Ремонт HP C309h
Ошибка 0x61011beb HP C309h
В ремонт принесли МФУ HP PhotoSmart Premium C309h, который при подготовке к печати выдавал ошибку 0x61011beb.
Диагностика
После разборки принтера обнаружено отсутствие маятникового редуктора в узле обслуживания на валу, отвечающем за движение узла очистки.
Он валялся внизу. После замены шестерни была произведена установка маятника на место.
Маятниковый редуктор просто так не слетает. Поэтому мы произвели полную чистку узла обслуживания со снятием узла. После чистки и сборки ошибка исчезла.
Т.о. ошибка 0x61011bed часто вызывается неисправностью узла обслуживания, когда принтер не может выполнить очистку головки.
Поломка ведущей шестерни
Но сломанная шестерня в маятниковом редукторе — не единственная причина ошибки 0x61011beb и 0x61011bed. На том же валу расположена ведущая шестерня, которая также крепится на шлицах. Иногда эта шестерня слетает со шлицов и прокручивается. Обратная посадка на шлицы не решает проблему, потому что шестерня все равно слетит. Посадка шестерни на клей также ни разу не помогла больше, чем на месяц.
Решение проблемы в замене всего вала с ведущей шестерней. Цена замены вала с шестерней 2500 рублей.
HP C309h не берет бумагу
Еще одной типичной проблемой HP C309h является проблема с подачей бумаги. Если принтер не захватывает бумагу, причиной является поломка маленькой шестерни в узле захвата бумаги. Эта работа очень сложная. Для замены приходится разбирать половину принтера. Занимает ремонт по времени несколько часов. Кроме того, нужна еще и сама шестерня.
Ремонт узла захвата бумаги стоит 2500 рублей.
Читать про ремонт струйных МФУ и принтеров и ошибку системы чернил.
Еще посетители сайта интересуются :
- Ремонт захвата бумаги струйного HP
- Ремонт HP OfficeJet 7500A
Hello @pauledinger,
I understand that you’re getting the message ‘0x6011bed‘ on the front panel of your HP Officejet 7500A Wide Format e-All-in-One Printer. I would like to assist you today with resolving this issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. Now, there are different variations of ‘0x’ error codes. Some error codes indicate print system failures within your printer. Others may indicate a Firmware Programming issue within your printer. For the error code that you’re seeing, you may also see an additional message on the display of your printer that may alter what troubleshooting steps need to be completed. Therefore, I am going to provide you with the two methods of troubleshooting the ‘0x’ error code you’re seeing. Please just follow the steps below that match the exact error code message that you’re seeing.
- (1) The 0x6011bed error code or message includes the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:
If you see one of these messages with the 0x code on the printer, can you please click here to access the appropriate troubleshooting steps. Once the support document opens please follow the steps under Step 1, Step 3, Step 4, Step 5, Step 6, and Step 7. Should the error code persist once troubleshooting is complete a replacement Printhead will likely be needed. The Printhead is the part that the cartridges fit into. It controls ‘reading’ the cartridges and putting ink on the pages. If the Printhead is defective, then the print system within your product is defective.
- (2) The 0x6011bed error code does not include the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:
If you see just a 0x error code on your printer, and no additional messages, then it is likely that your printer is experiencing a Firmware issue. Troubleshooting steps for this error are limited. Please click here to access the appropriate support document. Once the support document opens you will notice that there is only Step 1 that you can complete. This step would be the Power Reset, which you have already completed. Should the Reset fail to resolve the error code then a replacement printer would be needed.
Should you require a replacement I would suggest that you reach out to our Technical Support queue by phone to explore hardware replacement options.
HP Technical Support can be reached by clicking on the following link:
HP Contact Support
(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number (C9309A) on the right.
(2) Choose the ‘Contact Support‘ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.
(3) Once completed click the ‘Show Options‘ icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.‘ A case number and phone number will now populate for you.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck! 
X-23
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up« button!
