Ошибка connection timed out to http

Как исправить ошибку ERR_CONNECTION_TIMED_OUT?

Одной из самых распространённых ошибок, с которой вы можете столкнуться в интернете, является «Превышено время ожидания ответа от сайта».

В этой статье вы узнаете, каковы причины этой проблемы, что именно представляет собой ошибка и как её устранить различными методами.

Что такое ошибка «Время ожидание ответа истекло»?

Не пугайтесь, если у вас раз за разом появляется ошибка «Время ожидание ответа истекло», и уж точно не спешите звонить своему знакомому программисту. Дело вовсе не в опасном вирусе или серьёзной поломке вашего компьютера или роутера. Это сообщение лишь предупреждает вас о том, что системе не удалось установить сетевое соединение с сервером.

Код ошибки ERR_CONNECTION_TIMED_OUT («Нет ответа. Время ожидания ответа истекло», «Превышено время ожидания от сайта») появляется, когда что-то происходит при попытке посетить тот или иной веб-сайт. В частности, когда сайт слишком долго отвечает. Как правило, ограничение по времени составляет 30 секунд, после чего, если ответ не может быть получен, соединение разрывается, и в результате этот сайт оказывается недоступен.

Каковы причины ошибки «Время ожидание ответа истекло»?

Итак, ошибка возникает, если браузеру не удаётся установить соединение. Но почему так происходит?

Ошибка «Превышено время ожидание от сайта» может быть связана с:

  1. Проблемой подключения сети. Сюда может включаться и отсутствие интернет-соединения, и медленная скорость загрузки, и перегруженное сетевое соединение, и многое другое.
  2. Избытком временных файлов вашего браузера (кэша и куки).
  3. Ограничениями, наложенными брандмауэром или антивирусом вашего компьютера, – они вполне способны заблокировать доступ к сайту.
  4. Включённой VPN-программой или работой через прокси-сервер.
  5. Блокировкой доступа из-за местоположения вашего IP-адреса. Это значит, что из-за региона, в котором вы находитесь, трудно будет открыть веб-сайт без сторонних программ.

Однако далеко не всегда пользователь способен сам решить проблему, так как иногда ошибка может появиться из-за проблем самого сервера. В некоторых случаях сайт пытается использовать больше ресурсов, чем ему доступно, то есть проблема может зависеть от его ограниченного количества памяти.

Ошибка «Время ожидания ответа истекло» в разных браузерах

Несмотря на то, что каждый из нас хоть раз сталкивался с этой ошибкой, мало кто знает, что она по-разному проявляется в разных браузерах. Поэтому сейчас мы рассмотрим, как выглядит ошибка ERR_CONNECTION_TIMED_OUT в зависимости от используемого браузера.

Выдав ошибку, почти каждый браузер сообщит вам, что «Не удаётся получить доступ к сайту» или «Не удаётся открыть эту страницу», и объяснит, что превышено время ожидания сайта. Кроме того, он предложит вам возможные решения проблемы. Например, проверить подключение к интернету или обратиться к поисковой системе Google.

В Google Chrome

В Opera

В Microsoft Edge

В Яндекс.Браузере

В Safari

В Сафари ошибка не указана, но браузер предупреждает, что «Safari не может открыть страницу», поскольку не может безопасно подключиться к серверу. Кроме того, он не предлагает никаких решений выданной ошибке.

Как исправить ошибку ERR_CONNECTION_TIMED_OUT?

Теперь, когда вы увидели, как выглядит ошибка в разных браузерах, давайте рассмотрим возможные решения её исправления.

В первую очередь проверьте открывается ли сайт с ошибкой на другом устройстве. Если ошибка появляется и на нём, в таком случае она связана с сервером, и вам остаётся лишь дожидаться устранения проблемы.

Однако если сайт всё-таки открывается на другом устройстве, причина ошибки находится на вашей стороне.

  1. Проверьте интернет-подключение

Убедившись в том, что проблема существует только на одном вашем устройстве, первое, что вы должны сделать – это проверить интернет-соединение. Важно иметь в виду, что ошибка также может быть связана с очень медленным соединением, а не только с его отсутствием.

Попробуйте загрузить другие веб-страницы и, если проблема продолжает возникать, убедитесь, что соединение активно.

  • Проверьте провода. Сетевой кабель и блок питания роутера должны быть плотно вставлены в разъём. Можете вытащить их и заново вставить до щелчка.
  • Перезагрузите роутер. Для этого найдите небольшую кнопку на задней панели и зажмите её примерно на 5-10 секунд или вытащите адаптер из розетки и подождите около минуты.
  • Перезагрузите компьютер.
  1. Запустите проверку состояния сетевого подключения в Windows

Чтобы запустить утилиту устранения сетевых неполадок в Windows:

  1. Откройте меню «Пуск» в левом нижнем углу экрана.
  2. Нажмите Параметры, затем «Сетевой & состояние».
  3. В конце выберите в Интернете.
  4. Затем нажмите «Устранение неполадок сети», чтобы начать диагностику, и следуйте инструкциям.
  1. Очистить временные файлы браузера

В некоторых случаях кэшированные данные и куки в браузере могут вызывать ошибки. Эти ошибки возникают в основном, когда они устарели. В этих случаях проблема решается простой очисткой кэша.

Однако перед этим вы можете выполнить простую проверку. Попробуйте открыть браузер в режиме инкогнито и открыть сайт. Если ошибка исчезла, и вы можете зайти на сайт, то проблема, вероятно, в устаревших или повреждённых временных файлах браузера. В противном случае продолжайте пробовать способы, описанные ниже.

Если проблема всё-таки возникла из-за кэшированных данных или куки, их придётся очистить. Больше информации о временных файлах и пошаговые инструкции по очистке кэша вашего браузера вы сможете получить в нашей статье «Кэш: что это и зачем его чистить».

  1. Отключите брандмауэр и антивирус

Как антивирусы, так и брандмауэры отвечают за безопасность всей вашей системы и файлов. Сканируя ваш компьютер, они ищут прокравшиеся вирусы и выявляют их.

Однако у такой защиты есть и определённые минусы: работающие антивирусы и брандмауэр могут ограничить или и вовсе запретить вход на определённые страницы, если посчитают их небезопасными для вас. Иногда это может происходить, даже если веб-сайт полностью безвреден.

Поэтому получив ошибку ERR_CONNECTION_TIMED_OUT, попробуйте отключить брандмауэр и антивирус. Однако вы должны быть полностью уверены, что страница, к которой вы пытаетесь получить доступ, безопасна.

С отключением антивируса у вас не должно возникнуть проблем, но вот как отключить брандмауэр вы можете не знать. Рассмотрим, как это сделать для двух ОС.

Для Windows

  1. Откройте Пуск и выберите Параметры.
  2. Далее вы увидите опцию Обновление и безопасность – примените её.
  3. Перейдите в Безопасность Windows.
  4. Нажмите Брандмауэр и защита сети.
  5. Выберите из списка используемую сеть и отключите брандмауэр, установив значение Выкл.

Для MacOS

В MacOS брандмауэр отключён по умолчанию, так что владельцы устройств Apple могут пропустить этот пункт и перейти к следующему.

  1. Отключите прокси и VPN

Иногда ошибка «Превышено время ожидания ответа от сайта» может напрямую зависеть от настроек прокси-сервера или включённой программы-VPN.

Откройте настройки прокси-сервера и посмотрите, включён ли он. При положительном результате попробуйте отключить его. А «как» узнаете в пошаговой инструкции ниже.

Для Windows

  1. Откройте меню Пуск и перейдите в Параметры.
  2. Найдите раздел Сеть и Интернет.
  3. В самом низу левого меню выберите опцию Прокси-сервер.
  4. Отключите пункты Использовать сценарий настройки и Использовать прокси-сервер и тоже отключаем.

Для MacOS

  1. Откройте Системные настройки.
  2. Выберите Сеть и в правом нижнем углу нажмите Дополнительно….
  3. Появится новое меню. В верхней панели откройте вкладку Прокси и снимите отметку с каждого элемента. Вполне возможно, что у вас всё будет отключено по умолчанию.

После выполненных действий вне зависимости от операционной системы обновите страницу, чтобы увидеть, исчезла ли ошибка.

Кроме того, ошибка ERR_CONNECTION_TIMED_OUT может быть вызвана работающим VPN. В этом случае рекомендуется временно отключить приложение.

  1. Изменить DNS-серверы

В большинстве случаев ваш компьютер автоматически получает настройки внутренних DNS-серверов вашего интернет-провайдера, однако это не всегда полезно. Иногда необходимо прописать всё вручную, чтобы избавиться от определённых ошибок. В том числе и ошибки Время ожидания ответа истекло.

Для Windows

  1. Откройте окно Выполнить с помощью сочетания клавиш Win+R и введите inetcpl.cpl.
  2. Щёлкните правой кнопкой мыши по текущему соединению и выберите Свойства в контекстном меню.
  3. В списке выберите IP версии 4 (TCP/IPv4) и перейдите в Свойства. Включите опцию «Использовать следующие адреса DNS-серверов», после чего вручную пропишите DNS:

Предпочитаемый DNS-сервер: 8.8.8.8

Альтернативный DNS-сервер: 8.8.4.4

  1. Подтвердите изменения, нажав ОК, а затем перезагрузите браузер.

Для MacOS

  1. Откройте Системный настройки и перейдите в меню Сеть.
  2. Щёлкните Дополнительно….
  3. В верхней части открывшегося меню выберите вкладку DNS.
  4. Найдите значок + и нажмите на него.
  5. Впишите 8.8.8.8, после чего подтвердите свой выбор кнопкой ОК.
  1. Проверьте файл hosts

Файл hosts содержит в себе информацию о домене и определённом IP-адресе. Этот файл помогает, например, увидеть промежуточную версию вашего сайта, не дожидаясь делегирования домена на DNS-серверы.

Поэтому увидев ошибку ERR_CONNECTION_TIMED_OUT, проверьте содержимое этого файла – внизу страницы после последнего значка # удалите IP-адрес заблокированного ресурса, доступ к которому вы пытаетесь получить. Если сомневаетесь, просто удалите все строчки без #. Не забудьте сохранить изменения!

Где найти файл hosts:

Для Windows

  1. Запустите Блокнот или любой другой текстовый редактор от имени администратора. Для этого откройте меню Пуск, найдите в поиске нужную программу и щёлкните на неё правой кнопкой мыши, чтобы выбрать Запуск от имени администратора.
  2. На верхней панели нажмите Файл и в открывшемся меню щёлкните на опцию Открыть….
  3. В правом нижнем углу открывшейся вкладки измените тип файлов на «Все файлы».
  4. Далее в строке поиска наверху впишите путь: C:WindowsSystem32driversetc.
  5. Найдя в открывшейся папке файл hosts выберите его и подтвердите своё решение кнопкой Открыть внизу.

