An error code is received when trying to download software to the microSD card on Nintendo Switch.
It is possible that the microSD card worked on the console before, but now an error code is displayed.
Additional Information:
If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.
What to Do:
-
Power off the console and remove the microSD card.
-
Verify that the microSD card is compatible with Nintendo Switch.
-
If the microSD card is not supported, replacing it with a supported type may resolve the problem.
The following types of microSD cards are supported on Nintendo Switch:
-
microSD (up to 2 GB)
-
microSDHC (4 GB — 32 GB)
-
microSDXC (64 GB and above)
In order to use a microSDXC card on the Nintendo Switch console, a system update is required.
In order to improve your gameplay experience, using a microSD card with a higher transfer speed is recommended.
High-speed microSD card guidelines:
-
UHS-I (Ultra High Speed Phase I) compatible
-
Transfer speed 60 — 95 MB/sec (the higher the transfer speed, the better gameplay experience on Nintendo Switch)
-
-
Reinsert the microSD card and perform a system update.
-
The system menu version may not necessarily change after this update.
-
-
If the microSD card cannot be read on Nintendo Switch, try the following:
-
Format the microSD card.
-
Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
-
If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
-
-
Use a different microSD card.
-
Remove the microSD card and download directly to the system memory.
-
Situation Not Resolved:
If the error persists with multiple microSD cards, then the Nintendo Switch console will need to be repaired.
-
For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console.
If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.
If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.
Bug Report
[ If any section does not apply, replace its contents with «N/A». ]
[ Lines between [ ] (square brackets) should be removed before posting. ]
[ * ]
[ Note: If the bug or crash you encountered is related to; ]
[ — software used to make «backups», ]
[ — software explicitly distributed for piracy, etc ]
[ then contributors will not provide support for your issue and your issue will be closed. ]
What’s the issue you encountered?
error 2016-0247
unable to access microsd card
[ Describe the issue in detail and what you were doing beforehand. ]
switch lite running ams 1.2.6 trimmed emummc 13,2,1, ofw 13.2, working fine (authentic sandisk class a1 512gb)
new sdcard,
created new emummc on a new sdcard (trimmed),
updated to [Atmosphère 1.3.0 (pre-release)]
installed 14.0 with daybreak fat32+xfat
when the console boots up it says error 2016-0247
guaranteed authentic microsd card ( and i get sandisk from official distributor )
[ Did you make any changes related to Atmosphère itself? ]
just updated it, exos for prodinfo and hosts on emummc for ninty servers
[ If so, make sure to include details relating to what exactly you changed. ]
How can the issue be reproduced?
[ * ]
[ Include a detailed step by step process for recreating your issue. ]
Crash Report
[ Crash reports can be found under /atmosphere/crash_reports. ]
[ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]
[ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]
System Firmware Version
X.X.X
[ Replace X’s with system firmware version at time of crash. ]
[ You can find your firmware version in the Settings -> System, under «System Update». ]
[ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]
Environment?
-
What bootloader (fusèe, hekate, etc) was Atmosphère launched by:
-
Official release or unofficial build:
- [ Official release version x.x.x (or) unofficial build ]
- [ If using an unofficial build, include details on where/how you acquired the build. ]
- [ Ex: Self-compilation ]
- [ Ex: Kosmos’ distribution of Atmosphère ]
hekate launches fusee bin
payload=bootloader/payloads/fusee.bin
-
Do you have additional kips or sysmodules you’re loading:
-
Homebrew software installed: [ * ]
-
EmuMMC or SysNAND:
- [ If using an EmuMMC, include whether it’s partition-based or file-based. ]
parition based
- [ If using an EmuMMC, include whether it’s partition-based or file-based. ]
Additional context?
- Additional info about your environment:
- [ Any other information relevant to your issue. ]
Hi everybody, I’m at a loss here. I know there are a handful of posts with this topic, but I have yet to encounter a solution for this one specifically. I just purchased a new microSD card to upgrade my current 64 GB Sandisk Ultra. I purchased a 128GB Sandisk Ultra Plus for a great price from Best Buy, and followed the steps on the Nintendo support website.
Upon putting my new SD card into the Switch I received Error Code 2016-0247: «The MicroSD card cannot be read by the system.» Please reinsert the MicroSD card. If problem persists, please Format the microSD card.» So, of course, powered off, reinserted the card, and powered back on to the same error code. So, I initialized the card on the Switch, booted down, and rebooted. The card was then recognized, but of course my personal data was not on it. I then did the same process of copying my Nintendo folder from my computer to the MicroSD, popped the MicroSD back in and got the same error. My 64 GB card works just fine, but when transferring the «Nintendo» folder to the fresh, Nintendo Switch formatted MicroSD card I continue to get this error. Is this type of card incompatible? On the Nintendo Support Page it lists that my card is compatible (SDXC UHS-1).