Hello @pauledinger,
I understand that you’re getting the message ‘0x6011bed‘ on the front panel of your HP Officejet 7500A Wide Format e-All-in-One Printer. I would like to assist you today with resolving this issue. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. Now, there are different variations of ‘0x’ error codes. Some error codes indicate print system failures within your printer. Others may indicate a Firmware Programming issue within your printer. For the error code that you’re seeing, you may also see an additional message on the display of your printer that may alter what troubleshooting steps need to be completed. Therefore, I am going to provide you with the two methods of troubleshooting the ‘0x’ error code you’re seeing. Please just follow the steps below that match the exact error code message that you’re seeing.
- (1) The 0x6011bed error code or message includes the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:
If you see one of these messages with the 0x code on the printer, can you please click here to access the appropriate troubleshooting steps. Once the support document opens please follow the steps under Step 1, Step 3, Step 4, Step 5, Step 6, and Step 7. Should the error code persist once troubleshooting is complete a replacement Printhead will likely be needed. The Printhead is the part that the cartridges fit into. It controls ‘reading’ the cartridges and putting ink on the pages. If the Printhead is defective, then the print system within your product is defective.
- (2) The 0x6011bed error code does not include the words ‘Problem With Printhead,’ ‘Printer Failure,’ or ‘Ink System Failure’:
If you see just a 0x error code on your printer, and no additional messages, then it is likely that your printer is experiencing a Firmware issue. Troubleshooting steps for this error are limited. Please click here to access the appropriate support document. Once the support document opens you will notice that there is only Step 1 that you can complete. This step would be the Power Reset, which you have already completed. Should the Reset fail to resolve the error code then a replacement printer would be needed.
Should you require a replacement I would suggest that you reach out to our Technical Support queue by phone to explore hardware replacement options.
HP Technical Support can be reached by clicking on the following link:
HP Contact Support
(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number (C9309A) on the right.
(2) Choose the ‘Contact Support‘ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.
(3) Once completed click the ‘Show Options‘ icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.‘ A case number and phone number will now populate for you.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!
X-23
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up« button!
Hi @PaleevSergey,
Thanks for visiting the HP community. A good day to you. I came across your post where you require assistance regarding issues with the printer. I will be delighted to assist you here.
Splendid effort, commendable troubleshooting and superb description of the issue. Kudos to you on that score.
To assist you with accurate information I would require more information regarding this.
- Please explain clearly what is wrong with the printer?
- Please explain the exact error message on the printer?
- Do you see ink cartridge errors have you tried to remove cartridges and reinstall them?
Please try these steps:
For now please perform a hard reset on the printer from this link: https://support.hp.com/us-en/product/hp-officejet-7610-wide-format-e-all-in-one-series/5153788/model… and check if it resolves the issue.
HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true
(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.
(2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.
(3) Once completed click the ‘Show Options’ icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.
They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty
If it still does not work, then please contact HP phone support as the printer might have a hardware issue and might be faulty.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I’ll be there to assist you.
To simply say thanks, please click the «Thumbs Up« button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead.
DavidSMP
I am an HP Employee
Модераторы: KOT, Женька 116
всем доброго времени суток! принесли аппарат hp 7500a(впервые разбираю такой аппарат,+ очень мало опыта с A3 форматом) с ошибкой- «Общая ошибка принтера 0x61011beb». Я покопался в просторах инета и наткнулся на один пост
http://www.complace.ru/remont-printerov … jet-7500a/
и по нему разобрал аппарат, вся посадочная площадка было чень грязной,дощел до площадки и снял как показывается в ссылке. помыл и в обратном порядке-вставляю на место площадку,надеваю печатающую головку на место , ну все в обратном порядке как я думаю…Включил аппарат и пишет уже «замятие бумаги устраните замятие и нажмите на ок»…разобрал смотрю датчик который сидит под планкой ПГ не зажат,ни где замятий не вижу…
Пожалуйста подскажи в чем может быть причина? и Пожалуйста кто не посуществу и просто позлорадствовать проходите мимо…ВСЕМ ОГРОМНОЕ СПОСИБО!
Последний раз редактировалось shelho Пн окт 15, 2018 10:13 am, всего редактировалось 2 раз(а).
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shelho
- Заправил картридж
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- Персональный альбом
aresson » Сб окт 13, 2018 9:18 am
По вашей ссылке, пункт 3, в фотке слева лежит мятниковый механизм, не сломана ли в нём шестерня, если нет, то правильно ли он стоит на месте.