Для MacOS

  1. Откройте утилиту Терминал.
  2. Введите sudo nano /private/etc/hosts и нажмите Enter. После этого этапа у вас могут запросить пароль. Процесс ввода пароля никак не будет отображаться: просто впишите его и нажмите Enter.
  3. Убедитесь, что веб-сайт, который вы пытаетесь посетить, не указан в вашем файле hosts. Если он находится там, то удалите его.
  1. Сбросьте настройки браузера

Если ни один из предыдущих способов избавиться от ошибки ERR_CONNECTION_TIMED_OUT не работает, попробуйте восстановить настройки браузера по умолчанию.

В Google Chrome

  1. Откройте меню, нажав три точки в правом верхнем углу браузера.
  2. Перейдите в Настройки.
  3. Слева на панели найдите и выберите Сбросить настройки, а затем Восстановление настроек по умолчанию.
  4. Подтвердите свой выбор.

В Opera

  1. В боковой панели выберите значок Настроек (он выглядит как шестерёнка).
  2. В поиске в правом углу введите «Сброс», после чего перед вами появится опция Сбросить настройки по умолчанию – выберите её. Щёлкните Сброс, чтобы подтвердить свой выбор.

В Microsoft Edge

  1. Нажмите на три точки в правом верхнем углу окна.
  2. Щёлкните Настройки.
  3. В боковой панели перейдите в Сбросить настройки, а после – Восстановить стандартные настройки.
  4. Подтвердите решение, выбрав Сбросить.

В Яндекс.Браузере

  1. В правом верхнем углу щёлкните на значок с тремя линиями.
  2. Выберите Настройки.
  3. Слева в углу найдите строку поиска и введите «Сброс». Самым последним будет нужным вам вариант – Сбросить все настройки.
  4. Нажмите Сбросить.

В Safari

Опция восстановления настроек Safari по умолчанию была отключена компанией Apple.

Заключение

В этой статье мы рассказали о том, чем может быть вызвана ошибка «Время ожидания ответа истекло» и о том, как её устранить.

Теперь вы знаете больше об этой проблеме, и мы надеемся, что помогли с её исправлением. Если же нет – вполне вероятно, что ошибка связана не с вашим устройством и находится на стороне владельца сервера. В таком случае вам остаётся только ждать её исправления.

“ERR_CONNECTION_TIMED_OUT” can be stressful to deal with in today’s digital age, where the internet is such an essential part of our lives.

Your browser displays this error message when it fails to connect to a website’s server in time. Naturally, this disrupts our online experience, and we want it quickly fixed.

In this article, we will discuss what the “ERR_CONNECTION_TIMED_OUT” error means, what causes it, and how to fix it. Furthermore, we will show you 6 fixes tailored specifically for WordPress websites timing out, so read on.

What does Err_connection_timed_out mean?

The error connection timed out means that your browser could not establish a connection to the website’s server in time. The problem may be your internet connection, website server, browser, or firewall settings.

Generally, a browser needs about 30 seconds to reach a website’s server. However, if the site takes longer than that – you’ll get the net err_connection_timed_out.

How does the connection timed-out error appear in different browsers?

While the timeout error can appear in any browser, the way it is displayed may vary. In this section, we’ll take a closer look at how the connection timed-out error appears in different browsers:

Google Chrome

The Chrome err_connection_timed_out error shows up with the “This site can’t be reached, took too long to respond” message.

Chrome err_connection_timed_out

В Opera

В Microsoft Edge

В Яндекс.Браузере

В Safari

В Сафари ошибка не указана, но браузер предупреждает, что «Safari не может открыть страницу», поскольку не может безопасно подключиться к серверу. Кроме того, он не предлагает никаких решений выданной ошибке.

Как исправить ошибку ERR_CONNECTION_TIMED_OUT?

Теперь, когда вы увидели, как выглядит ошибка в разных браузерах, давайте рассмотрим возможные решения её исправления.

В первую очередь проверьте открывается ли сайт с ошибкой на другом устройстве. Если ошибка появляется и на нём, в таком случае она связана с сервером, и вам остаётся лишь дожидаться устранения проблемы.

Однако если сайт всё-таки открывается на другом устройстве, причина ошибки находится на вашей стороне.

  1. Проверьте интернет-подключение

Убедившись в том, что проблема существует только на одном вашем устройстве, первое, что вы должны сделать – это проверить интернет-соединение. Важно иметь в виду, что ошибка также может быть связана с очень медленным соединением, а не только с его отсутствием.

Попробуйте загрузить другие веб-страницы и, если проблема продолжает возникать, убедитесь, что соединение активно.

  • Проверьте провода. Сетевой кабель и блок питания роутера должны быть плотно вставлены в разъём. Можете вытащить их и заново вставить до щелчка.
  • Перезагрузите роутер. Для этого найдите небольшую кнопку на задней панели и зажмите её примерно на 5-10 секунд или вытащите адаптер из розетки и подождите около минуты.
  • Перезагрузите компьютер.
  1. Запустите проверку состояния сетевого подключения в Windows

Чтобы запустить утилиту устранения сетевых неполадок в Windows:

  1. Откройте меню «Пуск» в левом нижнем углу экрана.
  2. Нажмите Параметры, затем «Сетевой & состояние».
  3. В конце выберите в Интернете.
  4. Затем нажмите «Устранение неполадок сети», чтобы начать диагностику, и следуйте инструкциям.
  1. Очистить временные файлы браузера

В некоторых случаях кэшированные данные и куки в браузере могут вызывать ошибки. Эти ошибки возникают в основном, когда они устарели. В этих случаях проблема решается простой очисткой кэша.

Однако перед этим вы можете выполнить простую проверку. Попробуйте открыть браузер в режиме инкогнито и открыть сайт. Если ошибка исчезла, и вы можете зайти на сайт, то проблема, вероятно, в устаревших или повреждённых временных файлах браузера. В противном случае продолжайте пробовать способы, описанные ниже.

Если проблема всё-таки возникла из-за кэшированных данных или куки, их придётся очистить. Больше информации о временных файлах и пошаговые инструкции по очистке кэша вашего браузера вы сможете получить в нашей статье «Кэш: что это и зачем его чистить».

  1. Отключите брандмауэр и антивирус

Как антивирусы, так и брандмауэры отвечают за безопасность всей вашей системы и файлов. Сканируя ваш компьютер, они ищут прокравшиеся вирусы и выявляют их.

Однако у такой защиты есть и определённые минусы: работающие антивирусы и брандмауэр могут ограничить или и вовсе запретить вход на определённые страницы, если посчитают их небезопасными для вас. Иногда это может происходить, даже если веб-сайт полностью безвреден.

Поэтому получив ошибку ERR_CONNECTION_TIMED_OUT, попробуйте отключить брандмауэр и антивирус. Однако вы должны быть полностью уверены, что страница, к которой вы пытаетесь получить доступ, безопасна.

С отключением антивируса у вас не должно возникнуть проблем, но вот как отключить брандмауэр вы можете не знать. Рассмотрим, как это сделать для двух ОС.

Для Windows

  1. Откройте Пуск и выберите Параметры.
  2. Далее вы увидите опцию Обновление и безопасность – примените её.
  3. Перейдите в Безопасность Windows.
  4. Нажмите Брандмауэр и защита сети.
  5. Выберите из списка используемую сеть и отключите брандмауэр, установив значение Выкл.

Для MacOS

В MacOS брандмауэр отключён по умолчанию, так что владельцы устройств Apple могут пропустить этот пункт и перейти к следующему.

  1. Отключите прокси и VPN

Иногда ошибка «Превышено время ожидания ответа от сайта» может напрямую зависеть от настроек прокси-сервера или включённой программы-VPN.

Откройте настройки прокси-сервера и посмотрите, включён ли он. При положительном результате попробуйте отключить его. А «как» узнаете в пошаговой инструкции ниже.

Для Windows

  1. Откройте меню Пуск и перейдите в Параметры.
  2. Найдите раздел Сеть и Интернет.
  3. В самом низу левого меню выберите опцию Прокси-сервер.
  4. Отключите пункты Использовать сценарий настройки и Использовать прокси-сервер и тоже отключаем.

Для MacOS

  1. Откройте Системные настройки.
  2. Выберите Сеть и в правом нижнем углу нажмите Дополнительно….
  3. Появится новое меню. В верхней панели откройте вкладку Прокси и снимите отметку с каждого элемента. Вполне возможно, что у вас всё будет отключено по умолчанию.

После выполненных действий вне зависимости от операционной системы обновите страницу, чтобы увидеть, исчезла ли ошибка.

Кроме того, ошибка ERR_CONNECTION_TIMED_OUT может быть вызвана работающим VPN. В этом случае рекомендуется временно отключить приложение.

  1. Изменить DNS-серверы

В большинстве случаев ваш компьютер автоматически получает настройки внутренних DNS-серверов вашего интернет-провайдера, однако это не всегда полезно. Иногда необходимо прописать всё вручную, чтобы избавиться от определённых ошибок. В том числе и ошибки Время ожидания ответа истекло.

Для Windows

  1. Откройте окно Выполнить с помощью сочетания клавиш Win+R и введите inetcpl.cpl.
  2. Щёлкните правой кнопкой мыши по текущему соединению и выберите Свойства в контекстном меню.
  3. В списке выберите IP версии 4 (TCP/IPv4) и перейдите в Свойства. Включите опцию «Использовать следующие адреса DNS-серверов», после чего вручную пропишите DNS:

Предпочитаемый DNS-сервер: 8.8.8.8

Альтернативный DNS-сервер: 8.8.4.4

  1. Подтвердите изменения, нажав ОК, а затем перезагрузите браузер.

Для MacOS

  1. Откройте Системный настройки и перейдите в меню Сеть.
  2. Щёлкните Дополнительно….
  3. В верхней части открывшегося меню выберите вкладку DNS.
  4. Найдите значок + и нажмите на него.
  5. Впишите 8.8.8.8, после чего подтвердите свой выбор кнопкой ОК.
  1. Проверьте файл hosts

Файл hosts содержит в себе информацию о домене и определённом IP-адресе. Этот файл помогает, например, увидеть промежуточную версию вашего сайта, не дожидаясь делегирования домена на DNS-серверы.

