Ошибка 4600 kyocera 8525 как устранить

  1. 08-15-2016

    #1

    The Cleaner is offline


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    Angry Kyocera P6035cdn error C4600

    Hi Guys,

    I’ve been stuck with a Kyocera ECOsys P6035cdn that is driving me crazy!!!, it keeps giving me a C4600 error which is the LSU cleaning motor error.To date:

    -> I’ve upgraded to the latest available firmware,

    -> Followed the LSU cleaning motor service bulletins and greased the relevant gears and shafts,

    -> Replaced the Engine Relay as prescribed in the service manual.

    STILL NO JOY!!!

    Anybody have any other options for me to try or ideas other than matches and petrol?

    Thanks.


  2. 08-16-2016

    #2

    TECHKYO is offline


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    Re: Kyocera P6035cdn error C4600

    there is bulletin for the same code


  3. 08-16-2016

    #3

    The Cleaner is offline


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    Re: Kyocera P6035cdn error C4600

    @TECHKYO, Yes…I saw the service bulletin and did the modifications but the error msg: C4600 still comes back.


  4. 08-16-2016

    #4

    tee is offline


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    Re: Kyocera P6035cdn error C4600

    unplug the cleaning motor from the pcb
    It has been working so far.


  5. 10-12-2016

    #5

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    Angry Re: Kyocera P6035cdn error C4600


  6. 11-14-2018

    #6

    Re: Kyocera P6035cdn error C4600

    I’ve got a couple of M6535cidn in a very dusty warehouse with the same problem. I’ve unplugged the cleaning motors on both, which got rid of the codes, but I have to manually clean them every few weeks, which is getting old!

    If replacing the LSUs would make a permanent fix I would gladly do it, but I haven’t seen anything about modifications to them.

    So, it’s been a while since you replaced both LSUs… Did that permanently fix the problem???

    Thanks for your reply,

    Robert B.
    Atlanta, GA


  7. 11-14-2018

    #7

    lees is offline


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    Re: Kyocera P6035cdn error C4600

    We have modified several of this series machines with some success. We have found that the cleaning motor will need to be replaced and possibly the left connect board to eliminate the error code. While replacing the motor, you can modify the lasers with mylar pieces to help the cleaners get on the glass of the laser. This has eliminated the problem on several machines for us. I will post a link to a video that we made describing the modification. I have sent this to Kyocera with no response from them except that they have tried it also with success, but never bothered to let anyone know about it.

    https://drive.google.com/open?id=1Bn…ZO9ccRJiJP0WL5


  8. 01-22-2019

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    Unitech Blake is offline


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    Re: Kyocera P6035cdn error C4600

    I tried all of the above, but I wasn’t settling on having to go back once a month to pull the 4 devs, 4 drums, belt, 4 toners out and wipe 4 slits of glass because of a unplugged motor. I replaced the «Inner Left Duct» (pn= 302NR33020) which is the black plastic housing for the drive train for all 4 LSU cleaners. Don’t forget to grease those gears either. Fairly easy job after having to pull everything out a dozen times.


  • Catalog

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  • Eng

  • Error Codes
  • Kyocera
  • FSC8520MFP
  • Code 4600
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
    Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
    Defective motor. Replace the LSU cleaning motor.
    Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.

Code

4204

Laser output error (Yellow)

The pin photo signal (PDN) is not output

from PD PWB Y for one second while

laser is emitted.

4600

LSU cleaning motor error

When the LSU cleaning motor is driven,

the LSU cleaning motor over-current

detection signal is detected continu-

ously for 50 times (5 s) at 100 ms inter-

vals.

4700

VIDEO ASIC device error

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB Y and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB Y.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

Y.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between LSU

nuity within the connector harness. If none,

cleaning motor and

remedy or replace the harness.

engine PWB

(YC37), or

improper connec-

tor insertion.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem of the LSU

gears. Check for broken gears and replace if

cleaning motor.

any.

Defective LSU

Replace the LSU cleaning motor.

cleaning motor.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Faulty connection

Check the installation of the main PWB and

of the connector

engine PWB and reinstall them if necessary

between the main

(See page 1-5-28 and 1-5-29).

PWB and engine

PWB.

Defective main

Replace the main PWB (See page 1-5-28).