Any thoughts, solutions, or should I just return it?
Nintendo is a video game console that was released on September 23, 1889. It was developed by Nintendo Co., Ltd. The game system can be used to play video games on your computer or on your television. The game system features different gameplays, and it features different characters that you can choose from.
There are many games that are compatible with the Nintendo game system. Some of these games include Super Mario Brothers, Pokemon, The Legend of Zelda, Super Smash Bros, and Splatoon.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Switch error ‘2016-0247’. Do you need help straight away? Visit our support page.
Error information
What causes the 2016-0247 error?
The Nintendo documentation indicates that error code ‘2016-0247’ is caused by the following problem: «An error code while downloading software or updating a game has occurred The MicroSD is likely at fault».
Do you think there is another cause for this error? Let others know in the comments.
How to solve Nintendo Switch error 2016-0247
We’ve created a list of solutions which you can follow if you want to solve this Switch problem yourself. Do you need more help? Visit our support page if you need professional support with Switch right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Switch error ‘2016-0247’. Do you need help straight away? Visit our support page.
Error information
What causes the 2016-0247 error?
The Nintendo documentation indicates that error code ‘2016-0247’ is caused by the following problem: «An error code while downloading software or updating a game has occurred The MicroSD is likely at fault».
Do you think there is another cause for this error? Let others know in the comments.
How to solve Nintendo Switch error 2016-0247
We’ve created a list of solutions which you can follow if you want to solve this Switch problem yourself. Do you need more help? Visit our support page if you need professional support with Switch right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
You might encounter an error while playing a game on your Nintendo game system. This error can occur during the game and it can prevent you from playing the game properly. It is very annoying and frustrating to experience this error while playing a video game. This error can be caused by a common computer problem or it can be caused by an issue with your Nintendo console or your Nintendo account.
One of the most common errors that you might encounter while playing a game on your Nintendo game system is the Nintendo 2016-0247 Error. This error occurs when you try to access your Nintendo account or when you try to play a game on your Nintendo game system. This error can be annoying and frustrating because you cannot access the game properly.
The problem can be caused by an issue with your device or it can be caused by an issue with your internet connection. It is possible that another application is interfering with the proper functioning of your Nintendo game system. To fix this error, you need to try these solutions one by one until you find the solution that works for you.
The Nintendo 2016-0247 error usually happens when the users try to download software to the microSD card on Nintendo. It is possible that the microSD card worked on the console before, but now an error code is displayed. This error occurs on Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch — OLED Model.
You need to turn off your console by pressing the and holding the Power button. Then, select power options > turn off. After that, you need to remove your microSD card from your console. Gently push down on the top of the microSD card until you hear a click, then slide it out of the microSD card slot. Then, you can reinsert the microSD card and perform the system update. To perform a system update, you need to select System Settings > System > System Update > If an update is available, the download process will begin automatically.
However, if the microSD still can not be read, you can try to format your microSD card. You can do it by clicking System Settings > System > Formatting Options > Format microSD card > Continue > Format. You should note that when you format it, all of your data cannot be recovered.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
Need more help?
Do you need more help?
Tech experts are ready to answer your questions.
Ask a question
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Bug Report
[ If any section does not apply, replace its contents with «N/A». ]
[ Lines between [ ] (square brackets) should be removed before posting. ]
[ * ]
[ Note: If the bug or crash you encountered is related to; ]
[ — software used to make «backups», ]
[ — software explicitly distributed for piracy, etc ]
[ then contributors will not provide support for your issue and your issue will be closed. ]
What’s the issue you encountered?
error 2016-0247
unable to access microsd card
[ Describe the issue in detail and what you were doing beforehand. ]
switch lite running ams 1.2.6 trimmed emummc 13,2,1, ofw 13.2, working fine (authentic sandisk class a1 512gb)
new sdcard,
created new emummc on a new sdcard (trimmed),
updated to [Atmosphère 1.3.0 (pre-release)]
installed 14.0 with daybreak fat32+xfat
when the console boots up it says error 2016-0247
guaranteed authentic microsd card ( and i get sandisk from official distributor )
[ Did you make any changes related to Atmosphère itself? ]
just updated it, exos for prodinfo and hosts on emummc for ninty servers
[ If so, make sure to include details relating to what exactly you changed. ]
How can the issue be reproduced?
[ * ]
[ Include a detailed step by step process for recreating your issue. ]
Crash Report
[ Crash reports can be found under /atmosphere/crash_reports. ]
[ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]
[ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]
System Firmware Version
X.X.X
[ Replace X’s with system firmware version at time of crash. ]
[ You can find your firmware version in the Settings -> System, under «System Update». ]
[ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]
Environment?