Поэтому увидев ошибку ERR_CONNECTION_TIMED_OUT, проверьте содержимое этого файла – внизу страницы после последнего значка # удалите IP-адрес заблокированного ресурса, доступ к которому вы пытаетесь получить. Если сомневаетесь, просто удалите все строчки без #. Не забудьте сохранить изменения!

Где найти файл hosts:

Для Windows

  1. Запустите Блокнот или любой другой текстовый редактор от имени администратора. Для этого откройте меню Пуск, найдите в поиске нужную программу и щёлкните на неё правой кнопкой мыши, чтобы выбрать Запуск от имени администратора.
  2. На верхней панели нажмите Файл и в открывшемся меню щёлкните на опцию Открыть….
  3. В правом нижнем углу открывшейся вкладки измените тип файлов на «Все файлы».
  4. Далее в строке поиска наверху впишите путь: C:WindowsSystem32driversetc.
  5. Найдя в открывшейся папке файл hosts выберите его и подтвердите своё решение кнопкой Открыть внизу.

Для MacOS

  1. Откройте утилиту Терминал.
  2. Введите sudo nano /private/etc/hosts и нажмите Enter. После этого этапа у вас могут запросить пароль. Процесс ввода пароля никак не будет отображаться: просто впишите его и нажмите Enter.
  3. Убедитесь, что веб-сайт, который вы пытаетесь посетить, не указан в вашем файле hosts. Если он находится там, то удалите его.
  1. Сбросьте настройки браузера

Если ни один из предыдущих способов избавиться от ошибки ERR_CONNECTION_TIMED_OUT не работает, попробуйте восстановить настройки браузера по умолчанию.

В Google Chrome

  1. Откройте меню, нажав три точки в правом верхнем углу браузера.
  2. Перейдите в Настройки.
  3. Слева на панели найдите и выберите Сбросить настройки, а затем Восстановление настроек по умолчанию.
  4. Подтвердите свой выбор.

В Opera

  1. В боковой панели выберите значок Настроек (он выглядит как шестерёнка).
  2. В поиске в правом углу введите «Сброс», после чего перед вами появится опция Сбросить настройки по умолчанию – выберите её. Щёлкните Сброс, чтобы подтвердить свой выбор.

В Microsoft Edge

  1. Нажмите на три точки в правом верхнем углу окна.
  2. Щёлкните Настройки.
  3. В боковой панели перейдите в Сбросить настройки, а после – Восстановить стандартные настройки.
  4. Подтвердите решение, выбрав Сбросить.

В Яндекс.Браузере

  1. В правом верхнем углу щёлкните на значок с тремя линиями.
  2. Выберите Настройки.
  3. Слева в углу найдите строку поиска и введите «Сброс». Самым последним будет нужным вам вариант – Сбросить все настройки.
  4. Нажмите Сбросить.

В Safari

Опция восстановления настроек Safari по умолчанию была отключена компанией Apple.

Заключение

В этой статье мы рассказали о том, чем может быть вызвана ошибка «Время ожидания ответа истекло» и о том, как её устранить.

Теперь вы знаете больше об этой проблеме, и мы надеемся, что помогли с её исправлением. Если же нет – вполне вероятно, что ошибка связана не с вашим устройством и находится на стороне владельца сервера. В таком случае вам остаётся только ждать её исправления.

“ERR_CONNECTION_TIMED_OUT” can be stressful to deal with in today’s digital age, where the internet is such an essential part of our lives.

Your browser displays this error message when it fails to connect to a website’s server in time. Naturally, this disrupts our online experience, and we want it quickly fixed.

In this article, we will discuss what the “ERR_CONNECTION_TIMED_OUT” error means, what causes it, and how to fix it. Furthermore, we will show you 6 fixes tailored specifically for WordPress websites timing out, so read on.

What does Err_connection_timed_out mean?

The error connection timed out means that your browser could not establish a connection to the website’s server in time. The problem may be your internet connection, website server, browser, or firewall settings.

Generally, a browser needs about 30 seconds to reach a website’s server. However, if the site takes longer than that – you’ll get the net err_connection_timed_out.

How does the connection timed-out error appear in different browsers?

While the timeout error can appear in any browser, the way it is displayed may vary. In this section, we’ll take a closer look at how the connection timed-out error appears in different browsers:

Google Chrome

The Chrome err_connection_timed_out error shows up with the “This site can’t be reached, took too long to respond” message.

Chrome err_connection_timed_out

Below the initial error message, Chrome explains that the site took too long to respond. Then it gives you a few troubleshooting suggestions.

Mozilla Firefox

Firefox displays, “The connection has timed out The server at is taking too long to respond.”

The connection has timed out the server at is taking too long to respond Firefox

Under that initial message, Firefox provides valuable troubleshooting suggestions for resolving the issue.

Microsoft Edge

In Microsoft Edge, you’ll see the message “Hmmm…can’t reach this page”. This browser also suggests a few checks you can do to solve the issue.

Screenshot of the "Hmm...can't reach this site, took too long to respond" error in Microsoft Edge

Safari

Safari browser has a more wordy message for this error under the initial “Safari Can’t Open the Page.” It then adds that “Safari can’t open the page because the server where this page is located isn’t responding.” Still, that doesn’t give you any hints on how to resolve the issue.

Screenshot of the Safari ERR_CONNECTION_TIMED_OUT

Figuring out the underlying cause of the problem is crucial in troubleshooting the error and getting back to smooth web browsing. Keep reading to learn more about the most common culprits for the “err_connection_refused” error.

Common Causes of “err_connection_timed_out” Error

Dealing with the “err_connection_timed_out” error can be a bothersome interruption to your browsing activity. To troubleshoot and fix the issue effectively, it’s crucial to understand the usual causes of this error.

Some of the most common ones include problems with your internet connection, website server issues, conflicts with your browser or firewall settings, and DNS cache errors. In this section, we’ll examine these causes in more detail, so keep reading.

Main factors causing err_timed_out

  • Internet Connectivity Issues – Incorrect IP and TCP configurations or network congestion can lead to the err_connection_timed_out error in your browser.
  • DNS Server Problems – If the website’s DNS server isn’t working correctly, your browser won’t be able to connect to the site, resulting in a net err_timed_out error. That can stem from issues with the DNS server.
  • Incorrect DNS settings on your computer – Outdated DNS cache, an incorrect local IP address, or misconfigurations in your local hosts file can also trigger the timeout error.
  • Firewall or Antivirus Interference – A firewall or antivirus program with overly restrictive settings or misconfigurations may block your browser’s access to certain websites. That can lead to “a website took too long to respond” error showing in your browser.
  • Browser Issues – Outdated or incompatible browser extensions, cookies, and cache can cause a website to load slowly or not at all. Any of these can result in a timeout error.

How to Fix “err_connection_timed_out”

It can be frustrating when you can’t access your favorite websites or use online services due to a connection timed out. However, following the troubleshooting steps in this section, you can usually fix the issue yourself.

Keep reading to learn basic and advanced troubleshooting steps for fixing timeout errors. Last but not least, we’ll show you 6 fixes for solving the err_connection_timed_out in WordPress, so read on.

Basic Troubleshooting Steps to fix a connection timeout error

Here, we’ll provide you with some simple solutions to help you troubleshoot and resolve a connection timeout error on your device. These steps can help you quickly get back online and stay connected to the internet.

Try a different device

If you get a connection to server timed out error for a site, first try reaching it from another device. For example, if you cannot access a site from your computer, try loading it from your mobile device. Doing that helps you determine whether the issue occurs only on your end.

In case you can reach the same site from another device, proceed with the next steps to troubleshoot the timeout.

Check your internet connection

You may be experiencing slow network issues if you receive the message “This site can’t be reached err connection timed out” only on your computer. This error usually occurs when using busy public networks like those in malls and airports. Try and switch the network you are using to resolve the error.

Restart your router

If you are at home and there are interruptions in your internet connection, you may experience an err_connection_timed_out in Chrome. Address this disturbance by restarting your router device. To do that, press the power button and allow it some time to cool off. Then turn it on again and give it time to connect to the Internet again.

Still seeing the “This site can’t be reached, took too long to respond” error? Keep investigating using the following fixes.

Clear your browser cache and cookies

Web browsers store the cache of your browsing data, saved logins, and cookies. Thanks to it, you access pages you frequently visit faster. As beneficial as it is, it also holds some drawbacks, especially if the stored cache is out of date. An expired cache can prevent you from reaching a site serving the timed-out error.

Luckily, there is an easy fix: clearing outdated information. Learn how to do that on major browsers from our post “How to clear your browser cache and cookies”.

For mobile devices, read the following guides:

  • How to clear the cache on Android devices
  • How to clear the cache on iPhone

Disable browser extensions

Extensions are add-on applications that add more functionality to your browser. If you encounter the error “This site can’t be reached“, try disabling browser extensions that might be conflicting.

In Google Chrome, click the three dots menu > More Tools > Extensions to see the list of installed extensions. By disabling them, you can check if any are causing the error and resolve the issue.

Screenshot of More tools Extensions in Chrome

Chrome will list all the installed extensions, and you can slide the toggle next to each to disable them.

Screenshot of the Extensions page in Chrome

Mozilla Firefox users can find the extensions list by clicking on the burger menu in the upper right corner. Select the Add-ons and themes option to get to the Extensions page.

Screenshot of the Add-ons and themes option in Mozilla Firefox settings

Firefox displays the list of installed extensions. You can slide the toggle next to each to disable it.

Screenshot of the Extensions page in Mozilla Firefox

Check for browser updates

Outdated browser versions can be incompatible and obsolete software may cause the timeout error. Thus, updating your browser ensures that it meets all compatibility requirements.

Thereby, an update may fix the connection timing out.

Additionally, the latest browser versions often include bug fixes and performance improvements.

Solve err_connection_timed_out by restarting your browser or initiating an update from the settings menu.

Update Google Chrome

For Chrome, look for the About Chrome section or restart your browser to check for updates.

Screenshot of the Chrome updates page

Check Mozilla Firefox for updates

Firefox users can update their browsers by going to the General settings page and checking the Firefox Updates section.

Screenshot of the Mozilla Firefox updates page

If there is an update available, Firefox will proceed with installing it. Restart your browser and check if the error persists.

Disable your Firewall or Antivirus temporarily

Antivirus and Firewalls provide a powerful defense against cyber threats, various types of malware, and unauthorized access attempts. However, if they are too strict, they may block your access even to legitimate websites, causing a timeout.