PWB.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-11

  • Code: 0030
  • Description: FAX PWB system error The FAX process can not be continued due to the malfunction of the FAXPWB. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Reinstall the FAX firmware. 3. Replace the FAX PWB.
  • Code: 0070
  • Description: FAX PWB incompatible detection error In the initial communication with the FAX control PWB, any normal communication command is not transmitted. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Install the FAX system designed for the model. 2. Reinstall the FAX firmware.
  • Code: 0100
  • Description: Backup memory device error Outputs an abnormal status from the flash memory.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0120
  • Description: MAC address data error In case MAC address is invalid data
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the MAC address on the network status page. 3. Replace the Main/Engine PWB.
  • Code: 0130
  • Description: Backup memory read/write error (Main/Engine PWB) Read/write to the NAND memory can not be executed.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0140
  • Description: Backup memory data error (Main/Engine PWB) At power up, the data that was read from the NAND memory has been determined to be a error.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. Replace the Main/Engine PWB.
  • Code: 0150
  • Description: EEPROM read/write error (Main/Engine PWB) 1. No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. 2. Mismatch of reading data from two locations occurs 8 times successively. 3. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the EEPROM is peroperly installed on the Main/Engine PWB and if not, reinstall it. 3. Replace the Main/Engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
  • Code: 0160
  • Description: EEPROM data error (Main/ Engine PWB) Reading data from EEPROM is detected abnormal.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error Mismatch between the value of the Main/Engine PWB and EEPROM, in one of the value of billing counter, life counter, or scanner counter.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the Main/Engine PWB. 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0180
  • Description: Machine number mismatch When the power is turned on, the machine number does not match the one stored in the Main/Engine PWB.
  • Remedy: EEPROM (Main/ Engine PWB) 1. Check that the EEPROM installed in the Main/Engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Confirm the serial number data for the Main/Engine PWB by using U004. If the mutually different machine number data between «Machine No. (Main)» and «Machine No. (Eng)» is displayed, or if there is a difference between the actual machine number and the number of «Machine No. (Eng)», install the correct EEPROM, and then execute U004.
  • Code: 0190
  • Description: Backup memory device error (Main/Engine PWB) At power up, read/write data from FRAM can not be performed. (retry: 3times)
  • Remedy: FRAM (Main/ Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 0360
  • Description: Communication error between the engine ASIC During the readback data checked after data transmission, the checksum error or the video signal is not inverted. (failed 10 consecutive times)
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 0640
  • Description: Hard disk (SSD) error During the file access after Ready, the I/O error of SSD is detected. (SSD format error after rebooting. For example, System initialization, Sanitization, Encrypted format when installing security kit.)
  • Remedy: SSD (optional HD- 6/7) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Unplug the power cord from the wall outlet, and reinstall the HD-6/7 (SSD). 3. Check that the connection between KUIO connector on the Main/Engine PWB and HD-6/7 (SSD) is proper, and if not, re-connect them. 4. Initialize the HD-6/7 (SSD). 5. Replace the Main/Engine PWB.
  • Code: 0800
  • Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
  • Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of phenomena by the identification of the job that detected the error, take the job log. 2. If the problem occurs in unspecified job, check the connectors on the Main/ Engine PWB, and reattach it. 3. Replace the Main/Engine PWB.
  • Code: 0830
  • Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX control PWB is broken and can not be executed. *Only 4in1 models dete
  • Remedy: FAX firmware 1. Reinstall the FAX firmware.
    FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Execute [Initializing] by U600. 4. Replace the FAX PWB.
  • Code: 0840
  • Description: Faults of RTC Check at power up. The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. Checked periodically (at every 5 minutes) after power-up. The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Remedy: Settings of RTC 1. Execute Date Setting using the system menu.
    Backup battery (Main/Engine PWB) 1. Check if the backup battery on the Main/ Engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery
    Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the Main/Engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the Main/Engine PWB.
  • Code: 0870
  • Description: FAX PWB to Main/Engine PWB image data transfer error High-capacity data transfer between the FAX PWB and the Main/Engine PWB was not normally performed even if the data transfer was retried the specified times. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 2. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 3. Replace the FAX PWB.
    Main/Engine PWB 1. Replace the Main/Engine PWB.
  • Code: 0920
  • Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB. *Only 4in1 models detect
  • Remedy: FAX PWB 1. Execute [Initializing] by U600. 2. Reinstall the FAX firmware. 3. Unplug the power cord from the wall outlet, and reinstall the FAX controller PWB, and then plug the power cord and turn power on. 4. Check that the connection between KUIO connector on the Main/Engine PWB and Fax PWB is proper, and if not, re-connect them. 5. Replace the FAX PWB.
  • Code: 1010
  • Description: Lift motor error (main unit) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 80 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate 1. Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. Lift motor and Engine relay PWB (YC25) Engine relay PWB (YC1) and Main/Engine PWB (YC4) Llift sensor and Engine relay PWB
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    Lift motor Replace the lift motor.
    Lift sensor (upper limit detection sensor) 1. Check if the actuator of the lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the lift sensor
    Engine relay PWB 1. Replace the engine relay PWB.
    Main/Engine PWB 1. Replace the Main/Engine PWB.
  • Code: 1020
  • Description: PF lift motor error (PF1) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor 1.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1030
  • Description: PF lift motor error (PF2) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor 2.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1040
  • Description: PF lift motor error (PF3) The following states have been detected 5 times in succession. The lift motor overcurrent is detected for 200 ms. After the cassette is installed, the upper limit detection sensor does not turn ON within 10 s. During printing, after the upper limit detection sensor detects off, and 1 s after ascending control, and the upper limit detection sensor does not detect on. The upper limit detection sensor does not turn off within 5 s after descending control.
  • Remedy: Bottom plate Check to see if the bottom plate can move smoothly and repair or replace it if any problem is found.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. If a wire is pinched by other component, or has defect conduction, replace it. PF lift motor and PF main PWB (YC7) Llift sensor and PF main PWB (YC7) PF main PWB and Engine relay PWB (YC19)
    Drive transmission system for the lift motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken gears and replace if any.
    PF lift motor Replace the PF lift motor.
    PF lift sensor (upper limit detection sensor) 1. Check if the actuator of the PF lift sensor can be turned ON/OFF to suit the rise of the cassette bottom plate. 2. Replace the PF lift sensor.
    PF main PWB Replace the PF main PWB.
    Engine relay PWB Replace the engine relay PWB.
  • Code: 1810
  • Description: Paper feeder communication error (first cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 1 Check the wiring connection status with the main unit, and if necessary, reconnecting it.
    PF1 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3 and Engine relay PWB (YC19) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF main PWB. (Refer to the service manual for the paper feeder).
    Engine relay PWB 1. Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 1820
  • Description: Paper feeder communication error (second cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 2 Check the wiring connection status with PF1, and if necessary, reconnect it.
    PF2 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF1 main PWB (YC3)and PF2 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF2 main PWB.
    PF1 main PWB Replace the PF1 main PWB.
  • Code: 1830
  • Description: Paper feeder communication error (third cassette) A communication error from paper feeder is detected 10 times in succession.
  • Remedy: Paper feeder 3 Check the wiring connection status with PF2, and if necessary, reconnect it.
    PF3 main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF2 main PWB (YC3 and PF3 main PWB (YC5,4) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Reinstall the PF firmware. 4. Replace the PF3 main PWB.
    PF2 main PWB Replace the PF2 main PWB.
  • Code: 1900
  • Description: Paper feeder 1 EEPROM error (first cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF1 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector to the main unit is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF1 main PWB.
  • Code: 1910
  • Description: Paper feeder 2 EEPROM error (second cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF2 main PWB (EEPROM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF1 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF2 main PWB.
  • Code: 1920
  • Description: Paper feeder 3 EEPROM error (third cassette) When writing the data, read and write data does not match 4 times in succession.
  • Remedy: PF3 main PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the wiring connector with the PF2 is firmly connected, and if necessary, connect the connector all the way in. 3. Replace the PF3 main PWB.
  • Code: 2101
  • Description: Developer motor steadystate error (C,M,Y) After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
    Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 2111
  • Description: Developer motor startup error (C,M,Y) After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Developer unit 1. Check that the developer roller can be rotated by hand, and if it is locked, replace the developer unit.
    Developer motor 1. Check if the couplings and gears rotate smoothly, and if necessary replace them. 2. Reinsert the connector. 3. Check continuity within the connector wire. If none, replace the wire. Developer motor and Engine relay PWB (YC12) Engine relay PWB (YC1) and Main/ Engine PWB (YC4) 4. Replace the developer motor
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 2201
  • Description: Drum motor CY steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor CY Replace the drum motor CY.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2202
  • Description: Drum motor KM steadystate error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor KM Replace the drum motor KM.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2211
  • Description: Drum motor CY startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Drum unit C or Drum unit Y Check that the drum can be rotated by hand, and if it is locked, replace the drum unit C or drum unit Y.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor CY and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor CY 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor CY Replace the drum motor CY.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2212
  • Description: Drum motor KM startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Drum unit K or Drum unit M Check that the drum can be rotated by hand, and if it is locked, replace the drum unit K or drum unit M.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Drum motor KM and Engine relay PWB (YC13) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the drum motor KM 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Drum motor KM Replace the drum motor KM.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2500
  • Description: Paper feed motor error After the motor starting, the stable signal is not turned ON within 3 s. After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Paper feed motor and Engine relay PWB (YC15) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the paper feed motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Paper feed motor Replace the paper feed motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2600
  • Description: PF drive motor 1 error (PF1) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 1 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 1.
