the Windows Defender Firewall off might also fix Razer Synapse.

You can temporarily disable most third-party antivirus utilities by selecting disable options on their system tray icon context menus. Follow the guidelines above to turn off the Windows Defender Firewall.

Alternatively, you can consider using an antivirus with firewall to avoid these types of issues.

5. Close Razer processes

1. Right-click the Taskbar, and select Task Manager.
   
2. Then select any Razer processes listed under background processes, and click End task to close them.
   
3. Thereafter, close the Task Manager and run Synapse as an administrator.

Some Synapse users have confirmed that closing Razer processes before opening Synapse 3.0 can help if Razer Synapse is not working. To do that, just follow the above steps.

Read more about this topic

• Razer Chroma doesn’t work on Windows 10/11
• Razer Mouse Driver: Proper Installation Guide on Windows 10
• Razer Mouse not Working: Fix it With 5 Simple Solutions
• Razer Naga Stops Moving Randomly: 5 Ways to Fix It
• Gaming Mouse Cyber Monday: 4 Best Deals on Razer Gaming Mice

6. Check for Windows Updates

1. Open the Cortana app by clicking the Type here to search button on Windows 10’s taskbar.
2. Enter the keyword update in Cortana’s search box. Then click Check for updates.
3. There you can press the Check for updates button to see if there are any available updates.
   
4. Restart the OS after updating Windows.

Windows updates might also help if Razer Synapse won’t open. The updates are usually automatic unless you’ve adjusted Windows Update settings, but you might still miss a few.

Can I use Razer products without Synapse?

Keep in mind that basically all devices that have at least 4 onboard memory profiles are able to store macros on the onboard memory, but it’s still done only via Synapse.

Thus, on devices such as the Huntsman TKL you’ll be able to save macros into the keyboard, then use your macros on other PC without Synapse.

What can I do if Razer Synapse won’t open on Windows 11?

If you’re having problems with Razer Synapse on the latest version of Windows, you’ll be pleased to hear that all the solutions from this guide can be applied to Windows 11.

The two operating systems share many similarities, so the solutions are universal and they will work on both systems, with some minor alternations.

Those are some of the resolutions that will probably fix Razer Synapse when it doesn’t open. This isn’t the only issue, and many reported that Razer Synapse won’t change lighting, but there’s a way to fix that.

If you have any other solutions for Razer Synapse, feel free to share them below.