И ещё нюанс, перед включением парковка должна быть выдвинута вперёд и каретка с головкой должна стоять на ней. В противном случая принтер не понимает чё ему делать и валится в ошибку.
Кенону и эпсону, к примеру, пофигу где чего находится, они сами всё подкатывают, как надо и рабюотают. Хьюлет так не умеет)
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aresson
- Чернокнижник
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- Персональный альбом
shelho » Пн окт 15, 2018 11:18 am
маятниковый механиз целый, шестерни в нем целые
щас это проверю » перед включением парковка должна быть выдвинута вперёд и каретка с головкой должна стоять на ней.»
маятниковый механизм вставляю свое место,он целый,шестеренки внутри целые, маятник со штыра на который его насаживает не соскакивает
aresson писал(а):По вашей ссылке, пункт 3, в фотке слева лежит мятниковый механизм, не сломана ли в нём шестерня, если нет, то правильно ли он стоит на месте.
И ещё нюанс, перед включением парковка должна быть выдвинута вперёд и каретка с головкой должна стоять на ней.
Щас коретку здивнул в вперед и коретку посадил на место…собрал…включил… та же проблема пишет «устранить замятие»
- Вложения
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фото 1
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фото 5
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shelho
- Заправил картридж
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- Персональный альбом
oldman_lbt » Пн окт 15, 2018 1:13 pm
для многих HP есть шанс попасть в ложное срабатывание с ошибкой «замятие». Причин масса:
— проблемы с насосом отсоса чернил(чаще с черным)
— проблема с загрязнением энкодеров (лента и диск)
— помехи при движении каретки в принтере (в том числе из-за двигателя)
по сути — пока все не перепробуете, можете и не найти виновника.
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oldman_lbt
- ой, всё…
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- Персональный альбом
shelho » Пн окт 15, 2018 5:55 pm
Лента было очень грязной(да и как весь аппарат)…ленту почистил,диск тоже почистил(использую стеклоочиститель)
а ПГ при включении аппарата при замятии должна хоть как двигаться? ни кто не вкурсе?…
oldman_lbt писал(а):для многих HP есть шанс попасть в ложное срабатывание с ошибкой «замятие». Причин масса:
— проблемы с насосом отсоса чернил(чаще с черным)
— проблема с загрязнением энкодеров (лента и диск)
— помехи при движении каретки в принтере (в том числе из-за двигателя)по сути — пока все не перепробуете, можете и не найти виновника.
а как можно бы проверить насос отсоса чернил?
Лента было очень грязной(да и как весь аппарат)…ленту почистил,диск тоже почистил(использую стеклоочиститель)
каретка вообще не двигается
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shelho
- Заправил картридж
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- Персональный альбом
shelho » Пн окт 15, 2018 7:54 pm
oldman_lbt писал(а):каретка хотя бы дергаться должна. двигатель надо проверить — при включенном аппарате мультиметром.
если есть где — взять рабочий подкинуть.
матор ненайду ( завтра уже мультиметром проверю…
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shelho
- Заправил картридж
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- Персональный альбом
aresson » Пн окт 15, 2018 11:23 pm
shelho-95 писал(а):ленту почистил,диск тоже почистил(использую стеклоочиститель)
а на ленте после чистки остались метки? А то были прецеденты с хьюлетами 
Ну с другой стороны аппарат в таком случае просто бьётся головой в стену, а не сразу впадает в ошибку
xCooLx писал(а):Ленту энкодерную хоть в прорезь установил когда собирал?
вот кстати да, там же оптопара в которую лента энкодера нужно заправить
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aresson
- Чернокнижник
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- Персональный альбом
shelho » Вт окт 16, 2018 9:45 am
xCooLx писал(а):Ленту энкодерную хоть в прорезь установил когда собирал? )
а вот этого я не знаю))энкодерную ленту я после как прочистил нечего не делал и в какой прорезь не устанавливал(когда чистил ленту я его не снимая просто протер с двумя пальцами взял и протирал) не знаю как это на самом деле делается но я обычно так делал всегда
а этот прорез как его обноружить?