    PF main PWB Replace the PF main PWB.
  • Code: 2610
  • Description: PF drive motor 2 error (PF2) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 2 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 2.
    PF main PWB Replace the PF main PWB.
  • Code: 2620
  • Description: PF drive motor 3 error (PF3) During the motor drive, the stable signal is not turned on for continuous 5 s.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. PF drive motor 3 and PF main PWB (YC6)
    Drive transmission system for the PF drive motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    PF drive motor Replace the PF drive motor 3.
    PF main PWB Replace the PF main PWB.
  • Code: 2760
  • Description: Primary transfer belt motor startup error After the motor starting, the stable signal is not turned ON within 3 s.
  • Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, get rid of the factor. 2. Replace the primary transfer unit.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Primary transfer belt motor Replace the primary transfer belt motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 2820
  • Description: Primary transfer belt motor steady-state error After motor is stabilized, the stable signal is turned OFF for continuous 2 s.
  • Remedy: Primary transfer unit 1. Check that the belt can be rotated by hand, and if it is locked, check if foreign objects such as jammed paper, and if jammed, get rid of it. 2. Replace the primary transfer unit.
    Defective connector cable or poor contact in the connector 1. Reinsert the connector. 2. Check continuity within the connector wire. If none, replace the wire. Transfer belt motor and Engine relay PWB (YC14) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Drive transmission system for the primary transfer belt motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Replace the gears, if damaged.
    Primary transfer belt motor Replace the primary transfer belt motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3100
  • Description: Scanner carriage error When turning the power on, or when the reading of the original document by table or DP scanning has completed, the home position sensor is not turned off, even if the home position sensor is on and the scanner carriage moves to the scanning direction. Or, the home position sensor does not turn on, even if the home position sensor is in off and the scanner carriage move to the return direction.
  • Remedy: Image scanner motor 1. Move the scanner by hand to check whether it smoothly moves, and if necessary, remedy it. 2. Check that the scanner drive belt is not disengaged, and if necessary, remedy it. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Image scanner motor and Main/Engine PWB (YC17) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the image scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Home position sensor and CCD PWB (YC3) CCD PWB (YC1) and Main/Engine PWB (YC2014) 3. Replace the home position sensor.
    CCD PWB Replace the scanner carriage and execute the U411.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3200
  • Description: LED lamp error The white standard data obtained when the lamp is turned on at the time of an initialization is lower than the rated value.
  • Remedy: LED PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LED PWB and CCD PWB (YC2) CCD PWB (YC1) and Main/Engine PWB (YC2014)
    Mirror Replace the image scanner unit and execute U411, if the mirror is dropped off by drop shock.
    CCD PWB Replace the scanner carriage and execute the U411.
    Main/Engine PWB Replace the Main/Engine PWB.
  • Code: 3500
  • Description: Communication error between scanner ASIC (MFP model only) A communication error is detected. (Read back values are different.)
  • Remedy: CCD PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CCD PWB (YC1) and Main/Engine PWB (YC2014) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the scanner carriage and execute the U411.
    Main/Engine PWB 1. Upgrade the scanner firmware to the latest version. 2. Replace the Main/Engine PWB.
  • Code: 4001
  • Description: Polygon motor (Black, Magenta) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
  • Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4002
  • Description: Polygon motor (Cyan, Yellow) startup error After the polygon motor starting, the motor stable signal is not turned ON after 6 s.
  • Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4011
  • Description: Polygon motor (Black, Magenta) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
  • Remedy: Polygon motor (Black, Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4012
  • Description: Polygon motor (Cyan, Yellow) steady error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 6 s.
  • Remedy: Polygon motor (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4101
  • Description: Laser BD (Black) error The laser can not be received for 1 s, after the Black laser emission starts.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4102
  • Description: Laser BD (Cyan) error The laser can not be received for 1 s, after the Cyan laser emission starts.
  • Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4103
  • Description: Laser BD (Magenta) error The laser can not be received for 1 s, after the Magenta laser emission starts.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4104
  • Description: Laser BD (Yellow) error The laser can not be received for 1 s, after the Yellow laser emission starts.
  • Remedy: LSU (Cyan, Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4201
  • Description: Laser BD (Black) steadystate error During the polygon motor steady rotation, the BD signal of Black is not detected.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4202
  • Description: Laser BD (Cyan) steadystate error During the polygon motor steady rotation, the BD signal of Cyan is not detected.
  • Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4203
  • Description: Laser BD (Magenta) steadystate error During the polygon motor steady rotation, the BD signal of Magenta is not detected.
  • Remedy: LSU (Black,Magenta) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2016) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4204
  • Description: Laser BD (Yellow) steadystate error During the polygon motor steady rotation, the BD signal of Yellow is not detected.
  • Remedy: LSU (Cyan,Yellow) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU and Main/Engine PBW (YC2017) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check both main and engine firmware, and upgrade to the latest version, if necessary. 2. Replace the Main/Engine PWB.
  • Code: 4600
  • Description: LSU cleaning motor error During driving the LSU cleaning motor, an over-current is detected for 5 s successively
  • Remedy: LSU cleaning spiral 1. Execute [LSU cleaning] using [Adjustment/ Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
    LSU cleaning motor 1. Confirm that the LSU cleaning motor has been firmly attached. 2. Replace the LSU cleaning motor.
    Engine relay PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. LSU cleaning motor and Engine relay PWB (YC26) 3. Replace the engine relay PWB.
  • Code: 4700
  • Description: VIDEO_ASIC device error Communication with the video ASIC has failed 5 times successively. After writing to VIDEO ASIC, the error that the reading value from same address does not match occurs 8 times successively.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 3. Replace the Main/Engine PWB.
  • Code: 6000
  • Description: Broken fuser main heater wire During the warming up, the temperature detected by the center thermistor does not reach 100 °C/212.0 °F for 20 s. During the warming up, the temperature detected by the center thermistor does not reach the stable display temperature for 30 s successively, after it reach to 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6020
  • Description: Abnormally high fuser center thermistor temperature The center thermistor detected the temperature exceeds 240 °C/464.0 °F. for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
  • Code: 6030
  • Description: Broken fuser center thermistor wire During the edge thermistor detects more than 30 °C/86.0 °F, the center thermistor detects low temperature for 1.6 s.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6040
  • Description: Fuser heater error (35 ppm models) Input value from the fuser center thermistor is abnormal for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.PWB Replace the eject PWB.
  • Code: 6050
  • Description: Abnormally low fuser center thermistor temperature During the warming up and the printing, the center thermistor has detected less than 100 °C/212.0 °F. for 1 s successively.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6200
  • Description: Fuser heater error (SUb heater: for 35ppm models) During the warming up, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, the temperature detected by the edge thermistor does not reach 100 °C/212.0 °F. During the warming up, the temperature detected by the edge thermistor does not reach the stable display temperature, even if the main heater (sub heater for 35ppm models) is turned on for 30 s successively, after the temperature detected by the edge thermistor has reached to 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser sub-heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6220
  • Description: Abnormally high fuser heater temperature The temperature detected by the edge thermistor exceeds 240 °C/464.0 °F for 1 s successively.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. If the fuser heater is turned on at all times, replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the Main/Engine PWB is properly secured with screws. 3. Replace the Main/Engine PWB.
  • Code: 6230
  • Description: Broken fuser edge thermistor wire Fuser edge thermistor detects low temperature for 1.6 s.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. Replace the fuser unit.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6250
  • Description: Abnormally low fuser edge thermistor temperature During the warming up and the printing, the edge thermistor has detected less than 100 °C/212.0 °F for 1 s successively.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Check there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 3. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Eject PWB Replace the eject PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error During the fuser heater on, and no detection the disconnection 24V, the zero-cross signal is not input for 1 s successively.
  • Remedy: Power source PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Power source PWB (YC105) and Main/ Engine PWB (YC20) 2. Replace the power source PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6610
  • Description: The fuser pressure release error The fuser release sensor does not turn on or off, after 30 s from starting pressurization or depressurization operation.
  • Remedy: Fuser unit 1. Check there is no paper jam. 2. Check if the fuser pressure can be reduced by inverse rotation of the fuser gear by hand. 3. Check if the envelope sensor light is blocked out by the actuator during depressurization operation. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit (Envelope sensor) and Eject PWB (YC2) Eject PWB (YC1) and Main/Engine PWB (YC11) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the fuser unit.
    Fuser motor 1. Check if the fuser motor is rotating. 2. When turning the power on, check if the fuser motor rotates reversely. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser motor and Engine relay PWB (YC20) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. Replace the fuser motor.
    Eject PWB Replace the eject PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 6910
  • Description: Engine firmware unexpected error The drum motor drive continued more than 60 minutes except during printing. (engine lock) The charge bias is turned off, during the developer bias is on. If the writing operation to the EEPROM is locked for 30 sec. Fuser temperature is abnormal, for more than a predetermined time.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check if the Main/Engine PWB is properly secured with screws. (Grounding check) 3. Check that the connectors on the Main/ Engine PWB are properly connected, and if not, re-connect them. 4. Check the engine firmware and upgrade to the latest version if necessary. 5. Replace the Main/Engine PWB.
  • Code: 7001
  • Description: Toner motor K error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (K)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Black 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7002
  • Description: Toner motor C error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (C)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Cyan 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7003
  • Description: Toner motor M error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (M)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Magenta 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7004