To test whether your Firewall or Antivirus blocks the site you intend to access, try temporarily disabling them. After these are off, try relaunching the site and see if that solves the err_connection_timed_out.

In case you still see the error, turn back on your security software to keep your data safe and continue investigating the next steps.

If the antivirus or firewall software causes the problem, you can add the website to a whitelist. This way, the software will not filter your access to that site. Alternatively, contact its support or look for another program.

Advanced Troubleshooting Steps

In this part, we’ll show you how to tweak more advanced settings on your computer to fix an err_tmed_out error.

Flush DNS Cache

A DNS cache is a temporary database stored on your computer that keeps recently accessed DNS information. Generally, a DNS cache is beneficial for your smooth browser experience as it expedites DNS resolution.

However, if the DNS information in the cache is incorrect or outdated, it can cause errors like the err_timed_out error. This is because your computer is using the wrong DNS information to try and connect to the website, resulting in a connection timeout.

Thus, you can clear your local DNS cache to force your computer to look up the DNS information again to get the latest data.

  • How to flush DNS cache on Windows

Flush your Windows DNS cache by launching the Command Prompt as an administrator and executing the command below.

ipconfig /flushdns
  • Flush DNS cache on Mac

To clear the DNS cache on a MacOS, run the Terminal and paste the command below, then click Enter.

sudo dscacheutil -flushcache

Renew IP

The ERR_CONNECTION_TIMED_OUT error occurs when your computer fails to connect to a website properly. Often this is due to an outdated or conflicting IP address. By releasing and renewing the IP address, you can obtain a new and unique IP address.

This eliminates conflicts and enables a proper connection, effectively resolving the err_timed_out error. Further in this section, we’ll show you how to do that for Mac OS and Windows, so read on.

  • Windows

To renew your IP address on Windows, launch the Start menu and select “Command Prompt (Run as administrator).”

Screenshot of the Command prompt in the Windows Search menu

When the Cmd loads, run the commands from the list below by pasting them and clicking Enter for each.

ipconfig /registerdns
ipconfig /release
ipconfig /renew
netsh winsock reset

When ready, restart your computer and check if the “This site can’t be reached err_connection_timed_out” error is gone.

  • MacOS

To resolve err_connection_timed_out on a Mac, open System Preferences.

Screenshot of the Mac System Preferences option

Then select the Network icon, and click Advanced. Under the TCP/IP tab, hit “Renew DHCP lease” to release and renew your IP address.

In case you’re still getting “The connection has timed out” in your browser, proceed with the next steps.

Reset TCP/IP Windows

Resetting TCP/IP on Windows clears outdated settings that may cause timeout errors. Such errors may occur when your device can’t connect with another server due to incorrect TCP/IP settings.

By resetting TCP/IP, you can remove invalid settings that affect your network connection. Moreover, this improves your connection stability and resolves timeout errors.

To reset TCP/IP on Windows 10, you can follow these steps:

  • Open Command Prompt as an administrator.
  • In the Command Prompt window, type the following command and press Enter:
netsh int ip reset

Allow Windows a few seconds to execute the command and provide you with its output.

Screenshot of the reset IP command's output in Command prompt Windows

  • Restart your computer to apply the changes, as Windows advises.

After restarting, Windows will reset your TCP/IP settings to their default values. If that was the source of the issue, the err_connection_timed_out in Windows 10 should be gone.

Update Network Adapter Driver in Windows

Updating your network adapter driver in Windows can help improve your network connectivity and performance. Follow the steps below to update your network adapter driver:

  • Press the Windows key + X and select “Device Manager” from the menu.

Screenshot of the Device manager in the Windows settings menu

  • Expand the “Network adapters” category and locate your network adapter.
  • Right-click on your network adapter and select “Update driver“.

Screenshot of the update driver option in Windows

  • Choose “Search automatically for drivers” and wait for the process to complete.

Screenshot of the Search automatically for updates option in Windows

  • If there is an available update, follow the on-screen instructions to install it.
  • Restart your computer to apply the changes.

Provided that your browser still displays a “Site cannot be reached, took too long to respond”, keep reading for more solutions.

Change DNS Server – Mac and Windows

When experiencing the err_connection_timed_out error while accessing your site, try changing your DNS server settings to resolve it. To do that, switch the DNS servers provided by your ISP to a public DNS like Google’s (8.8.8.8 and 8.8.4.4).

This way, you can improve your internet connection’s performance and resolve the err_connection_timed_out error on your computer.

Read on to learn how to change your DNS servers on Windows or MacOS.

Windows

To change your DNS servers in Windows, click on the Start menu and search for “Control Panel.”

Screenshot of the Control panel in the Windows Search menu

In the Control Panel, select “Network and Internet” and then “Network and Sharing Center“. Next, navigate to “Change adapter settings” to launch the “Properties” menu of your active network.

Screenshot of the Wi-Fi Properties option in Windows

Locate “Internet Protocol Version 4 (TCP/IPv4)“, then load the “Properties” menu with a right-click. After that, set Google’s Public DNS servers (8.8.8.8 and 8.8.4.4) under “Use the following DNS server address.

Screenshot of the Change DNS server for WIndows

Click “OK” and restart your computer to save and apply your changes to the system.

MacOS

Mac users can change their Internet Service Provider’s (ISP) DNS servers to Google’s from System Preferences. In there, select the Network icon and open the Advanced settings menu.

Screenshot of the Change DNS server for WIndows

Next, go to the DNS tab and use the “+/-” buttons to add Google’s DNS servers, then click OK.

Screenshot of the change DNS server on MacOS option

Restart your browser and check if the site you try to reach loads normally.

Check your local hosts file

The hosts file system is a text file that maps domain names to IP addresses. It allows manual DNS translations, and you can edit it to preview websites. To avoid conflicts, timeouts or DNS probe errors, examine your hosts file contents.

Check our article on How to edit the hosts file on Windows, Mac, or Linux to learn more information.

Disable Proxy Server

A proxy server is an intermediary between a device and the internet. When using a proxy server, all internet traffic passes through the server before reaching its destination.

If the proxy server is misconfigured or experiencing issues, it can block your access to a website, resulting in a timeout error. Disable the proxy server to try to eliminate this error and restore the device’s connection to the internet.

Modify Chrome Flags

Chrome flags are experimental settings that can be used to enable or disable certain features. While these features can enhance the browser’s functionality, they can also cause issues such as the “err_timed_out” error. Disabling certain Chrome flags, such as those related to network or experimental features, can help resolve this error.

Sadly some flags may interfere with the browser’s ability to establish an internet connection. Additionally, some Chrome flags may cause the browser to consume extra resources, leading to slow or unresponsive behavior.

To disable Google Chrome flags, type the following in the browser’s address bar:

chrome://flags/

This will launch the Chrome flags page, where you can find all experimental flags that are active for your browser.

Screenshot of the Chrome flags page and disable flag option

There you can use the Reset all button at the top to reset all flags. Alternatively, disable specific flags from the appropriate drop-down menu next to each.

6 Fixes for err_connection_timed_out on WordPress

Err_connection_timed_out is a common WordPress error indicating that the server failed to load a resource. This problem can result from various causes like plugin or theme conflicts, version incompatibilities, or misconfigurations. All these factors cause a WordPress site to use extra server resources and take longer to load.

If you’re experiencing the err_connection_timed_out error on your WordPress site, don’t panic. In this section, we’ve compiled six effective solutions to help you troubleshoot and fix this issue. These fixes will help you get your website back up and running smoothly, so keep reading to learn more.

Fix 1: Check for WordPress updates

First, you should check for available WordPress updates. To do that, log in to the WordPress dashboard and go to the “Updates” section.

Screenshot of the WordPress Updates section in the Dashboard

If there are updates available, click the “Update Now” button. Alternatively, use a plugin or tool that automates the update process and alerts you when updates are available.


Backing up your WordPress site before initiating major updates is the best practice. This way, you ensure a safe restore point if things go sideways.

Using SiteGround’s WordPress Autoupdate tool, clients can benefit from a core update process that includes a site backup before implementation.

Fix 2: Increase PHP memory limit

Increasing the WordPress PHP memory limit can help resolve a connection timeout error by allowing more resources for website operations. To do this, access your hosting’s File Manager and add the snippet from below in the wp-config.php file.

define( 'WP_MEMORY_LIMIT', '512M' );

Before increasing the value of the PHP Memory Limit variable, keep the server’s capabilities and potential effects on website performance in mind. The WordPress memory limit on all SiteGround servers is set to 256 MB by default. This value can be set up to 768M on shared hosting plans and increased further on Cloud servers.

Fix 3: Adjust Max Execution Time

Insufficient max_execution_time value for WordPress can cause a connection timed-out error by not allowing enough time for website operations.

The default max_execution_time value for all SiteGround servers is 120 seconds, which gives plenty of time for regular request executions. You can bump up this value further only on Cloud servers.

Fix 4: Disable WordPress plugins temporarily

A faulty plugin can cause an err_connection_timed_out error in WordPress by consuming excessive server resources. Regularly updating WordPress plugins can also prevent this issue from occurring.

To resolve this error, disable WordPress plugins individually or simultaneously to determine the culprit.

Read our helpful posts on disabling WordPress plugins if you can’t access your Dashboard.

  • How to disable all WordPress plugins from the database?
  • How to disable all WordPress plugins from Site Tools

Fix 5: Switch to a default theme

A corrupted WordPress theme can also cause a website timeout. Therefore, switching to a default theme eliminates potential conflicts or problems caused by the previous theme.

Default WordPress themes are stable, reliable, and optimized for performance. Thus, you may safely change your active WordPress theme with one of the defaults to troubleshoot an issue.

Remember to backup your site before making any changes and proceed with activating a default theme from your WordPress Dashboard. Then go to Appearance > Themes, select a default theme from the list, and Activate it.

Screenshot of the Appearance Themes menu in WordPress and activating a default theme

If a corrupted theme was at fault, you should be able to load your WordPress site after changing to a default one.

In case the error prevents you from accessing the dashboard, read this guide to learn how to change the WordPress theme from the database.

Fix 6: Enable WordPress Debug Mode

Enabling WordPress debug mode can help pinpoint a specific component causing an err_connection_timed_out error. It provides detailed error messages and logs that can identify the root cause of the problem.

Turn on WordPress debugging by adding the following lines in your wp-config.php file.

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true);

Save your changes and clear your browser cache before reloading your WordPress site. The Debug mode will show you a pointer to the culprit for your WordPress connection timeout error.

Summary

Finally, ERR CONNECTION TIMED OUT is a common problem you can resolve by following the steps and suggested fixes in this article.