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shelho
- Заправил картридж
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- Персональный альбом
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- Taskalfa 180 ошибка «Е» и «Встряхните картр. с тонером»
manik.76 в форуме Принтеры, МФУ, копиры формата A3
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Пн фев 20, 2017 1:35 pm
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Sunat в форуме Xerox 3100 и иже с ним…
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Сб май 10, 2014 6:19 am
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belocarsk в форуме Принтеры, МФУ, факсы, копиры формата A4
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Пн мар 04, 2019 12:23 pm
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VIRT в форуме Принтеры, МФУ, факсы, копиры формата A4
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Чт сен 05, 2019 1:35 pm
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Вернуться в Принтеры струйные
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HP printers are widely recognized as the most advanced and reliable printers. They are known for their superior quality, resilience, and durability. For this reason, users across the world use HP printers for varied printing purposes. However, technical nags and errors are not new to any device. While HP printers run incredibly well, there are times when users come across certain glitches that require guidance and expert support. Amongst the most common errors, you may face an error code “0x61011bed”. So, what is this error and how to fix HP Printer Error 0x61011bed on your computer or laptop screen, without wasting your valuable time and money?
This article attempts to highlight some proven ways to easily identify and resolve 0x61011bed Printer Error. By following the below guided instructions, you may be able to overcome this glitch in a fraction of minutes!
Causes 0X61011BED Error Message HP Printer
What are the common causes of 0x61011bed HP Printer Error?
When a user plugs into HP printer, he/she may encounter a common printing error 0x61011bed, which typically connotes to documentation error message displayed on their computer screen. The pop-up of this error on your screen is associated with an issue with your printer head. Some of the common reasons for this error are:
- System crash
- Program crash
- Unable to print the document
If you encounter this error, check for below symptoms to get an appropriate resolution:
- HP Printer Error Code 0x61011bed continuously popping-up on your computer screen
- User may receive a Syntax error
- User may see 0x61011bed Error popping-up on the page
One can reach to Printer Error tech support helpline to get appropriate assistance for their HP printers. Alternatively, you may choose to follow the below guidelines to get a quick solution in lesser viable time.
Troubleshooting Steps HP Printer Error 0X61011BED
How to Solve HP Printer Error 0x61011bed?
Below is a list of steps which users can follow to troubleshoot 0x61011bed error code and resume their printing job.
Step I: Reset Your HP Printer
If you are following this approach to deal with HP Printer Error 0x61011bed, here’s the list of steps to follow:
- Remove the connected printer power cables from your nearby wall outlet, without turning-off the printer.
- As the printer turns off, wait for a minute until it reaches an idle state
- Plug back all the power cords into your HP printer and turn on the device
- Push the printer’s power button to turn it on (if it doesn’t turn-on automatically)
- Lastly, check if the error if it still pops-up on your machine
If this doesn’t resolve the problem, move to next step!
Step II: Paper Reload
In this step, check if you’d need to reload paper into the machine. You may pursue below instructions:
- No matter what you try, it is important to firstly check if there are any damaged papers in your printer, and if so, replace them with the same type and size of papers
- Next, appropriately check and align all the paper edges
- Make sure you are not placing more than 20 sheets in a stack so that the machine does not get congested with papers
- As you carefully push the paper stack into the printer, check if you still get 0x61011bed printer error.
If so, proceed to the next step!
Step III: Paper Settings
It is imperative to check the paper settings to confirm if the HP print driver is compatible with the paper settings. Follow below steps for this:
- Open your printing document and click on “File” icon to select an appropriate print option
- Go to “Properties”, you will be prompted to “Product Properties” dialog box
- Next, click on “Paper Quality” option and select the paper type and size from your menu bar
- Click “OK” to print the document
In case HP Printer Error 0x61011bed persists to pop up, move to the last step (as indicated below).
Step IV: Cleaning HP Printer Rollers
- Turn off your printer off by unplugging all the power cords.
- Clean the rubber rollers of your printer by opening the access door of your device. This can be done by using a soft cloth. Also, clean paper rollers inside the input tray.
- As you carefully close the access door, plug power cords of your printer back in place.
- Click on the print command and check for the error.
If the above steps are unable to fix HP Printer Error 0x61011bed, get in touch with a reliable team of HP Printer Support provider to get an instant resolution!