  • Description: Toner motor Y error During driving the toner motor, an over-current detection signal is detected for 40 ms successively. When detected during warming up The message of «Shake the toner container (Y)» is displayed. (exited by the opening and closing of the inner tray) Repeat the operation above, for three times. Four times or more, if an over-current detection signal is detected for 5 s successively, a service call error message appears.
  • Remedy: Toner container Yellow 1. Check that the spiral of the toner container can be rotated by hand 2. Replace the toner container.
    Drive transmission system for the toner motor 1. Check if the gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check broken couplings and gears, and replace if any.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
    Toner motor 1. Check how the toner motor is attached. 2. Replace the toner motor.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7101
  • Description: Toner sensor K error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Black 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7102
  • Description: Toner sensor C error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Cyan 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7103
  • Description: Toner sensor M error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Magenta 1. Check that the toner container has been properly installed, and if necessary, reinstall. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC7) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC1) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7104
  • Description: Toner sensor Y error For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container Yellow 3. Check that the toner container has been properly installed, and if necessary, reinstall. 4. Check that the toner supply inlet of the toner container can be opened by the lever operation. 5. Replace the toner container.
    Primary transfer unit 1. Check whether the toner supply inlet at the upper side of the unit opens by attaching the toner container. 2. Check whether the toner supply inlet at the lower side of the unit is open by the lever operation. 3. Check if toner is clogged in the toner supplying pass in the cleaning section. 4. Replace the primary transfer unit.
    Developer unit (toner sensor) 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Developer unit (toner sensor) and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner motor 1. Check that the toner motor is properly attached. 2. Check the couplings and gears can rotate or they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner motor and Engine relay PWB (YC18) Engine relay PWB (YC1) and Main/Engine PWB (YC4) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the toner motor.
    Drum relay PWB Replace the drum relay PWB.
    Engine relay PWB Replace the engine relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7200
  • Description: Broken inner thermistor wire (Developer) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC4) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7201
  • Description: Short-circuited inner thermistor (Developer) The sensor input sampling is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit K 1. Confirm that the connector of developer unit K is firmly connected, and if necessary, push the unit all the way in. Developer unit K (toner sensor) and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit K.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7221
  • Description: Broken inner thermistor wire (LSU Magenta & Black) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: LSU (Magenta & Black) 1. Confirm that the wiring connector of LSU (Magenta & Black) is firmly connected, and if necessary, connect the connector all the way in. LSU (Magenta & Black) and Main/ Engine PWB (YC2016) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Magenta & Black).
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7222
  • Description: Broken inner thermistor wire (LSU Cyan & Yellow) The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: LSU (Cyan & Yellow) 1. Confirm that the wiring connector of LSU (Cyan & Yellow) is firmly connected, and if necessary, connect the connector all the way in. LSU (Cyan & Yellow) and Main/Engine PWB (YC2017) 2. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU (Cyan & Yellow).
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7401
  • Description: Developer unit K type mismatch error (Black) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit K Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7402
  • Description: Developer unit C type mismatch error (Cyan) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit C Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7403
  • Description: Developer unit M type mismatch error (Magenta) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit M Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7404
  • Description: Developer unit Y type mismatch error (Yellow) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit Y Check if the developer unit of different models is mounted, and replace it to the correct one.
  • Code: 7411
  • Description: Drum unit K type mismatch error (Black) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit K Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7412
  • Description: Drum unit C type mismatch error (Cyan) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit C Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7413
  • Description: Drum unit M type mismatch error (Magenta) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit M Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7414
  • Description: Drum unit Y type mismatch error (Yellow) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit Y Check if the drum unit of different models is attached, and replace it to the correct one.
  • Code: 7601
  • Description: ID sensor L error (Left side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
  • Remedy: ID sensor L (Left side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC13) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. Replace the Main/Engine PWB.
  • Code: 7602
  • Description: ID sensor R error (Right side) When the measured value of the ID sensor matches any of the following. If the light potential P-wave is lower than the dark potential P-wave (+0.5V). If light potential S-wave is lower than the dark potential S-wave. The dark potential P/S-wave is greater than 0.8V, or less than 0.15V.
  • Remedy: ID sensor R (Right side) 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor and Main/Engine PWB (YC14) 5. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7611
  • Description: ID sensor density error (K) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Black)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7612
  • Description: ID sensor density error (C) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Cyan)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7613
  • Description: ID sensor density error (M) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Magenta)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7614
  • Description: ID sensor density error (Y) During the calibration, ID sensor cannot read a patch density on the primary transfer belt normally. (Yellow)
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. There is no improvement, replace the main / engine PWB.
  • Code: 7620
  • Description: ID sensor timing error The ID sensor does not properly read the patch printing position on the primary transfer belt or there is poor density. *: Automatic color registration correction does not succeed
  • Remedy: Primary transfer unit ID sensor Drum unit Developer unit LSU Main/Engine PWB 1. After turning OFF the power switch, disconnect the power plug and connect it again, then turning ON the power switch. 2. By adjustment / maintenance of the system menu, execute the color calibration. 3. Check the occurrence of this C call in the Event Log. 4. When the same C call is detected again, Clean if there are any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether the shutter of ID sensor is opened during closing the paper tray. 6. There is no improvement, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether any failure in the drum unit, developer unit, LSU. 8. When checking the printing position of the color, if there is any color shift occurs, re-install the LSU and the drum unit. 9. There is no improvement, replace the main / engine PWB.
  • Code: 7800
  • Description: Broken outer thermistor wire The sensor input sampling is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Outer temperature sensor and Main/Engine PWB (YC24) 2. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 3. Replace the temperature sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7901
  • Description: Drum unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC2) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7902
  • Description: Drum unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC4) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7903
  • Description: Drum unit M EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7904
  • Description: Drum unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit and Drum relay PWB (YC5) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7911
  • Description: Developer unit K EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit K 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC6) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7912
  • Description: Developer unit C EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit C 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC8) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7913
  • Description: Developer unit M EEPROM error (1)No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. (2)Mismatch of reading data from two locations occurs 8 times successively. (3)Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit M 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC3) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 7914
  • Description: Developer unit Y EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit Y 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit and Drum relay PWB (YC9) Drum relay PWB (YC1) and Main/Engine PWB (YC15) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Drum relay PWB Replace the drum relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 9180
  • Description: DP switchback motor error When the home position was not detected even if the processing was retried 3 consecutive times. Home position detection: When the home position is not detected by driving one rotation of the DP switchback motor.
  • Remedy: DP switchback motor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the connector of the switchback motor is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback motor and DP main PWB (YC2) DP main PWB (YC1) and Main/Engine PWB (YC2) 4. If the wire is disconnected, short-circuited or has ground fault, or the connector pin is deformed, replace the wire. 5. Replace the DP switchback motor.
    DP switchback sensor 1. Rotate the switchback motor by hand to check that it is not unusually difficult to rotate. 2. Check that the DP switchback sensor is not disengaged and is correctly positioned. And check that the actuator correctly blocks the light. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP switchback sensor and Main/Engine PWB (YC18) 4. If the wiring is disconnected, short-circuited or has ground fault, replace the wire. 5. DP switchback sensor (DPSBS)
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the Main/Engine PWB.
  • Code: 9540
  • Description: Backup data error The machine may not be recovered or may have trouble in its function with changes of the internal data when replacing some the parts at the same time.
  • Remedy: PWBs Reattach the parts below in case of replacing 2 or more of them at the same time. Affected parts : Memory, PWBs * Do not replace two or more of the parts at the same time. * And, do not either execute the following works when replacing the above parts. Replace the drum unit or the developing unit. Replace the drum unit for the one color with another in the same machine.
  • Code: F000
  • Description: Communication error between Main/Engine PWB and Operation panel PWB
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Check the wirings and connectors between the Main/Engine PWB and the operation panel PWB. Operation panel PWB and Main/Engine PWB (YC2002). 3. Replace the Main/Engine PWB.
    Operation panel PWB Replace the operation panel PWB.
  • Code: F010
  • Description: Program read error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
  • Code: F020
  • Description: Main/Engine PWB RAM checksum error
  • Remedy: Main memory of the Main/Engine PWB (RAM) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. If not corrected, replace the Main/Engine PWB and check operation.
  • Code: F040
  • Description: Communication error between Main/Engine PWB and Print engine
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Repair or replace the wire from the Main/ Engine PWB that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.
  • Code: F050
  • Description: Print engine main program error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug the power cord and then turn on the power switch. 2. Confirm that the EEPROM has been properly installed. 3. Check both main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the Main/Engine PWB.