WordPress users can solve the problem by disabling plugins, updating themes and plugins, and checking firewall settings.

To ensure seamless web browsing for your visitors, it is critical to identify the root cause and apply the appropriate fix.

Since 2010, the CDN Service Cloudflare has been helping numerous web projects to improve performance and security. In contrast to conventional content delivery networks, Cloudflare functions not only as a simple buffer for static content, but also as a reverse proxy server, which is in constant exchange with the web server. This has the advantage that the cache content is not explicitly determined by the website operator – even adapting the source code isn’t necessary since you only have to instruct the DNS servers to use the service.

A well-known error that occurs again and again with the powerful content delivery network is indicated by the message: ‘Error 522: Connection timed out’. Although this bug is also known as a ‘Cloudflare error’, the problem is not really the fault of the web performance service itself.

Contents

  1. What does the ‘Error 522’ message mean?
  2. What causes the Cloudflare error?
  3. Fix error 522: Website operators have the following options
    1. Solution 1: Optimize server capacity
    2. Solution 2: Check IP filtering
    3. Solution 3: Customize DNS/IP settings
    4. Solution 4: Activate ‘keepalive’ message
    5. Solution 5: Contact Cloudflare-Support
  4. What can a browser user do about the connection timed out message?

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What does the ‘Error 522’ message mean?

Like many other error pages on the world wide web, the 522 message is one of the HTTP status messages: while the preceding ‘5’ indicates a server error, the following ‘2’ indicates that the server error has occurred in conjunction with Cloudflare. Code 522 stands for ‘Connection timed out’, which occurs whenever the TCP handshake between the web server and Cloudflare fails. This handshake – which is essential for establishing a connection – becomes necessary whenever the CDN service receives a user request that requires consultation with the server. Due to the high usage of Cloudflare, the 522 connection timed out error is one of the most common browser error messages.

What causes the Cloudflare error?

Contrary to what one would initially suspect, the reason for the 522 error occurring is not due to Cloudflare malfunctioning but rather to a server-side problem. However, as with many similar HTTP errors, it is not so easy to name the source of the error directly. There are various scenarios that can cause a timeout when establishing a TCP connection between the CDN service and the contacted web server. The most common reasons for the connection timed-out message are the following:

  • Web server is offline: the HTTP error 522 is often displayed because the contacted web server is offline. Since the communication between the web server and Cloudflare happens via the internet, an exchange obviously cannot take place.
  • Overloading the original server: Cloudflare does a lot of work for the original web server running the project. For certain requests from browser users (especially dynamic content), the CDN service must nevertheless contact the original server. As with an ordinary server without a CDN, this sometimes results in an overload and a timeout when building TCP, if too many requests are to be processed at the same time.
  • Firewall is blocking the request: if the original server is connected to its own firewall, this can also cause a Cloudflare error. Of course, the IP addresses of the performance service should be allowed by this service by default, however, sometimes addresses are accidentally or randomly blocked. As a result, connections cannot be established. Incorrect settings may also result in packets being deleted from within the original host network.
  • Incorrect DNS settings: The DNS servers work with the IP address of the original server. Any change to this address must be transmitted so that the CDN and server can continue to work together. Since many web hosts automatically assign new web addresses to the managed websites every so often and do not forward them to Cloudflare, the DNS setup sometimes uses an incorrect address.
  • Incorrect routing: Cloudflare must work beyond network boundaries to ensure that a website’s performance is properly optimized. IP routing, which regulates the path of the packets sent through the various networks involved, is an elementary part of the content delivery process. If there are discrepancies between the original server and Cloudflare, this often results in a connection timed out message.
  • Keepalive messages are disabled on the server side: Cloudflare uses the ‘keepalive’ header entry to maintain established connections over a longer period of time, improving performance. If the option of the HTTP messages being displayed on the web server is deactivated, the connection setup fails, resulting in a 522 error. Since most common web servers allow the keepalive entry by default, this is a relatively rare cause of error and almost always has something to do with a configuration error on the webmaster’s part.

Fix error 522: Website operators have the following options

If you are responsible for a web project that is struggling with an error 522 problem, you should start investigating the cause immediately. However, before you check whether one of the causes described in the previous section is the problem, you should first make sure that the original web server is active and accepts HTTP requests. If this is not the case, communication between Cloudflare and the server is logically impossible – even if all settings are correct. If this ‘fast’ check shows that the CDN service can actually access the server resources as planned, a more detailed analysis is required to find the source of the error.

In the following sections, we have compiled the most promising solutions for fixing the 522 error.

Solution 1: Optimize server capacity

Web server overload is one of the most common causes of error 522. It is impossible to predict the number of visitors at any given time. Intermittent load peaks mean that the server can’t keep up with processing HTTP requests – so you should keep an eye on the traffic development of your web project using analysis software. Evaluate the data regularly to identify bottlenecks and upgrade the hardware setup of the hosting environment. Flexible cloud hosting solutions enable you, for example, to scale resources with pinpoint accuracy so that you can react optimally to fluctuations caused by the time of day, day of the week, or season.

Solution 2: Check IP filtering

In order to find out if Cloudflare’s IP addresses are blocked by your webserver, you need to check the appropriate firewall settings and other filtering applications, such as iptables. Internet addresses can also be filtered in the .htaccess file, which is why you should also check them for blocked IPs. A list of the addresses used by the CDN service provider can be found on the official website. If one of these addresses is locked in the named programs (or tools with similar functions), you have to unlock it to fix error 522. Applications often block IPs automatically, so you should play it safe and whitelist Cloudflare addresses.

Note

It’s not unheard of for Cloudflare addresses to be filtered by your hosting provider, rather than your web server. Therefore, if you suspect an IP problem is behind the ‘Connection timed out’ message and cannot detect any incorrect configurations in your applications, contact the provider.

Solution 3: Customize DNS/IP settings

If your web host relies on a regular change of web server address, it is up to you to forward the changed IPs to Cloudflare. The providers report these changes only to the own DNS servers by default. If an error 522 occurs, it is worth taking a look at your domain’s IP settings. Log into the appropriate administration panel of your web project and note down the current IPv4 and IPv6 addresses of the web server. Then switch to the Cloudflare configuration menu and select the domain causing the error. Click on the menu item ‘DNS’ and then enter the recorded web addresses in the corresponding DNS records (Record Type AAAA: IPv6, Record Type A: IPv4).

Solution 4: Activate ‘keepalive’ message

If the Cloudflare error is due to incorrect HTTP header settings, it is, in theory, relatively easy to fix. If ‘keepalive’ is switched off or too few possible requests are defined, you can correct this in the respective configuration file of the web server (e.g. in httpd.conf for Apache servers). However, a prerequisite is that you have the appropriate rights, which is often not the case with shared hosting packages. In cases like these, you only have the option of contacting the provider. If this persists with the setting ‘keepalive’ for the selected package, you should consider changing the hosting model or provider.

Solution 5: Contact Cloudflare-Support

If the 522 error is due to a traffic routing problem, contact Cloudflare support. Create a ticket describing the problem, specifying which areas you have already checked for errors. The CDN provider also recommends using tools such as MTR or traceroute to obtain information about the current packet switching between your web server and the Cloudflare IPs. You can attach the results to your ticket (text or image format) to speed up the problem-solving process.

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What can a browser user do about the connection timed out message?

The list of possible causes of error shows that HTTP error 522 is only a server-side problem. So if you just browse through the world wide web and encounter the 522 message when you visit a website, this is not due to a faulty internet connection or a faulty plugin. However, this also means that you cannot solve the problem directly. In order to keep frustration to a minimum (or prevent it from the start), it’s advisable to wait and visit the website later. Hopefully, the communication problem between Cloudflare and the web server will have been fixed by then and the site will be displayed as normal.

Of course, you can also contact the responsible web master – especially if the website doesn’t work after several attempts and still shows the Cloudflare error. You may receive valuable background information or be told when the website can be accessed again. Furthermore, it’s also possible that the provider isn’t aware of the problem so it is definitely worth contacting them.

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Are you seeing the “ERR_CONNECTION_TIMED_OUT” error in your browser? Not a very helpful error message, is it? If you are a daily WordPress user, then it’s always good to be aware of common errors like these that might prevent you from getting access to your website.

In today’s post, we’re going to take a deep dive into the “ERR_CONNECTION_TIMED_OUT” error and examine why you might see this and what you can do to fix it quickly. Simply put, it’s an indication that the system is unavailable and the time given for one to connect has elapsed, and now the request has timed out. But what does that actually mean?

Let’s find out!

Check Out Our Video Guide to Fixing the ERR_CONNECTION_TIMED_OUT Error

What is the ERR_CONNECTION_TIMED_OUT Error?

An ERR_CONNECTION_TIMED_OUT error typically means there is something wrong with your local network connection. However, that’s not always the case.

According to the WordPress support documentation, a connection timed out error appears when your website is trying to do more than your server can manage. It’s particularly common on shared hosting where your memory limit is restricted.

When you visit a website and it doesn’t load, your browser will try for around 30 seconds or so until it terminates the connection. After which it will return an “ERR_CONNECTION_TIMED_OUT” error, indicating a communication problem. In Google Chrome you might see this as “This site can’t be reached. Domain.com took too long to respond.”

ERR_CONNECTION_TIMED_OUT error in Chrome

ERR_CONNECTION_TIMED_OUT error in Chrome

Due to all the different web browsers, operating systems, and servers, the error can present itself in a number of different ways. But most of them have the same or similar meaning. “ERR_NETWORK_CHANGED” and “ERR_CONNECTION_REFUSED” are two very closely related errors that can usually be solved with the same troubleshooting steps below.

Another common error code that appears under ‘This site can’t be reached’ is the DNS_PROBE_FINISHED_NXDOMAIN, which is a DNS error that essentially means the domain that was requested doesn’t exist.

Below are a few examples of how the error might present itself in different browsers.

Mozilla Firefox

In Mozilla Firefox the error will show as “The connection has timed out.” The server at domain.com is taking too long to respond.

ERR_CONNECTION_TIMED_OUT error in Firefox

ERR_CONNECTION_TIMED_OUT error in Firefox

Microsoft Edge

In Microsoft Edge, the error will show as “Hmmm… can’t reach this page. Domain.com took too long to respond.” In Edge, however, it does also contain the “ERR_CONNECTION_TIMED_OUT” error.