Scope of Service
- Complete assistance for all HP products (including HP Laptops, desktops, Scanners, Tablets, and Printers)
- Online Printer Technical Support to diagnose and fix HP Printer Errors
- Reliable support team with 24*7 availability at a click of your mouse
- Anytime, anywhere technical helpdesk availability to fix HP printer errors
So, if you are seeking high-end technical support for your HP printer – just call Printer Error experts at toll-free number 
.
HP printers are the most purchased printers as they bear both quality as well as durability. If you have an HP printer at your home, then there could be times when an issues crops, and errors are generated. For a new user, these errors could be difficult to understand and solve. One of the commonly faced errors is 0x61011bed. Mostly this error occurs due to an issue with the print head.
How to fix the error-
Below are some methods that will apprise on how to fix HP Printer General Error 0x61011bed
Method 1- Reset the Printer-
In this method, the printer is reset. The steps involved are-
- Disconnecting all the cables without turning off the printer.
- Waiting for 30 seconds
- Plugging all the cables and waiting for an automatic turn-on
- If the printer refuses to turn on, press the power button and check if the issue has been resolved or not.
Method 2- Clean the Cartilages-
The steps under this method are-
- Click on the power button to switch off your printer
- Wait for your printer to be normal.
- Open the cover
- Take out the cartilages slowly
- Wipe the cartilages with a soft cloth that has been dipped in hot water or in 10% alcohol solution
- Place a paper under the print head
- Clean the print head by using 10% alcohol solution
- Dry the print head and cartilages with soft cloth
- After drying push the cartilages back. Insert them softly till you hear a click sound.
- Restart the printer to see if the error has been resolved or not.
Method 3- Reload the papers again-
In this method, the papers are reloaded again. The steps that are taken are-
- a) Checking papers and ensuring that all are of the same size
- b) Aligning the stack of papers
- c) Keeping at least ten papers and not more than 25 papers
- d) Inserting paper stack into the printer and starting with the printout.
Method 4- Clean the Rollers-
The steps under this method are-
- a) Turning off the printer
- b) Unplugging all the cables
- c) Opening access doors for managing rollers
- d) Cleaning all the rubber rollers by soft cloth
- e) Clean remaining roller by soft cotton
- f) Plug in the cables and start with the printing activity.
Method 5- Checking Paper Settings-
The steps involved are-
- Ensuring that the settings for tray and drivers are compatible.
- Opening print document
- Clicking File icon from print options
- Click on properties
- Chose paper quality option and chose appropriate paper size from drop down
- Click on Okay following the same with the print document.
If by following all the above steps, the HP printer issue is still visible, you need to get in touch with the technical experts. You should try and contact certified professionals who have years of experience. So get the issue resolved and print beautiful images today.
Fix HP Printer General Error 0x61011bed
Fix HP Printer General Error 0x61011bed- Printers are the most useful device in offices and for educational institute. These gadgets makes work a lot more easier. Every type of document work totally depends on Printers. In the printer segment HP is the best corporation which manufacture hi-tech featured printers. Sometimes while handling such devices issue occurance is quite common. As most of the users report for General Error 0x61011bed. This error is also known as Carriage Jam issue. To help the users in fixing HP Printer General Error 0x61011bed. We have shared few methods.
For any kind of technical help, always appraoch to the professioanls. For printers, Tech support expert is the best company which give genuine services. As many users encouter with Carriage Jam error to help the users we have shared this article. In this we will share methods to fix HP Printer General Error 0x61011bed.
To get in touch with our executive you can dial our number 800-742-9005. This is our toll-free number and our lines are open 24*7 throughout the year. For more information mail us at support@techsupportexpert.com
Methods to Fix HP Printer General Error 0x61011bed
To solve this technical error in the following section, we will discuss numerous solutions which definitely help you to fix your Carriage jam issues. Most important follow the steps as it is.
Method: 1 Reset the Printer
In this method, We will reset the printer. The steps involved are-
- Firslty, Disconnecting all the cables without turning off the printer.