Ошибка 4600

Ошибка блока лазера. Не работаетзаедает двигатель очистки лазера. Как правило из за пыли. Необходимо прочистить направляющие блока лазеров.

Разборка МФУ

  1. Отключаем МФУ от электросети
  2. Вынимаем лотки с бумагой
  3. Открываем крышку блока картриджей
  4. Выкручиваем винты из крышки слева
  5. Снимаем крышку

Блок лазеров

  1. Отсоединяем кабели
  2. Выкручиваем 4 винта крепления
  3. Вытаскиваем блок лазеров

Чистка блока лазеров

  1. Очищаем направляющие от пыли (продуть воздухом)
  2. Вставляем блок обратно
  3. Подключаем кабель, проверяем что бы все было плотно
  4. Подключаем электропитание, включаем МФУ и проверяем что все работает
  5. Собираем в обратном порядке

Содержание

  1. Kyocera 8525 error 4600
  2. Kyocera 8525 error 4600
  3. Kyocera 8525 error 4600
  4. Kyocera 8525 error 4600
  5. Thread: Kyocera P6035cdn error C4600
  6. Kyocera P6035cdn error C4600
  7. Re: Kyocera P6035cdn error C4600
  8. Re: Kyocera P6035cdn error C4600
  9. Re: Kyocera P6035cdn error C4600
  10. Re: Kyocera P6035cdn error C4600
  11. Re: Kyocera P6035cdn error C4600
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  13. Re: Kyocera P6035cdn error C4600

Kyocera 8525 error 4600

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

Добрый день!
Аппарат Kyocera FS-c8525mfp периодически выдает ошибку 4600.
Данная ошибка говорит о том, что чистящий ползунок, который очищает стекло лазера заклинен.
Если аппарат выкл/вкл, то он выходит в готовность.
Визуально все шестерни на блоке лазера целые и крутятся свободно (немного было только белой пыли от шестерни, которая стоит на самом двигателе, длинная такая.
В мануале не смог найти как можно проверить данный двигатель из сервиса. Подскажите, команду, если можно.
Также интересует как регулярно эта очистка происходит, и можно ли поменять период?

Данная ошибка говорит о том, что чистящий ползунок, который очищает стекло лазера заклинен. Не совсем верно — When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Ошибка 4600 появляется тогда, когда двигатель включен более 1 сек. И вот заклинивание/подклинивание двигателя — это одна из причин. В сервисе проверки этого двигателя не видел, вероятно, такой возможности не предусмотрено. Поэтому надо проверить механику системы очистки на лёгкость работы (очистить, смазать), далее проверяем чистоту/целосность разъёма на плате (передёрните разъём) http://s018.radikal.ru/i518/1608/2a/831b26378754.jpg, и, наконец, проверяем наличие напряжений на двигатель на самой плате непосредственно на разъёме http://s019.radikal.ru/i606/1608/d7/b30270d4a8a3.jpg, http://s017.radikal.ru/i427/1608/a0/123637f1f2c1.jpg. Отсутствие напряжений на плате указывает на неисправность платы. Если нужные напряжения есть — проверять провода и двигатель прибором/подменой.

(1)первая картинка от блока сканера, а не от блока лазера

Misha (0): В мануале не смог найти как можно проверить данный двигатель из сервиса. Подскажите, команду, если можно.
Очистка блоков лазера запускается из пользовательского меню:
Adjustment/Maintenance->Laser Scanner Cleaning

буквально в эту среду 4600 на сабже устранял. как всегда, задумано хорошо, реализовано не очень хорошо. в моём случае подклинивал ползунок на ближнем к левой стенке LSU. сам моторчик с шнеком и червяки на каждом LSU свободно ходили, а вот сама чистилка подклинивала на одном блоке. клинило в момент сдёргивания с парковочного места, руками крутишь и прям видно как её перекашивает, чистилку эту.

Источник

Kyocera 8525 error 4600

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

Всем ДД. Есть такой аппарат, который сразу после включения падает в c4600. Вычитал, что эта ошибка связана с лазером, точнее с чистилкой. Нужно добраться до блока лазеров, тока не пойму как. С такой kyocer-ой сталкиваюсь в первые (да и опыт ремонта копиров совсем мал), поэтому не хочется сделать хуже. Аппарат придется разбирать на месте (помощь муз. колледжу). Объясните пожалуйста дураку на пальцах куда обратить внимание и что за чистилка в лазере. Заранее спасибо и уж сильно не пинайте если спросил что-то глупое (никогда не поздно учиться). Кстати чем кормят не знаю, но заправляют часто и каждый раз приходит новый мальчик и что-то засыпает. Так что правды не добиться, но это другая история и качество печати нас не касается.

А нет желания сделать по-нормальному — взять техдокументацию и изучить основательно?
Ситуация и так безнадежная, а так есть высокая вероятность, что все косяки на вас и повесят . Или вы мазохист?)

Не, мазахизмом не занимаюсь. Просто просят помочь по-быстрее, вот и хотел понять на сколько там все сложно. Если действительно лучше не лезть, то как грамотно обосновать отказ от ремонта?

Вообщем аппарат успешно сделан. Был извлечен блок лазеров, все вычищено и собрано как положено. Разобраны и вычищены блок ленты и драмов. Магнитники не разбирал. Печать на твердую 4. Клиент остался доволен, а я получил небольшой опыт по цветникам. Всем удачи в ремонтах.

Источник

Kyocera 8525 error 4600

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

Такая ошибка выскочила. Знать бы что она значит и как сбросить после устранения поломки ( если требуется конечно) ?

1. Жорик Вартанов 09.09.13 16:23

А поломка нашлась? Не на выходе ли замятие?

Мне сисадмин сообщил об ошибке, сам аппарат я ещё не щупал. Завтра поеду.

3. Жорик Вартанов 09.09.13 17:31

(2) А вы всегда бежите впереди паровоза?

4. Mishel01 09.09.13 17:43

Андрий (0): Знать бы что она значит и как сбросить после устранения поломки
Погуглите и почитайте, будете знать. Конференция-то тут при чем?

Всё, выяснил что это такое
ошибка 4600 — LSU cleaning motor error — неисправен мотор очистки стекла лазера..
Обратитесь в сервис, если Вы сами не сервис-инженер.
В сервис мануале предлагаются следующие меры по устранению этой неисправности:
1. Проверить электрические разъемы.
2. Проверить, что ролики и шестеренки вращаются плавно. Если нет, смажте втулки и шестерни. Проверить механизм на предмет сломанных передач и заменить их в случае обнаружения неисправности.
3. Замените LSU cleaning motor.
4. Замените управляющую плату.
Знать заранее код ошибки это очень полезно для здоровья и кошелька.

6. Mishel01 09.09.13 17:47

Андрий (5): предлагаются следующие меры
Итак, ваши реальные действия завтра на выезде?))

Да не поеду я такой ерундой заниматься, скажу пусть везут к киосерщикам в сервис. Там разбирать немеряно, была уже такая ошибка.

9. Жорик Вартанов 09.09.13 17:57

(8) А вот теперь попробуйте честно проанализировать смысл вашего поста тут? Вы же сами все нашли.

10. Mishel01 09.09.13 17:57

Андрий (8): Да не поеду я такой ерундой заниматься
Ну что сказать? Круто))
А чего приходил-то — про ерунду сказать хотел?

Приходил спросить п.1. Найти в гугле не смог, на другом форуме подсказали, я в П.5 процитировал для всех.

12. Michail 09.09.13 18:37

Если честно, для себя тоже погуглил, но не нашел ответа, может ткнете ссылочкой, а то есть пара аппаратов таких, так хоть буду знать

Источник

Kyocera 8525 error 4600

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. Igorkatren 06.03.19 12:41

Возникла ошибка 4600 на пробеге 55000. Поискал инфу пишут что проблема с узлом очистки lsu. Разобрал, нашел. Действительно в нем проблема. Все 4 очистителя останавливаются посередине и дальше не идут. Снимал прогонял рукой, все крутится хорошо. Снял мотор который их крутит, воткнул в принтер и положил рядом, запустив аппарат ошибка ушла( мотор вращался имитирую очистку). После я почистил и смазал валы приводящие в действие очистители, крутится стали еще легче. Собрал, включил, принтер встал в готовность, но после попытки запустить очистку lsu опять ошибка 4600. Что может быть? Почему очистители останавливаются? Может кто то встречал такую ошибку и что делали?