ERR_CONNECTION_TIMED_OUT error in Edge

ERR_CONNECTION_TIMED_OUT error in Edge

Safari

In Safari, the error will show as “Safari Can’t Open the Page. Safari can’t open the page domain.com because the server where this page is located isn’t responding.”

ERR_CONNECTION_TIMED_OUT error in Safari

ERR_CONNECTION_TIMED_OUT error in Safari

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How to Fix the ERR_CONNECTION_TIMED_OUT Error

Where should you start troubleshooting if you see this error on your WordPress site? Without a great deal of context, it can sometimes be frustrating and overwhelming where to even begin. Typically these are either client-side problems (issues with your network connection or firewall) or an issue with the server at which the site is hosted (memory limits, execution times, etc.).

1. Check Your Connection

Google Chrome, Firefox, and Edge all recommend that you should check your network connection. While this might sound obvious, they all point to checking your connection first as it’s one of the most common reasons for the error. Here are a few things we recommend:

  • Restart your home or office router. This only takes a few minutes and solves more problems than a lot of people would like to admit. To completely power cycle it, disconnect the power supply and then wait 30 seconds before plugging it back in.
  • Check to see if you’re on a bad or slow wifi connection. This is a common occurrence on busy public wifi hotspots such as coffee shops or airports.

2. Disable Firewall and Antivirus Software Temporarily

Firewalls and antivirus software are intended to protect users and their systems. They scan your device regularly and automatically block any suspicious activity. However, this type of security can at times lead to connection issues.

This is because firewalls can often block pages they don’t need to or reject content that is completely safe. We’ve seen this happen many times with software like AVG. To check whether this is the case for you, try disabling your firewall and antivirus programs. Of course, this is only advised if you know for sure that the site you’re intending to visit is safe.

Additionally, you should only disable this kind of software temporarily. Switch it back on after you’ve finished checking to see whether the error has been resolved, so you don’t become vulnerable to attacks. If you repeatedly encounter errors because of your firewall or antivirus software, you may want to consider changing what you’re using.

These types of tools also have what is called a “false-positive” report you can fill out. If you’re 100% positive that a site your visiting is blocked and shouldn’t be, you can let the software developer know. Here are a few quick links:

  • AVG false positive form
  • Norton false positive form
  • Sophos false positive form

3. Disable Proxy Settings

Sometimes you might see the ERR_CONNECTION_TIMED_OUT error if you are utilizing a proxy service. This is usually pretty rare, especially on the client-side. However, one might have been set without you even knowing it. To disable or check to ensure no proxy settings are enabled, follow these steps.

Access the Settings menu in your Chrome browser. This will open up the complete menu of options. Under the System section (you’ll need to click Advanced at the bottom to see this), you should find an entry titled Open proxy settings. By selecting it, you’ll be taken to the corresponding menu:

Open Proxy Settings in Chrome

Open Proxy Settings in Chrome

Your next step depends on the system you’re currently using. Windows users will want to click on LAN Settings and uncheck the Use proxy server for LAN option. If you’re a Mac user, you should immediately find yourself in the relevant menu. You’ll then have to uncheck all selectable proxy protocols and check to see if the ERR_CONNECTION_TIMED_OUT message has been resolved.

Uncheck proxies on Mac

Uncheck proxies on Mac

If you’re on Windows, you will see a “Local Area Network (LAN) Settings” window appear. You will want to confirm that the “Use a proxy server for your LAN” option is unchecked.

Disable Chrome proxy settings in Windows

Disable Chrome proxy settings in Windows

The same goes if you’re using a VPN like ExpressVPN or TunnelBear. Make sure you’re not connected by accident.

4. Change DNS Servers

The next thing you can try is changing your DNS servers. By default, DNS servers are automatically assigned by your ISP. But you could try temporarily changing these to a public DNS server, such as Google or Cloudflare.

  • Some prefer to use Google’s public DNS (8.8.8.8 and 8.8.4.4) long-term due to them sometimes being more reliable.
  • Cloudflare also offers secure and blazing fast free DNS (1.1.1.1 and 1.0.0.1) which we will be using in this example. If you want to use Google’s the steps are the same, you simply replace the DNS server addresses with Googles.

Tip: If you’re already using a free DNS server and having issues, removing it and defaulting back to your ISP’s DNS servers also sometimes fix things.

Google and Cloudflare aren’t perfect 100% of the time and there have been a few instances where we’ve noticed switching back has resolved the issue. This is especially true if you’re using a Wifi hotspot in an airport or coffee shop.

Windows

In Windows simply open up Command Prompt by pressing the Windows logo key and R. Then type “control panel” and hit Enter.

Run Control Panel Windows

Run Control Panel Windows

Click on “Network and Internet” and then “Network and Sharing Center.” On the left-hand side, click on “Change Adapter Settings.”

Change adapter settings

Change adapter settings

Right click on your current connection, this will either be Local Area Connection or Wireless Network Connection based on how you’re connecting. Then click on “Properties.”

Wireless connection properties

Wireless connection properties

Select Internet Protocol Version 4 (or Version 6 if desired) and click on “Properties.”

IPV 4 properties

IPV 4 properties

Make a note of any existing settings in case you need to revert back. Click “Use the following DNS server addresses.” Enter the following, or replace the existing with these:

For IPv4: 1.1.1.1 and 1.0.0.1
For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001

DNS server addresses

DNS server addresses

Click OK, then Close. Restart your browser.

Mac

To change DNS servers on a Mac, go to System Preferences…

Mac system preferences

Mac system preferences

Click on the network icon and then click “Advanced.”

Mac network advanced

Mac network advanced

Click on the “DNS” tab.

Mac DNS

Mac DNS

Then add Cloudflare’s DNS server addresses.

For IPv4: 1.1.1.1 and 1.0.0.1
For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001

5. Flush/Renew DNS

You can also try flushing your local DNS cache. This is similar to clearing your browser cache. It could be that the site you’re trying to visit isn’t resolving to the correct IP address. If you’ve just migrated your WordPress site to a new host, it’s important to wait for things to fully propagate. This can sometimes take up to 24 hours, although it can be as little as a few minutes. This depends on your DNS provider and the TTL value of your DNS records.

Windows

In Windows simply open up Command Prompt and enter the following:

ipconfig /flushdns

Command prompt - flush DNS

Command prompt – flush DNS

You should see a “Successfully flushed the DNS resolver Cache” if it worked.

Mac

For macOS users, you can enter the following in the terminal:

dscacheutil -flushcache

dscacheutil -flushcache

Mac flush cache

Note: There is no success message on Macs.

6. Check Your Hosts File

Every computer has what they call a local hosts file. This is a file that contains manual DNS entries which are mapped to specific IP addresses. Typically this is only edited when you want to preview your DNS before switching over domains to a new host. Or perhaps you have a local development site running using a tool like DevKinsta, Vagrant, or Docker.

There is a multitude of different ways this file could have been changed or edited. Therefore, it’s always good to check to ensure the website you’re trying to access isn’t in there. Just follow the steps below.

Windows

The hosts file typically requires additional access. So the first step is to open up your text editor as an administrator. Simply click on your start menu, search for your text editor, right-click on it and select “Run as administrator.” This can be done in any text editor such as Notepad, Notepad++, Atom, etc. We are using Sublime in our example below.

Run text editor as administrator

Run text editor as administrator

Within your text editor click File → Open and browse to the following location:

C:WindowsSystem32driversetc

Click on the hosts file and “Open.”

open hosts file

Open hosts file

Double-check and make sure the website you’re trying to visit isn’t listed in there. If it is, remove it.

Mac

To check your hosts file on a Mac, we recommend getting Gas Mask. It’s a free application that can be used as hosts file manager, hosts files editor, and switch between them. It makes everything quick and easy! Otherwise, you can follow the steps below to edit your hosts file on Mac manually.

Go to Utilities and then click on “Terminal.”

Mac utilities terminal

Mac utilities terminal

Enter in the following command and press Enter (you will most likely be prompted for your administrator password as well).

sudo nano /private/etc/hosts

Double-check and make sure the website you’re trying to visit isn’t listed in your hosts file. If it is, remove it.

Edit hosts file on Mac

Edit hosts file on Mac

7. Check the DNS of Your Domain

You should also verify that the DNS of your domain is correctly pointed to your hosting provider. If you’re a Kinsta client we have an in-depth post on how to point your domain and or DNS to Kinsta. If you recently migrated your WordPress website to a new host, it could be the DNS was cached incorrectly on your computer. In which case, step 5 above should resolve that. Or it may simply be too soon and you need to wait a few hours for the DNS to fully propagate.

8. Clear Browser Cache

Web browsers store information in cache on your computer. This includes your browsing history, saved login data, and cookies – all of which are recorded in order to load the relevant pages more quickly the next time they’re visited.

And if Edge Caching is enabled, it is even possible to cut in half the time it takes to deliver the HTML of pages to your site’s visitors.

Although they’re useful, caches can cause numerous issues when they become outdated. Fortunately, this problem is easily solved by clearing your cache.

But before you do that, you can easily check to see if it’s a browser cache issue by first opening up your browser in incognito mode. Or you can try a different browser. If you’re still seeing the error, then you will want to proceed with clearing your cache.

In this example, we’ll be using Google Chrome. Begin by opening up the primary menu (in the top-right corner of your browser window). From there, select More Tools: You can then click on Clear browser data.

Chrome clear browsing data

Chrome clear browsing data

On the resulting page, you’ll need to make sure that all listed file categories are selected. If they aren’t, Chrome won’t be able to empty the entire cache. Instead, it will simply remove the most recent entries, which won’t result in the desired effect:

Clear browsing data

Clear browsing data

An alternative method of completing this process is to enter the following URL into your address bar:

chrome://settings/clearBrowserData

The resulting screen should grant you access to the same options we’ve outlined above. Here are some other helpful links for clearing cache.

  • How to Force Refresh a Single Page for All Browsers
  • How to Clear Cache for Google Chrome
  • How to Clear Cache for Mozilla Firefox
  • How to Clear Cache on Mac (Safari)
  • How to Clear Cache for Internet Explorer
  • How to Clear Cache for Microsoft Edge
  • How to Clear Cache for Opera

9. Look at The Maximum Execution Time

The rest of the troubleshooting steps we’ll be diving into are those that have to do with the configuration of your WordPress site or server that may help fix the “ERR_CONNECTION_TIMED_OUT” error.

The first is the maximum execution time set for your site. On most servers, the default time is set to 30 seconds. This is the amount of time a PHP script is allowed to run (after which it times out). On shared hosts, this is typically set low or left at the default.