- Wait for 30 seconds
- Now, plug in the cables and wait for an automatic turn-on
- If the printer denies to turn on then press the power button and check if the Hp Printer General Error 0x61011bed has been resolved or not
Method: 2 Clean the Cartridges
Here are the steps for performing this method:-
- Click on the power button to switch off your printer
- Open the cover
- Take out the cartridges slowly
- Now, Wipe the cartridges with a soft cloth
- Place a paper under the print head
- Clean the print head by using damp cloth
- Dry the print head and cartridges with soft cloth
- After drying push the cartridges back. Insert it
- Restart the printer to see if the error has been resolved or not.
Method: Reload the papers Again
In this method, we will reload the papers again. The steps that are taken are-
- Make sure that you use A4 size sheets which fit to your printer paper tray
- Now, Aligning the stack of papers
- Keeping at least ten papers in the tray and not more than 25 papers
- Inserting paper stack into the printer and starting with the printout.
Method: 4 Clean the Rollers
Here are the steps for this method:-
- Firstly, turn off the printer
- Now detach all the cables
- Afterwars, Open the access doors for managing rollers
- Just Clean all the rubber rollers by clean cloth
- Lastly, Plug in the cables and start with the printing activity
Method 5 Checking Paper Settings
The steps involved are-
- Make sure that the settings for tray and drivers are compatible.
- Opening print document.
- Now, click on the File icon from print options
- Tap on the printer properties
- Afterward, Select the paper quality option and choose appropriate paper size from drop down
- Click on Okay following the same with the print document.
Well, these above methods will definitely help you out to fix HP Printer General Error 0x61011bed. In case if you face any difficulty while performing this method then do not hesitate and direct connect with our executive. We will help you out.
Tech Support Expert – One Stop Solution Provider
Our company Tech Support expert is certified company. We are third party service provider. Our company is highly professional and offer on-call assistance to all the tech users. We have a team of experienced staff which provide valued services and help you with your technical glitches. Our team will help you for issues like installation, driver, repair, and setup. We ensure you to give you unmatched support services.
Our remote services gives you assistance at your place, so that without leaving you can fix your devices errors. Our company has a vision is to maintain the workflow at the global level and providing the best possible solutions to all the technical issues
How to Connect With Us?
Well, our team is very motivated and always available at your service. To avail our tech support dial our toll-free number 800-742-9005. Our lines are open 24*7 throughout the year. With no call-waiting we will answer your call and help you out. In case if you want to write to us then mail us at support@techsupportexpert.com
Our certified experts are here to save your day with our highly secured and safe services. Our services include all possible solutions from installation to unlock all the issues and provide solutions.
Error 0x61011beb, 0x61011bec, 0x610000f6, 0x61000f6 on HP Officejet and Photosmart printers
MAJ 27/05/17
Ox61011beb, 0x61011beb, 0x61011bec, 0x610000f6, 0x61000f6, Ox61011bed, 0x61011bed, 0x61000032, 06x610000f
These error code could appears on these printers:
- HP Photosmart D5460, D5463, et D5468, C390A
- HP Officejet 6000 6500 6500A 7000 7110
- With the printer power on, disconnect the USB cable from the computer.
- Remove the ink cartridges
- Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
- Wait for the «Insert Cartridges» message. Reinstall the cartridges
Close the product doors - If you receive a recalibration message, allow the printer to complete this task
- Reconnect the USB cable
- Try your print job again
Solution 2:
- Plug it directly into the wall, rather than into a UPS.
- Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
- Wait 30 seconds.
- Plug in the power cable to All-in-One and also to wall outlet.
- Check for the functionality.
Solution 3:
- Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
- Then, press and hold # and 6 while plugging in the power cord.
- Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One
Solution 4:
- Power off
- Unplug the power cable from the wall outlet (should always power off first using the power button).
- Remove the back piece and putting it back, making sure it’s well adjusted.
- Removed the piece where the printed paper land, and putting bac.
Solution 5: fixing carriage jam on HP Officejet 6500
<p>&amp;amp;lt;br&amp;amp;gt;&amp;amp;lt;br&amp;amp;gt;&amp;amp;lt;br&amp;amp;gt;Sol</p>
Solution 6:
- The printhead is broken: you need to replace it
Solution 7: (Thanks to Justin !)