-
What bootloader (fusèe, hekate, etc) was Atmosphère launched by:
-
Official release or unofficial build:
- [ Official release version x.x.x (or) unofficial build ]
- [ If using an unofficial build, include details on where/how you acquired the build. ]
- [ Ex: Self-compilation ]
- [ Ex: Kosmos’ distribution of Atmosphère ]
hekate launches fusee bin
payload=bootloader/payloads/fusee.bin
-
Do you have additional kips or sysmodules you’re loading:
-
Homebrew software installed: [ * ]
-
EmuMMC or SysNAND:
- [ If using an EmuMMC, include whether it’s partition-based or file-based. ]
parition based
- [ If using an EmuMMC, include whether it’s partition-based or file-based. ]
Additional context?
- Additional info about your environment:
- [ Any other information relevant to your issue. ]
An error code is received when trying to download software to the microSD card on Nintendo Switch.
It is possible that the microSD card worked on the console before, but now an error code is displayed.
Additional Information:
If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.
What to Do:
-
Power off the console and remove the microSD card.
-
Verify that the microSD card is compatible with Nintendo Switch.
-
If the microSD card is not supported, replacing it with a supported type may resolve the problem.
The following types of microSD cards are supported on Nintendo Switch:
-
microSD (up to 2 GB)
-
microSDHC (4 GB — 32 GB)
-
microSDXC (64 GB and above)
In order to use a microSDXC card on the Nintendo Switch console, a system update is required.
In order to improve your gameplay experience, using a microSD card with a higher transfer speed is recommended.
High-speed microSD card guidelines:
-
UHS-I (Ultra High Speed Phase I) compatible
-
Transfer speed 60 — 95 MB/sec (the higher the transfer speed, the better gameplay experience on Nintendo Switch)
-
-
Reinsert the microSD card and perform a system update.
-
The system menu version may not necessarily change after this update.
-
-
If the microSD card cannot be read on Nintendo Switch, try the following:
-
Format the microSD card.
-
Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
-
If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.
-
-
Use a different microSD card.
-
Remove the microSD card and download directly to the system memory.
-
Situation Not Resolved:
If the error persists with multiple microSD cards, then the Nintendo Switch console will need to be repaired.
-
For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console.
If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.
If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.
Hi everybody, I’m at a loss here. I know there are a handful of posts with this topic, but I have yet to encounter a solution for this one specifically. I just purchased a new microSD card to upgrade my current 64 GB Sandisk Ultra. I purchased a 128GB Sandisk Ultra Plus for a great price from Best Buy, and followed the steps on the Nintendo support website.
Upon putting my new SD card into the Switch I received Error Code 2016-0247: «The MicroSD card cannot be read by the system.» Please reinsert the MicroSD card. If problem persists, please Format the microSD card.» So, of course, powered off, reinserted the card, and powered back on to the same error code. So, I initialized the card on the Switch, booted down, and rebooted. The card was then recognized, but of course my personal data was not on it. I then did the same process of copying my Nintendo folder from my computer to the MicroSD, popped the MicroSD back in and got the same error. My 64 GB card works just fine, but when transferring the «Nintendo» folder to the fresh, Nintendo Switch formatted MicroSD card I continue to get this error. Is this type of card incompatible? On the Nintendo Support Page it lists that my card is compatible (SDXC UHS-1).
Any thoughts, solutions, or should I just return it?
Nintendo is a video game console that was released on September 23, 1889. It was developed by Nintendo Co., Ltd. The game system can be used to play video games on your computer or on your television. The game system features different gameplays, and it features different characters that you can choose from.
There are many games that are compatible with the Nintendo game system. Some of these games include Super Mario Brothers, Pokemon, The Legend of Zelda, Super Smash Bros, and Splatoon.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Switch error ‘2016-0247’. Do you need help straight away? Visit our support page.
Error information
What causes the 2016-0247 error?
The Nintendo documentation indicates that error code ‘2016-0247’ is caused by the following problem: «An error code while downloading software or updating a game has occurred The MicroSD is likely at fault».
Do you think there is another cause for this error? Let others know in the comments.
How to solve Nintendo Switch error 2016-0247
We’ve created a list of solutions which you can follow if you want to solve this Switch problem yourself. Do you need more help? Visit our support page if you need professional support with Switch right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Switch error ‘2016-0247’. Do you need help straight away? Visit our support page.
Error information
What causes the 2016-0247 error?
The Nintendo documentation indicates that error code ‘2016-0247’ is caused by the following problem: «An error code while downloading software or updating a game has occurred The MicroSD is likely at fault».
Do you think there is another cause for this error? Let others know in the comments.