You can’t easily modify this from WordPress as the php.ini file is located on your server. To modify this, we recommend reaching out to your hosting provider to see if they can help. At Kinsta, we set the default maximum execution time to 300 seconds.

If you want to try and modify this yourself, it can usually be done with one of the following options. Both will depend on how your hosting provider configures their servers.

Option 1 – Modify Max Execution Time in php.ini File

If you have a php.ini file in your home directory, find the max_execution_time parameter and modify it. For example, if it’s set to 30 seconds, you can increase it to 300 seconds.

max_execution_time = 300

Option 2 – Modify Max Execution Time in .htacess File

If the above option doesn’t work, you might be able to change it within your .htaccess file. Just like with the php.ini file, this is typically located within your home directory. Place the following in the top of your .htaccess file:

php_value max_execution_time 300

10. Temporarily Disable Your Plugins

As with most WordPress errors, a plugin can definitely be the root of the problem. To determine if that’s what’s happening, you’ll need to disable all of your site’s plugins. However, if you’re getting the “ERR_CONNECTION_TIMED_OUT” error it means you don’t have access to your WordPress admin area. This means you will need to SFTP into your site. We recommend using FileZilla.

Once your SFTP client is ready, connect to your website through it and navigate to your WordPress root folder. In case you can’t find it, it’s usually called public_html, html, public, www, or your site’s name. If you’re a Kinsta client, it’s your public folder.

WordPress root folder SFTP

WordPress root folder SFTP

Open that folder, and navigate to the wp-content directory. Inside, you’ll see a folder called plugins, which contains individual subdirectories for each of the plugins installed on your site (both active and inactive).

What you’re going to do now is right-click on the plugins folder, and rename it to something else. We recommend plugins.old or plugins.deactivated, so you can easily recognize it later.

WordPress plugins folder renamed

WordPress plugins folder renamed

WordPress will now not be able to find any of your plugins. When that happens, it will automatically disable those plugins.

Now, try accessing your WordPress dashboard. If the timeout error is gone, then you can assume that one of your plugins was the culprit. All you have to do is figure out which one was at fault.

Return to the wp-content directory, and rename your original plugins folder correctly. Then, you’ll need to disable each of your plugins one by one, until you find the culprit.

To do this, open the wp-content/plugins directory. Inside, you’ll find one folder for each of your plugins. The process you’re going to follow is much the same as before:

  1. Start with the first folder, and rename it to anything you like.
  2. Check your website to see if the error is gone.
  3. If it isn’t, return the plugin folder from the previous step to its original name.
  4. Move on to the next plugin on your list, repeating the above steps.

This process can take a while if you have a lot of plugins, but it’s vital to check each plugin in turn. If at any point you identify the plugin that’s causing the error, you can uninstall it or replace it with another tool.

If you make it to the end of these steps without finding a solution, you can move on to the next stage of troubleshooting.

11. Temporarily Revert to Default Theme

Now that you’ve ruled out your plugins as the cause of the timeout error, it’s time to do the same with your active theme. In fact, your theme could also be creating compatibility issues.

Unfortunately, the process doesn’t work the same as above. WordPress won’t revert to the default theme if simply rename the theme folder, you would end up with an error like “The theme directory “theme name” does not exist.” Or if you try to rename the entire theme directory folder, you end up with “ERROR: The themes directory is either empty or doesn’t exist. Please check your installation.”

Therefore, you need to access your WordPress database by logging into phpMyAdmin. If you’re a Kinsta client, this can be found within the “Info” section of the MyKinsta dashboard:

Screenshot: Opening phpMyAdmin from MyKinsta.

Opening phpMyAdmin from MyKinsta.

After logging in to your database, click into the “wp_options” table, then click on the “Search” tab. You will want to search under the “option_name” for template.

phpMyAdmin wp_options table

phpMyAdmin wp_options table

Under the “option_value” column you will see the current name of your theme. Change this to one of the default themes, such as “twentynineteen.”

wp_options template name

wp_options template name

Check your website again to see if this has fixed the error. If it did, it simply means it’s a problem with your WordPress theme and you might want to try reinstalling it or reverting to your most recent backup.

12. Increase the Memory Limit

The WP_MEMORY_LIMIT parameter allows you to specify the maximum amount of memory that can be consumed by PHP. If you are using shared hosting, it’s most likely set to a low value such as 64M. At Kinsta, we set the default memory limit to 256M.

You can increase the memory limit by adding the following to your wp-config.php file. This must be placed above the wp-settings.php inclusion.

define( 'WP_MEMORY_LIMIT', '256M' );

WP_MEMORY_LIMIT in wp-config.php

WP_MEMORY_LIMIT in wp-config.php

Not sure what your current PHP memory limit is set to? If you have access to your WordPress dashboard and are running WordPress 5.2 or above, you can see the PHP memory limit under the “Site Health” tool.

WordPress site health PHP memory limit

WordPress site health PHP memory limit

Can’t reach your site because of the *ERR_CONNECTION_TIMED_OUT* error message? Here are 12 possible ways to fix it! 💻😱Click to Tweet

Summary

Connection and timeout errors are never fun to troubleshoot, but hopefully, you have a little more knowledge in your toolbelt now to help resolve it quickly.

It’s important to remember that the “ERR_CONNECTION_TIMED_OUT” error be a result of a client-side problem such as your network connection, or an issue with the server where your WordPress site is hosted. Have any other tips to resolve this error? Let us know below in the comments.

(Suggested reading: Learn how to fix the ERR_CACHE_MISS error in Chrome)

When your internet connection times out and you can’t access a specific webpage, it’s one of the most annoying errors. The message «The webpage not available» ERR_CONNECTION_TIMED_OUT will appear on the screen. This error usually occurs when there is an issue with the internet connection and the website does not load. The name of this error can be seen in the notification on your screen. A browser like chrome provides three options to address the problem when a website or webpage takes too long to respond or the connection times out.

  1. Checking the network connection
  2. Checking the proxy and firewall
  3. Running windows network diagnostics

These are the limited approaches that do not effectively combat these issues. You must take further steps to address this issue. If you don’t know what the other options are, you’ll find them all in this article. We’ve compiled a list of the most effective ways to clear the error from your browser. You also don’t have to be concerned because these solutions don’t need any technical knowledge. You can use these solutions on your own.

We will go over the following:

  1. What is ERR_CONNECTION_TIMED_OUT Error?
  2. Causes for ERR_CONNECTION_TIMED_OUT Error
  3. How to Fix the ERR_CONNECTION_TIMED_OUT Error?
  4. How to Prevent “ERR_CONNECTION_TIMED_OUT” from Happening in the Future?

What is ERR_CONNECTION_TIMED_OUT Error?

The connection timed out error isn’t a dangerous error, nor is it an infected file that can harm your computer. This message primarily serves as a warning that the system has been unable to establish a network connection with the server.

Let’s start with a basic understanding of how the internet works. When a user types a keyword or the URL of a website into the search box, the system makes a request to the server to provide access to the website’s content. The connection is created once the server checks the request and grants access to the system, and the data packets are shared between the system and the server.

The internet’s working procedure is as follows. When a user asks for access from a website, a countdown or timer begins to run, and if the request is not able to reach the user before the countdown expires, the Err connection timeout happens.

It could also imply that your website is receiving more requests than it can handle. This is especially true if your hosting provider has a RAM cap. When you wait more than 30 seconds for an answer, you know there’s a problem with communication. Your browser such as chrome and internet explorer will then cancel the connection to the unresponsive page and display the error message «ERR_CONNECTION_TIMED_OUT.»

An error page does not provide complete information about the source of the problem; it merely informs you about the issue. Depending on the device you’re using, the error message may have somewhat different phrasing. This includes the following:

  • “dns_probe_finished_nxdomain”
  • “domain cannot be found”
  • “server not found” “err_connection_reset”
  • “err_connection_closed”
  • “Server DNS address could not be found”
  • “unexpectedly closed the connection”
  • “err_connection_refused”
  • “Server took too long to respond”

In a nutshell, the server, your network connection, your device, or the network equipment could all be to blame.

Causes for ERR_CONNECTION_TIMED_OUT Error

These are the few reasons that cause ERR_CONNECTION_TIMED_OUT Error:

  • Service Timeouts
    This happens when the device has been waiting for the server to react for a long time. It can occur while your web browser like chrome is attempting to access a website, connect to a game, or work from home on your computer.
  • Non-existing Server
    Server timeout and error messages occur when a program attempts to connect to a non-existent server, either because it is down or because the IP is incorrect. As a result, your browser requests information that the server does not have.
  • Network Infrastructure Overload
    A data request usually passes through numerous checkpoints before reaching the appropriate server. It’s possible that the link will break throughout this process. Your request will be cut off as a result of this.
  • Inability to Communicate Data
    A data request error occurs when a server refuses to send obtained data back to the computer. As a result, the network connection is broken, and your server no longer waits for data.
  • Disconnection from ISP
    When you’ve not inserted the ISP cable into the WAN port of your modem or router, an error message may appear.
  • Your PC or Router has Blocked a Website
    You won’t be able to connect if the host file or firewall/router Access Control settings prohibit the website you’re trying to access. You will find an error message as a result.
  • Multiple Interferences
    When your wireless channel is overburdened by granting too many requests at once, your server will slow down or shut down completely.

How to Fix the ERR_CONNECTION_TIMED_OUT Error?

Depending on the cause of the error, we have a number of options for resolving the problem. Obtaining an appropriate solution is the greatest method to eliminate errors. You can start with the first way and then move on to the second if it doesn’t find and fix the problem. Attempt till your problem is fixed. Also, use caution when using these procedures, and be sure to follow each step.

Here are the 11 ways to consider while solving the ERR_CONNECTION_TIMED_OUT error:

Solution 1: Restart Your Internet Connection

There’s a good chance you’ll run into this issue, especially if there’s a major internet outage. As a result, it is critical to ensure that the network connection is in perfect functioning order. Apart from that, have a look at the subject of properly verifying and connecting the hardware components. Keep a close eye on the situation to see if there is anything that took too long to respond with the internet connection.

If you’re using a wireless network connection or router to connect to the internet, make sure it can connect to many devices. Then check to see if the internet is operating properly on those devices as well. If no such internet difficulties are discovered, there may be other factors at play.

Also, make sure the terrible connection isn’t caused by a slow Wi-Fi connection. Disconnect from public Wi-Fi first to get things in order. Then, to see if you’re linked to poor or insufficient Wi-Fi, purchase a modem for personal usage.

If the internet and other issues are operating well, move on to the next solution.