Для Вас вращается все легко, а для моторчика нет. Вот вам и направление

2. Igorkatren 06.03.19 20:17

staler (1): Для Вас вращается все легко, а для моторчика нет. Вот вам и направление Да но как проверить это, если принтер надо собрать что бы он начал этот процесс?

24 вольта негде взять?
А что говорит сервис мануал? Скажу так. Когда движок останавливается более чем на 1 секунду, система валится в ошибку. Еще раз проверить нет ли подклина на одном из приводов. Может в самом начале цеплять. Можете ток померить во время работы. Особо уделить внимание тому месту, где механизм очистки останавливается. Если конечно имеется хронический характер. Т.е. в всегда в одном и том же месте.

Вот выписка из любого мануала:
Code
4600

Description
LSU cleaning motor error During driving the LSU cleaning motor, an over-current is detected for 5 s successively

Remedy
LSU cleaning spiral 1. Execute [LSU cleaning] using [Adjustment/ Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
LSU cleaning motor 1. Confirm that the LSU cleaning motor has been firmly attached. 2. Replace the LSU cleaning motor.
Engine relay PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by other component, or has defect conduction, replace it. LSU cleaning motor and Engine relay PWB (YC26) 3. Replace the engine relay PWB.

Правда, либо я ошибся, говоря про 1 секунду, либо это от другого аппарата, но суть от этого не меняется.

5. Igorkatren 06.03.19 21:40

staler (3): Еще раз проверить нет ли подклина на одном из приводов При прокрутке рукой, подклина нет. Цепляет всегда в одном и том же месте. Возможно из-за сильного перекоса чистящей пластины при движении. На стекле в месте остановки нет выступов и преград. Ток померяю завтра. На мотор подается 24 вольта? Если да, то в теории я на разобранном смогу подкинуть 24 вольта и прокрутить все 4 через редуктор. И тогда будет видно.
Выписку из мануала читал. Проблема понятна, не понятно что к ней привело на столь малом пробеге

Бортовая сеть ЛЮБОГО аппарата, в управлении моторами, муфтами, соленоидами 24в. Запитывайте и смотрите глазами в препарированном виде и в собранном, где спотыкается.
Пробег тут может и ни при чем. Следует допустить, что там могли полазить и до Вас.

7. Igorkatren 07.03.19 08:59

staler (6): Следует допустить, что там могли полазить и до Вас Точно не лазили, аппарат у нас на организации работает и покупался новым.
А есть парт номер чистящей платформы этой? то в каталогах только весь блок в сборе, что не очень дешево

что не пронумеровано в партслисте, этого отдельно нет.

9. Igorkatren 07.03.19 10:39

staler (8): что не пронумеровано в партслисте, этого отдельно нет Спасибо за помощь

Источник

Thread: Kyocera P6035cdn error C4600

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Kyocera P6035cdn error C4600

I’ve been stuck with a Kyocera ECOsys P6035cdn that is driving me crazy. it keeps giving me a C4600 error which is the LSU cleaning motor error.

-> I’ve upgraded to the latest available firmware,

-> Followed the LSU cleaning motor service bulletins and greased the relevant gears and shafts,

-> Replaced the Engine Relay as prescribed in the service manual.

Anybody have any other options for me to try or ideas other than matches and petrol?

Re: Kyocera P6035cdn error C4600

there is bulletin for the same code

Re: Kyocera P6035cdn error C4600

@TECHKYO, Yes. I saw the service bulletin and did the modifications but the error msg: C4600 still comes back.

Re: Kyocera P6035cdn error C4600

unplug the cleaning motor from the pcb
It has been working so far.

Re: Kyocera P6035cdn error C4600

Unplugged the LSU Cleaning motor and it works. had to eventually replace the laser assy A&B to fix the problem

Re: Kyocera P6035cdn error C4600

I’ve got a couple of M6535cidn in a very dusty warehouse with the same problem. I’ve unplugged the cleaning motors on both, which got rid of the codes, but I have to manually clean them every few weeks, which is getting old!

If replacing the LSUs would make a permanent fix I would gladly do it, but I haven’t seen anything about modifications to them.

So, it’s been a while since you replaced both LSUs. Did that permanently fix the problem.

Thanks for your reply,

Re: Kyocera P6035cdn error C4600

We have modified several of this series machines with some success. We have found that the cleaning motor will need to be replaced and possibly the left connect board to eliminate the error code. While replacing the motor, you can modify the lasers with mylar pieces to help the cleaners get on the glass of the laser. This has eliminated the problem on several machines for us. I will post a link to a video that we made describing the modification. I have sent this to Kyocera with no response from them except that they have tried it also with success, but never bothered to let anyone know about it.

Re: Kyocera P6035cdn error C4600

I tried all of the above, but I wasn’t settling on having to go back once a month to pull the 4 devs, 4 drums, belt, 4 toners out and wipe 4 slits of glass because of a unplugged motor. I replaced the «Inner Left Duct» (pn= 302NR33020) which is the black plastic housing for the drive train for all 4 LSU cleaners. Don’t forget to grease those gears either. Fairly easy job after having to pull everything out a dozen times.

Источник

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки

Описание ошибки

Причина ошибки

0030

FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem.

Defective FAX control PWB.

0060

Engine PWB type error

Defective engine sub PCB.

0070

FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.

Defective FAX software
Defective FAX control PWB.

0100

Backup memory device error

Defective flash memory.

0120

MAC address data error
For data in which the MAC address is invalid.

Defective main PWB.
Defective flash memory.
Defective engine PWB.

0130

Backup memory read/write error (main PWB)

Defective flash memory.
Defective main PWB.

0140

Backup memory data error (main PWB)

Defective flash memory.
Defective main PWB.

0150

Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error.

Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM.

0160

Backup memory data error (engine PWB)

Defective flash memory.
Defective engine PWB.

0170

Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters.

Data damage of EEPROM.
Defective PWB.

0180

Machine number mismatch
Machine number of main and engine does not match.

Data damage of EEPROM.

0320

I/O CPU communication error
A communication error is detected 10 times in succession.

Defective PWB.

0630

DMA error DMA transmission of image data does not complete within the specified period of time.

Poor contact in the connector terminals. Defective main PWB.

0800

Image processing error
JAM05 is detected twice.

Defective main PWB.

0830

FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.

Defective FAX software.
Defective FAX control PWB.

0840

Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.

The battery is disconnected from the main PWB.
Defective main PWB.

0870

FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.

Improper installation FAX control PWB.
Defective FAX control PWB or main PWB.

0920

Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.

Defective FAX control PWB.

1010

Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively.

Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB.

1020

PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively.

Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB.

1030

PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively.

Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB.

1800

Paper feeder communication error
A communication error is detected 10 times in succession.

Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB.

1900

Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times.

Defective PF main PWB.
Device damage of EEPROM.

2000

Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized.

Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.

2010

Main motor drive error
The main motor is not stabilized within 2 s after driving starts.

Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB.

2101

Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2102

Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2111

Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated.

Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB.

2112

Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated.

Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB.

2300

Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2310

Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2550

Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2560

Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB.

2600

PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s.

Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.

2700

TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s.

Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB.

3100

ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table.

Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB.

3200

Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.

Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB.

3500

Communication error between scanner and ASIC
An error code is detected 3 times in succession.

Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB.

3600

Scanner sequence error

Defective main PWB or engine PWB.

4000

Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts.

Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.

4001

Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes.

Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB.

4002

Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes.

Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB.

4003

Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes.

Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB.

4004

Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes.

Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB.

4010

Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized.

Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB.

4011

Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB.

4012

Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB.

4013

Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB.

4014

Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated.

Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB.

4100

BD initialization error
BD is not detected within 1 s after polygon motor stabilized.

Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB.

4600

LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.

Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB.

4700

VIDEO ASIC device error

Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB.

4950

LSU CPU communication error
A communication error is detected 10 times in succession.

Defective connector cable or poor contact in the connector.
Defective PWB.

6000

Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less.

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.

6000
6020
6030
6050

Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature

Deformed connector pin.
Defective triac.

6020

Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms.

Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB.

6030

Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up.

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB

6050

Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second.

Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.

6120

Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s.

Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB.

6130

Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up.

Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB.

6150

Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s.

Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB.

6200

Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F.

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.