- You need to replace the Clutch Drive Gear Kit (Ebay)
Popular posts from this blog
The error B204 could happen after a cartridge replacement. First of all, when installing, remove the cartridges from the plastic package, but do not drill any plastic membranes, as this will cause this error when placing the cartridge. The error may also appear if you change a completely empty cartridge: when installing a full cartridge, the printer enters a cleaning cycle, but the printhead has not yet received ink from the newly inserted cartridge. Here are some tips to cancel this error B204:: Solution 1: Remove the cartridges Power the printer for 2 minutes Switch on the printer Install the cartrdiges Solution 2: Switch on the printer Unplug the power cable Open the cover Move the print head carriage manually to the usual place where it goes for the cartridge change (If the printhead carriage is not movable, reconnect and then turn on the printer, then unplug it again when the head carriage is in the moving position). Change the cartridges. Close the fr
MAJ11/06/17 Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective…. but first, try these solutions below: Solution 1 : Disconnect the power cable from the printer. Wait 1 hour. Connect the power cable Solution 2 : Check and Clean Head contact pin condition of the carriage unit Check Cable connection especially the carriage FFC Solution 3 : Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left. Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on Solution 4 : Unplug the power cable. Open the printer Push the whole print head mechanic to the center While the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. Solution 4a: Take out all of the ink cartridges Lift up the gr
MAJ 25/08/17 The Service Tool V3400 allow to reset the counter of some Canon printers. For the error code 006 , try this : Solution 1: Check your cartridges: an empty cartridge can lead to error 006 Solution 2 : After you avec clicked on «Main», wait a few minutes. If the error still here, restarts the Service Tool Solution 3 : Close the service tool Disconnect the USB cable from the printer After 10 seconds, plug back the cable to the printer On Windows, click next when appears «New device» Open the service tool
Hi! @Dan1953, Welcome to HP forums.
I understand you are getting an error ink system failure with error ID-0x61011bed on your printer.
Don’t worry I’d like to help you out.
Did you make any changes to your printer?
Have you tried checking with a different ink cartridge?
As you mentioned you are getting an error ink system failure with error ID-0x61011bed on your printer.
Replace low, empty or faulty ink cartridges on your printer.
Please try the steps recommended below.
Perform a power reset
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Clean the ink cartridges, and then check the error message
Cleaning the ink cartridge contacts, and then reinstalling the ink cartridges one at a time can help determine if a specific ink cartridge is causing the error message.
-
Gather the following materials:
-
A clean, lint-free cloth
-
A clean, dry cotton swab
-
Distilled or bottled water
CAUTION:
Do not use tap water because it might contain contaminants that can damage the printhead.
-
-
Lightly dampen a clean, lint-free cloth with bottled or distilled water.
-
Gently wipe the copper-colored contact on one of the ink cartridges.
Figure : Wiping the copper-colored contact
-
Wipe the contact with a dry, lint-free cloth before proceeding to the next step.
-
Repeat these steps for the three remaining ink cartridges.
-
Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.
Figure : Reinserting the ink cartridge
-
Make sure each colored dot on the ink cartridge label matches the colored dot on the print carriage.
Figure : Matching the colored dot on the print carriage
-
Close the ink cartridge access door.
-
Check the printer control panel to see if the error message persists.
Also, try updating the printer firmware and check if it helps.
Update the printer firmware using this link: https://hp.care/2GIGdyg
Refer this article to further troubleshoot 0x errors on your printer. Link: https://hp.care/2ib8HuG
Refer this article to further troubleshoot ink system failures. Link: https://hp.care/2k2lxIt
If the issue still persists after trying out the steps. It is a hardware issue with your printer.
Please contact HP support for service options.
Link to contact HP.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know how it goes!
Have a great weekend ahead! 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up» on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
Модераторы: KOT, Женька 116
всем доброго времени суток! принесли аппарат hp 7500a(впервые разбираю такой аппарат,+ очень мало опыта с A3 форматом) с ошибкой- «Общая ошибка принтера 0x61011beb». Я покопался в просторах инета и наткнулся на один пост
http://www.complace.ru/remont-printerov … jet-7500a/
и по нему разобрал аппарат, вся посадочная площадка было чень грязной,дощел до площадки и снял как показывается в ссылке. помыл и в обратном порядке-вставляю на место площадку,надеваю печатающую головку на место , ну все в обратном порядке как я думаю…Включил аппарат и пишет уже «замятие бумаги устраните замятие и нажмите на ок»…разобрал смотрю датчик который сидит под планкой ПГ не зажат,ни где замятий не вижу…
Пожалуйста подскажи в чем может быть причина? и Пожалуйста кто не посуществу и просто позлорадствовать проходите мимо…ВСЕМ ОГРОМНОЕ СПОСИБО!