Solution 2: Disable Your Firewall and Antivirus Software

Antiviruses and firewalls are in charge of keeping your files and systems safe. As a result, they scan your computer for viruses on a regular basis. Installing firewalls and antiviruses has the disadvantage of causing the timed out error. They may restrict or prohibit certain pages that they believe you don’t need, even if they are safe.

If you’re getting the ERR_CONNECTION_TIMED_OUT page or other errors like this, you can turn off your firewall and antivirus. Before disabling these programs, make sure the page you’re trying to access is safe. Remember to turn on your firewall and antivirus software once you’ve finished with the website you were trying to access. Then, to protect against real attacks from malicious sites, reactivate the cybersecurity systems.

If you continue to see the timed out error message and are confident that the websites you’re trying to access are safe, you should alter or update your firewall and antivirus software. Another option is to create a false-proof report and send it to the software developer, who will then fix the problem. These are the false-proof fast links:

  • Sophos false positive forms
  • AVG false positive forms
  • Norton false positive forms

Solution 3: Disable Proxy Server Settings or VPN

Checking the proxy server settings is another typical remedy recommended by web browsers including chrome, internet explorer, and so on.

A proxy server acts as a go-between for your computer and the website you’re looking at. Its goal is to secure the user’s IP address, control which websites can be accessed, and cache site data to speed up page loading.

However, proxy servers may mistakenly block the website you want to visit, resulting in the ERR_CONNECTION_TIMED_OUT message. Reset your proxy settings to see if these servers are the source of the problem.

For Windows:

  1. By hitting the Windows logo key, go to the Control Panel
  2. Find and select Network and Internet -> Internet Options from the drop-down menu
  3. Open the Connections tab -> LAN settings in the Internet Properties window
  4. Make sure that all of the proxy settings are unticked

For Mac:

  1. Click Advance in System Preferences Network
  2. Uncheck each item on the Proxies tab and then click OK
  3. Refresh the page to see if the error has vanished
  4. If it has, and you still need to utilize a proxy server for day-to-day work, you should either reconfigure the settings or switch to a different hosting provider

Those who use a VPN service may also experience the ERR_CONNECTION_TIMED_OUT issue. If that’s the case, we recommend switching VPN protocols because your ISP or firewall may have prohibited the one you’re currently using. Alternately, try temporarily disabling the application.

Solution 4: Clear Browser Cache

All browsers including chrome save a cache of information on your computer, which includes your browser cookies, history, and saved login information. This information is saved so that the relevant web pages load faster the next time you visit them.

The cache that is saved is useful and saves you time, but it can also cause a slew of problems. Thankfully, emptying your cache will cure the problem quickly.

For that, you must find that your browser’s cache is the genuine culprit of the “This Site Can’t Be Reached” error. So, to confirm, complete the procedures below.

  1. Try accessing the same website where you’re getting the «This Site Can’t Be Reached» error in a new tab in your browser in incognito mode, also known as a private mode in chrome and other browsers
  2. If the issue continues in incognito mode, you’ll need to clear your browser cache by following the steps below

To Clear Cache for Google Chrome:

Click the three dots icon in the top right corner of your Google Chrome browser to open it. From the drop-down option, choose More Tools and then Clear Browsing Data.

Select the one that applies to you:-

  • Browsing history
  • Cookies and other site data
  • Cached images and files
  • Click the Clear data button

To Clear Cache For Mozilla Firefox:

To clean the cache in Mozilla Firefox, open the browser and click the Hamburger icon in the upper right corner. Select History from the drop-down menu that opens, and then Clear Recent History from the menu that appears next.

To clear your Mozilla Firefox browser cache data, select Everything from the time period to the clear the drop-down menu and click the Clear Now button.

To Clear Cache for Internet Explorer:

Click the setting button in the top right corner of the Internet Explorer browser to clear the cache. Select Safety from the drop-down menu and then erase browsing history. Make sure the Temporary Internet files and Website files boxes are checked in the delete browsing history window, then click the delete button at the bottom.

To Clear Cache for Microsoft Edge:

To clear the cache in Microsoft Edge, go to the 3 Dots icon in the top right corner of the browser and select the setting at the bottom of the screen. Click the Choose what to clear button under the Privacy, search, and services tab. Make sure the Cached images and files box is checked, then click the Clear button.

Solution 5: Change the DNS Server

A DNS server helps the browser find the website you wish to visit by converting domain names to IP addresses. In most cases, your ISP’s in-house DNS servers will be configured on your internet connection settings. They may, nevertheless, not find and deliver the finest results.

As a result, many users choose to utilize Google Chrome or Cloudflare’s third-party DNS servers, which are both free and dependable for the ordinary user.

Consider switching DNS servers if you believe they are the source of the problem. Using Google Chrome’s Public DNS IP addresses as an example, the tutorials below will show you how to update a network’s DNS settings.

For Windows:

  1. In the Control Panel, open the Network and Internet -> Network and Sharing Center. On the top left, click Change adapter settings.
  2. Find and select Properties from the context menu when you right-click on the current connection.
  3. Choose whether your DNS settings should utilize IPv4 or IPv6 addresses. After that, select Properties.
  4. Substitute the following IP addresses for the IP addresses:
    For IPv4, use 8.8.8.8 and 8.8.8.4
    For IPv6, use 2001:4860:4860::8888 and 2001:4860:4860::8844
  5. Restart the browser by clicking OK.

For Mac:

  1. Open System Preferences Advanced
  2. In the DNS Servers section of the DNS tab, click the Plus symbol
  3. One by one, type in each IP address
  4. Click the OK button

Solution 6: Flush Out and Renew DNS

The term «flush DNS» refers to the process of clearing your computer’s DNS caches.

The DNS cache saves information about the websites you visit. Each time you visit the website, the computer will not have to translate the domain name to the IP address from the beginning.

The DNS cache, like browser data, can become out of date. It’s possible that the IP addresses are outdated, took too long to respond when trying to access the website.

For Windows:

The Command Prompt in Windows can be used to flush DNS. To activate the Run command, press the Windows logo and R keys at the same time. Then, in the dialogue box, input «cmd» and click OK.

In the Command Prompt window, type:

ipconfig /flushdns

Then, to troubleshoot the network and renew the IP address, add the following lines. Each time you add a new command, make sure you press Enter:

ipconfig /registerdns
ipconfig /release
ipconfig /renew
netsh winsock reset

When you’re done, restart your computer and open your browser to see if the commands worked.

For Mac:

Open the Terminal application on your Mac and type the following command:

dscacheutil -flushcache

Solution 7: Check the Hosts File

All connections between IP addresses and their related domain names are mapped in the hosts’ file. The computer will find and verify this document every time you visit a website to see which IP address matches the website’s domain.

The hosts’ file may have inadvertently blacklisted a specific IP address or URL, rendering the website inaccessible. As a result, it’s a good idea to find if the document has blacklisted the website you want to visit.

For Windows:

To read the Windows hosts file in Windows, you’ll need a text editor like Notepad. Type the application’s name into the taskbar’s search box and right-click it. Select the Run as administrator option.

Navigate to File -> Open in the top-left menu and paste the path below into the File name bar.

C:WindowsSystem32driversetc

After that, choose the hosts file.

Below the last line that begins with the «#» sign, the file will display a list of blacklisted websites. Delete them and save your changes by pressing Ctrl + S.

For Mac:

Users on macOS can open Terminal, type the following line, and press Enter:

sudo nano /private/etc/hosts

Remove any URLs that are listed below the “::1” line.

Solution 8: Change the LAN Settings

Some of your internet settings may have been harmed by a virus, or you may have made some changes inadvertently. As a result, it is preferable to alter these settings.

  1. Using the start menu, access the control panel
  2. Find and click on Internet settings and change the view by category to a large icon
  3. Select the LAN settings button from the connections tab
  4. Remove all of the parameters from the automatic configuration and proxy server sections
  5. Click OK
  6. Restart your browser and begin browsing

If the error persists, it is unlikely that proxy or LAN settings are the source of the problem. As a result, switch to a different method.

Solution 9: Check the Maximum Execution Time

A PHP script’s maximum execution time is the maximum amount of time it can execute on a website. This is normally pre-configured by the hosting provider, with a standard timed out setting of 30 seconds.

If the script runs for longer than the specified time, the website will be unable to communicate with the browser, resulting in an ERR_CONNECTION_TIMED_OUT error.

The good news is that the upper limit can be increased. Hosting providers can enable this capability through the user’s control panel, or they can do it for the customer if they ask for it.

Solution 10: Increase PHP Memory Limit

Some PHP scripts may consume more memory than they are permitted, causing the site to take an excessive amount of time to reply to the browser.

The memory limit, like the maximum execution duration, can be increased. However, the quantity should not exceed the amount of memory allotted to your plan by your hosting provider.

Solution 11: Return Your Browser to the Default Setting

If none of the preceding fixes work and you’re still seeing the ERR_CONNECTION_TIMED_OUT message, try restoring your browser’s default settings. The issue could be caused by a setting in your browser, so restore it to its normal state.

You can revert your browser to its default settings by doing the following:

  1. Select «Settings» from the «Menu» icon
  2. Scroll down to «Advanced» and look for the «Reset» icon
  3. You’ll see a confirmation popup that says «Click on Reset» when you click the «Reset» icon
  4. Confirm and move forward

How to Prevent “ERR_CONNECTION_TIMED_OUT” from Happening in the Future?

The ERR_CONNECTION_TIMED_OUT error is most common when the accessed web address has a temporary difficulty. It normally vanishes after a few minutes. User factors, on the other hand, can sometimes have a role. The following will explain will help you avoid making the same mistake again.

  • Update Your Browser and Security Software
    Compatibility issues caused by obsolete software frequently result in ERR_CONNECTION_TIMED_OUT. However, most of the time, the programs update themselves.
  • Delete Browser Data on a Regular Basis
    This is critical not only to fix the breeding ground for future connection errors. This is also advised for a pleasant internet browsing experience. For data security and privacy, it’s also a good idea to delete browser data on a regular basis.
  • Clean Your DNS Cache and Renew Your IP Address Regularly
    An incorrect DNS cache can cause ERR_CONNECTION_TIMED_OUT, as previously stated. Clear the cache on a regular basis to avoid this. At the same time, renew your IP address.

And It’s a Wrap!!!

Since it is difficult to trace the source of network connection and timed out errors, they can be exceedingly unpleasant. More importantly, you most likely just want to find and get information quickly. These solutions that we have presented are correct, and you can utilize them without difficulty. Hopefully, the information in this article will assist you in resolving any future timed out issues.


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