6220

Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.

6230

Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower.

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.

6250

Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating.

Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB.

6400

Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s.

Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB.

6410

Fuser unit type mismatch problem
Absence of the fuser unit is detected.

Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed.

6600

Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on.

Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB.

7101

Toner sensor K error

Defective Developer unit.
Defective PWB.

7102

Toner sensor C error

Defective Developer unit.
Defective PWB.

7103

Toner sensor M error

Defective Developer unit.
Defective PWB.

7104

Toner sensor Y error

Defective Developer unit.
Defective PWB.

7401

Developing unit K type mismatch problem
Absence of the developing unit K is detected.

Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB.

7402

Developing unit C type mismatch problem
Absence of the developing unit C is detected.

Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB.

7403

Developing unit M type mismatch problem
Absence of the developing unit M is detected.

Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB.

7404

Developing unit Y type mismatch problem
Absence of the developing unit Y is detected.

Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB.

7411

Drum unit K type mismatch problem
Absence of the drum unit K is detected.

Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB.

7412

Drum unit C type mismatch problem
Absence of the drum unit C is detected.

Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB.

7413

Drum unit M type mismatch problem
Absence of the drum unit M is detected.

Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB.

7414

Drum unit Y type mismatch problem
Absence of the drum unit Y is detected.

Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB.

7420

Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected.

Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB.

7601

ID sensor 1 (front) error

Defective ID sensor.
Defective PWB.

7602

ID sensor 2 (rear) error

Defective ID sensor.
Defective PWB.

7611

ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less.

Defective ID sensor.
Defective PWB.

7612

ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less.

Defective ID sensor.
Defective PWB.

7613

ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less.

Defective ID sensor.
Defective PWB.

7614

ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less.

Defective ID sensor.
Defective PWB.

7620

ID sensor timing error
Color registration correction was failed.

Defective ID sensor.
Defective PWB.

7800

Broken external thermistor wire
The thermistor output value is 0.3 V or less.

Defective connector cable or poor contact in the connector.
Defective temperature sensor.

7810

Short-circuited external thermistor wire
The thermistor output value is 3 V or more.

Defective connector cable or poor contact in the connector.
Defective temperature sensor.

7900

Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective drum unit.

7901

Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective drum unit.

7902

Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective drum unit.

7903

Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective drum unit.

7904

Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective drum unit.

7910

Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Defective connector cable or poor contact in the connector.
Defective developer unit.

7911

Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Poor contact in the connector terminals.
Defective developing PWB.

7912

Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Poor contact in the connector terminals.
Defective developing PWB.

7913

Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Poor contact in the connector terminals.
Defective developing PWB.

7914

Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.

Poor contact in the connector terminals.
Defective developing PWB.

8030

Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected.

Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB.

8040

Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on.

Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB.

8140

Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated.

Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB.

8210

Stapler problem (document finisher)
Jam 7012 or 7023 is indicated.

Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB.

8320

Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on.

Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB.

8330

Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on.

Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1.

8350

Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on.

Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB.

8360

Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on.

Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB.

8460

EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed.

Defective EEPROM or DF main PWB.

8800

Document finisher communication error
A communication error is detected 10 times in succession.

Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB.

8830

Bridge communication error (document finisher)
A communication error is detected 10 times in succession.

Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB.

8990

Document finisher communication error

Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB.

9000

Document processor communication error
A communication error is detected 10 times in succession.

Defective connector cable or poor contact in the connector.
Defective DP main PWB.

9060

DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.

Defective DP main PWB.
Device damage of EEPROM.

9500

BRU communication error

IPU PWB error

9510

BRU PWB error

IPU PWB error

9520

BRU PWB data error

IPU PWB error

F000

Main PWB — operation panel PWB communication error

Defective main PWB.
Defective operation panel PWB.

F010

Main PWB checksum error

Defective main PWB.

F040

Main PWB — print engine communication error

Defective main PWB.
Defective engine PWB.

F050

Print engine ROM checksum error

Defective engine PWB.

Индикатор ошибки на Kyocera TASKalfa 1800/2200Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

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Вызовите сервисный персонал.

В аппарате произошла ошибка

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Макс. к-во сканируемых страниц

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Мало тонера. (Зам., когда законч.)

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Внимание! Когда заканчивается тонер аппарат перестает печатать

Не оригинальный тонер

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Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером  TK-4105. .
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Произошло загрязнение сканера

Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.

Ошибка. Выключить

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Память переполнена

Невозможно продолжить выполнение задания из-за отсутствия свободной памяти

Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide

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Уст.другую кассету

Выбрано «Сдвиг»

Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации

Установите все оригиналы обратно и нажмите клавишу [Старт].

Возникает при печати двусторонних документов в режиме ручной двусторонней печати

Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]

Установлен неизвестный тонер. ПК

Региональная спецификация контейнера с тонером не соответствует спецификации аппарата

Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105

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  • Error Codes
  • Kyocera
  • FSC8520MFP
  • Code 4600
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
    Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
    Defective motor. Replace the LSU cleaning motor.
    Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.

  1. 06-11-2019

    #1

    miketw is offline


    Junior Member


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    Kyocera M5521CDW Error code: C4600

    Kyocera M5521CDW Error code: C4600

    Hello,

    I have a Kyocera Ecosys M5521CDW. Since 3 days it it has an Machine Failure, with Error code: C4600.
    The advise that was given to me was; ‘buy a new one, because it is not worth to repair it’. Well, the printer is only 2 years and 4 months old, so i hope you guys can help me a little bit futher.

    What I do know: The error code C4600 stands for LSU Cleaning motor error.

    Before I just buy a new one, is there anyone who can help me with this error code?

    Thanks! Mike


  2. 06-11-2019

    #2

    djs9164 is offline


    Trusted Tech

    50+ Posts


    Rep Power
    10

    Re: Kyocera M5521CDW Error code: C4600

    Remove the connector from the main board for the cleaner motor.

    Sent from my XT1635-01 using Tapatalk


  3. 06-11-2019

    #3

    miketw is offline


    Junior Member


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    0

    Re: Kyocera M5521CDW Error code: C4600

    Quote Originally Posted by djs9164
    View Post

    Remove the connector from the main board for the cleaner motor.

    Sent from my XT1635-01 using Tapatalk

    Thank you for your quick reply. Is it possible to give me an indication where it is located on the main board? See attaches picture.
    IMG_4027.jpg
    Thanks in advance!


  4. 06-11-2019

    #4

    djs9164 is offline


    Trusted Tech

    50+ Posts


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    10

    Re: Kyocera M5521CDW Error code: C4600

    Quote Originally Posted by miketw
    View Post

    Thank you for your quick reply. Is it possible to give me an indication where it is located on the main board? See attaches picture.
    IMG_4027.jpg
    Thanks in advance!

    Need to look at a manual tonight. Should be a small 2 pin connector.

    Sent from my XT1635-01 using Tapatalk


  5. 06-12-2019

    #5

    djs9164 is offline


    Trusted Tech

    50+ Posts


    Rep Power
    10

    Re: Kyocera M5521CDW Error code: C4600

    Quote Originally Posted by djs9164
    View Post

    Need to look at a manual tonight. Should be a small 2 pin connector.

    Sent from my XT1635-01 using Tapatalk

    This made me more than in non-tech can handle. The boy that controls it is called the container relay board it’s located on the right hand side of the machine it’s a long narrow board. The connector you need to disconnect is y c 13 it is a two pin connector. Good luck

    Sent from my XT1635-01 using Tapatalk


Code

4204

Laser output error (Yellow)

The pin photo signal (PDN) is not output

from PD PWB Y for one second while

laser is emitted.

4600

LSU cleaning motor error

When the LSU cleaning motor is driven,

the LSU cleaning motor over-current

detection signal is detected continu-

ously for 50 times (5 s) at 100 ms inter-

vals.

4700

VIDEO ASIC device error

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB Y and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB Y.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

Y.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between LSU

nuity within the connector harness. If none,

cleaning motor and

remedy or replace the harness.

engine PWB

(YC37), or

improper connec-

tor insertion.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem of the LSU

gears. Check for broken gears and replace if

cleaning motor.

any.