Последний раз редактировалось shelho Пн окт 15, 2018 10:13 am, всего редактировалось 2 раз(а).
-
shelho
- Заправил картридж
- HP Photosmart D5460, D5463, et D5468, C390A
- HP Officejet 6000 6500 6500A 7000 7110
- With the printer power on, disconnect the USB cable from the computer.
- Remove the ink cartridges
- Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
- Wait for the «Insert Cartridges» message. Reinstall the cartridges
Close the product doors - If you receive a recalibration message, allow the printer to complete this task
- Reconnect the USB cable
- Try your print job again
- Plug it directly into the wall, rather than into a UPS.
- Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
- Wait 30 seconds.
- Plug in the power cable to All-in-One and also to wall outlet.
- Check for the functionality.
- Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
- Then, press and hold # and 6 while plugging in the power cord.
- Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One
- Power off
- Unplug the power cable from the wall outlet (should always power off first using the power button).
- Remove the back piece and putting it back, making sure it’s well adjusted.
- Removed the piece where the printed paper land, and putting bac.
- The printhead is broken: you need to replace it
- You need to replace the Clutch Drive Gear Kit (Ebay)
MAJ 27/05/17
Ox61011beb, 0x61011beb, 0x61011bec, 0x610000f6, 0x61000f6, Ox61011bed, 0x61011bed, 0x61000032, 06x610000f
These error code could appears on these printers:
Solution 2:
Solution 3:
Solution 4:
Solution 5: fixing carriage jam on HP Officejet 6500
<p>&amp;amp;lt;br&amp;amp;gt;&amp;amp;lt;br&amp;amp;gt;&amp;amp;lt;br&amp;amp;gt;Sol</p>
Solution 6:
Solution 7: (Thanks to Justin !)
Popular posts from this blog
The error B204 could happen after a cartridge replacement. First of all, when installing, remove the cartridges from the plastic package, but do not drill any plastic membranes, as this will cause this error when placing the cartridge. The error may also appear if you change a completely empty cartridge: when installing a full cartridge, the printer enters a cleaning cycle, but the printhead has not yet received ink from the newly inserted cartridge. Here are some tips to cancel this error B204:: Solution 1: Remove the cartridges Power the printer for 2 minutes Switch on the printer Install the cartrdiges Solution 2: Switch on the printer Unplug the power cable Open the cover Move the print head carriage manually to the usual place where it goes for the cartridge change (If the printhead carriage is not movable, reconnect and then turn on the printer, then unplug it again when the head carriage is in the moving position). Change the cartridges. Close the fr
MAJ11/06/17 Error B200 means the printhead voltage or temperature is not normal. The Printhead could be defective…. but first, try these solutions below: Solution 1 : Disconnect the power cable from the printer. Wait 1 hour. Connect the power cable Solution 2 : Check and Clean Head contact pin condition of the carriage unit Check Cable connection especially the carriage FFC Solution 3 : Turn off the power Open the panel Turn on the power Wait for print carriage to start moving to the left. Let it go past half way Before print carriage reaches left hand side shut the cover. Leave the Printer turned on Solution 4 : Unplug the power cable. Open the printer Push the whole print head mechanic to the center While the printer still open, plug the power and turn it ON. When the printhead still moving and is going to the very LEFT, close the cover. Wait until its boot up. Solution 4a: Take out all of the ink cartridges Lift up the gr
MAJ 25/08/17 The Service Tool V3400 allow to reset the counter of some Canon printers. For the error code 006 , try this : Solution 1: Check your cartridges: an empty cartridge can lead to error 006 Solution 2 : After you avec clicked on «Main», wait a few minutes. If the error still here, restarts the Service Tool Solution 3 : Close the service tool Disconnect the USB cable from the printer After 10 seconds, plug back the cable to the printer On Windows, click next when appears «New device» Open the service tool