Defective LSU

Replace the LSU cleaning motor.

cleaning motor.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Faulty connection

Check the installation of the main PWB and

of the connector

engine PWB and reinstall them if necessary

between the main

(See page 1-5-28 and 1-5-29).

PWB and engine

PWB.

Defective main

Replace the main PWB (See page 1-5-28).

PWB.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-11

  • Catalog

  • Sign In

  • Contacts

  • Forum

  • Eng

  • Error Codes
  • Kyocera
  • FSC8520MFP
  • Code 4600
  • Code: 4600
  • Description: LSU cleaning motor error
    When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector. Defective drive transmission system. Defective motor. Defective PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity of the connector cable. If none, replace the cable. LSU cleaning motor and LSU connect PWB(YC11) LSU connect PWB and engine PWB(YC12)
    Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
    Defective motor. Replace the LSU cleaning motor.
    Defective PWB. Replace the engine PWB or LSU connect PWB check for correct operation.

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  1. 01-15-2022

    #1

    surecopy is offline


    Technician


    Rep Power
    11

    Kyocera 6635cidn error code 4600

    Hi I work on some Kyocera copiers but have not worked on this one I see it has to do with cleaning mode just trying to see if I could get an idea what to do or look for thanks in advance


  2. 01-15-2022

    #2

    Re: Kyocera 6635cidn error code 4600

    Yeah, it’s a failure of the laser slit glass cleaner to complete it’s cycle. It’s the same mechanism on Genesis, Mebius, & Mebius II. There are several reasons why this might occur:

    I had a customer that would become irritated when the MFP tried to do it’s automatic laser slit glass cleaning during a print job, displaying: «Cleaning the Laser Unit.» The customer explained: «All I do is pull the power cord, and it stops that.» (**genius**). Now the cleaner is not at home position, & goes into C4600. Usually you get a void line in the images too, because the cleaners block the laser slit glasses. It’s simple enough to remove the consumables and loosen the laser unit screws. Lift each of the laser units (two) and rotate the cleaner drive to home the cleaner to the left. Make sure that it turns smoothly. Re-tighten the laser unit screws and re-install the consumables.

    In dirty environments the cleaner can drag. Cleaning the worm drive and lubricating it with grease can help.

    If the motor turns slowly or just will not run, the engine relay PWB may have a failing drive circuit. Temporarily home the cleaners to the left, then disconnect J26 on the engine relay PWB. The cleaner will not stall … it won’t move at all. But it also won’t clean the laser slit glasses, so you’ll be out more often to clean the laser slit glasses manually. (towel & glass cleaner). For the automated cleanings to resume, you’ll have to replace the engine relay PWB.

    You can test the Laser Slit Glass Cleaner multiple times in the System Menu to see that it can complete several cycles.

    =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  3. 01-15-2022

    #3

    Re: Kyocera 6635cidn error code 4600

    It�s a bit late once this error has started, but Kyocera have filters you can fit on the intake fans to prevent dust entering the laser scanner area.
    It�s a bit of a job removing the lasers and the cleaning mechanism for replacement of a thorough clean. Good luck.


  4. 01-17-2022

    #4

    Re: Kyocera 6635cidn error code 4600

    Usually theres problem with the pads not getting on slit glass.

    Here is a video for mod that helped me with same problem — Laser Modification.mp4 — Google Drive


  5. 01-17-2022

    #5

    Re: Kyocera 6635cidn error code 4600

    We’ve tried the modifications and were never successful. We just remove the augers and clean them whenever the customer gets streaks.


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Ошибка 4600 Мфу Kyocera Fsc-8525, 8520

Дядя Саша Говорит И Показывает
HD

01:09:40

Ошибка 4600 Мфу Kyocera Fsc-8525, 8520

Дядя Саша Говорит И Показывает


Дата публикации:

19.03.2021 13:15


Продолжительность:

01:09:40

Ссылка:

https://thewikihow.com/video_E62Kr7oTAIk


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Источник:

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Ошибка 4600 Мфу Kyocera Fsc-8525, 8520, Дядя Саша Говорит И Показывает

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Здесь вся необходимая информация для ремонта и обслуживания принтеров, копиров, факсов и прочей офисной техники.

Коды ошибок, каталоги запчастей, поиск и устранение неисправностей, сервисные меню, настройки, коды сброса, совместимость аппаратов, взаимозаменяемость запчастей, принципиальные электрические схемы.

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Найдите партс номер нужной Вам детали в иллюстрированном Партс Каталоге. По партс номеру детали можно проверить в каких еще аппаратах она используется.

Создавайте свои списки запчастей для заказа у Ваших поставщиков. Вы можете распечатать свой список или экспортировать в Excel для дальнейшей работы с ним.

Мы не продаем эти запчасти!
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Сохраните списки деталей на сервере для последующего использования. Добавьте свои заголовки и комментарии. Используйте сохраненные списки деталей в качестве шаблонов для создания новых списков. Измените содержимое старого списка и сохраните его как новый. Вы можете добавлять, удалять элементы списка, изменять заголовки, комментарии и количество запасных частей.

حل مشكلة كود الخطأ Call Service 4600 لطابعات وماكينات تصوير كيوسيرا

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Источник: printcopy.info

Kyocera TASKalfa 180 — сброс ошибок печки

Если вы столкнулись с одной из вышеперечисленной ошибкой, то сбросьте ее при помощи Режима обслуживания, используя сервисный код 163.
1. Войдите в Режим обслуживания (для этого нажмите кнопки «10871087»).
2. Введите код 163 (сброс ошибок печки).
3. Нажмите кнопку Start.

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Ошибка 4600 МФУ Kyocera FSC-8525/8520

Любое копирование материалов допустимо только при сохранении активной ссылки на источник.

Источник: djasper.ru

Ошибка 4600 МФУ Kyocera FSC-8525/8520

нужнен ремонт платы форматера hp lj428 крутится на инициализации, и ремонт форматера hp lj 107w не запускается ? делаете?

Вадим Палагин

1 месяц назад

Спасибо за видео, завтра впервые столкнусь с этим аппаратом. Мажет по бокам разными цветами, думаю дело в блоке очистки.

Nick Orlov

9 месяцев назад

Спасибо за видео. Получилось убрать ошибку 4600.

Андрей Разаев

1 год назад

Спасибо за видео. Подскажите , у вас есть инструкция как снять на этом аппарате блок лазеров

Максим Ермоленко

1 год назад

Добрый день. Подскажите у Вас есть инструкция или ведео по заправке картриджей ТК-855?

Sandokan

1 год назад

Спасибо за подробное видео! Блок трансфера и шнек несколько раз уже чинили суперклеем с содой. Капаешь, посыпаешь, капаешь, посыпаешь. Получается монолит, который потом формуется надфилем под шестерню.

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Причина: RAM-диск заполнен или не включен, либо SSD или карта SD заполнены, не включены или не вставлены надлежащим образом.

Действие: Включите или увеличьте RAM-диск. Или установите SSD или карту SD правильно и отключите RAM-диск, либо увеличьте емкость SSD или карты SD.

В итоге на самом собрании у меня не получилось быстро решить проблему, а вот после собрания пришлось повозиться и вот как эта бяка лечиться (но к сожалению такую операцию нужно проделывать на каждой станции)

kyocera настройка принтера

    для начала зайдем в свойство принтера
  • В открывшемся окне переходим на вкладку «Параметры устройств» в окне «Дополнительные устройства» убираем все галочки и нажимаем на кнопку PDLkyocera-nety-pamyati2
  • в этом окне ставим галочку «Режим совместимости GDI» и нажимаем ОКkyocera свойство принтера
  • Вот и все. И после таких манипуляций принтер заработал. Очень конечно меня огорчил этот косяк на принтере Киосера, потому как обычная и стандартная задача для принтера вылилась в ковыряниях в драйверах и настройках. Очень надеюсь, что данную ситуацию исправят разработчики и также надеюсь, что в процессе эксплуатации таких курьезов не будет с аппаратом! Фирма то вроде серьезная, а подход не очень.

    Источник: nibbl.ru

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