How to solve Nintendo Switch error 2016-0247
We’ve created a list of solutions which you can follow if you want to solve this Switch problem yourself. Do you need more help? Visit our support page if you need professional support with Switch right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
You might encounter an error while playing a game on your Nintendo game system. This error can occur during the game and it can prevent you from playing the game properly. It is very annoying and frustrating to experience this error while playing a video game. This error can be caused by a common computer problem or it can be caused by an issue with your Nintendo console or your Nintendo account.
One of the most common errors that you might encounter while playing a game on your Nintendo game system is the Nintendo 2016-0247 Error. This error occurs when you try to access your Nintendo account or when you try to play a game on your Nintendo game system. This error can be annoying and frustrating because you cannot access the game properly.
The problem can be caused by an issue with your device or it can be caused by an issue with your internet connection. It is possible that another application is interfering with the proper functioning of your Nintendo game system. To fix this error, you need to try these solutions one by one until you find the solution that works for you.
The Nintendo 2016-0247 error usually happens when the users try to download software to the microSD card on Nintendo. It is possible that the microSD card worked on the console before, but now an error code is displayed. This error occurs on Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch — OLED Model.
You need to turn off your console by pressing the and holding the Power button. Then, select power options > turn off. After that, you need to remove your microSD card from your console. Gently push down on the top of the microSD card until you hear a click, then slide it out of the microSD card slot. Then, you can reinsert the microSD card and perform the system update. To perform a system update, you need to select System Settings > System > System Update > If an update is available, the download process will begin automatically.
However, if the microSD still can not be read, you can try to format your microSD card. You can do it by clicking System Settings > System > Formatting Options > Format microSD card > Continue > Format. You should note that when you format it, all of your data cannot be recovered.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
Need more help?
Do you need more help?
Tech experts are ready to answer your questions.
Ask a question
Hi everybody, I’m at a loss here. I know there are a handful of posts with this topic, but I have yet to encounter a solution for this one specifically. I just purchased a new microSD card to upgrade my current 64 GB Sandisk Ultra. I purchased a 128GB Sandisk Ultra Plus for a great price from Best Buy, and followed the steps on the Nintendo support website.
Upon putting my new SD card into the Switch I received Error Code 2016-0247: «The MicroSD card cannot be read by the system.» Please reinsert the MicroSD card. If problem persists, please Format the microSD card.» So, of course, powered off, reinserted the card, and powered back on to the same error code. So, I initialized the card on the Switch, booted down, and rebooted. The card was then recognized, but of course my personal data was not on it. I then did the same process of copying my Nintendo folder from my computer to the MicroSD, popped the MicroSD back in and got the same error. My 64 GB card works just fine, but when transferring the «Nintendo» folder to the fresh, Nintendo Switch formatted MicroSD card I continue to get this error. Is this type of card incompatible? On the Nintendo Support Page it lists that my card is compatible (SDXC UHS-1).
Any thoughts, solutions, or should I just return it?
submitted by /u/Neoncloudff
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Thread starterCyKoDeLiC
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Start dateJul 11, 2018
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#1
No it gives me an error code 2016-0247, unable to access microSD card. SX OS still detects it with my backup files and everything, but not the switch itself. I even formatted it in my switch, it still gives me that error message. I dunno what to do here.
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#2
Hey there, I changed my SD card to a bigger one on my switch. I copied everything from the old one to my computer and put it back onto the new one.No it gives me an error code 2016-0247, unable to access microSD card. SX OS still detects it with my backup files and everything, but not the switch itself. I even formatted it in my switch, it still gives me that error message. I dunno what to do here.
Did you already read Nintendo’s support page on this and go through ALL steps?
https://en-americas-support.nintendo.com/app/answers/detail/a_id/22720/~/error-code:-2016-0247
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#4
Reformatted your new sd card? Are you using exFat? If so, just leave the default allocation size when formatting
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#5
Reformatted your new sd card? Are you using exFat? If so, just leave the default allocation size when formatting
Yes I did. I tried to start it only with boot.dat and my licence file. No problem. Only if I put the stuff from the old SD card back onto the new one, it gives me that error. Well gotta start fresh than.
But maybe it is fine, if it does not detect it? Would be good, if Nintendo cannot see, what I do. I mean SX OS works fine.
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#7
Try coping everything except Nintendo folder
Yeah try this, the switch should make its own folder once it boots up
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#9
Just had this issue. Removing the Nintendo folder fixes it.
what happens if you remove the Nintendo folder??
I am having a similar problem.
im trying to copy all my stuff to a 256 gb micro sd from a 128 gb and everything including my emunand (which i have set up where it copied the files onto my sd card for easier moving) copies over EXCEPT the Nintendo folder, Windows tells me that some files are corrupt but it cant be because the original 128 gb works fine in my switch still with nothing wrong.
Feb 15, 2019
Similar threads
- No one is chatting at the moment.
Игровая консоль Nintendo Switch в продаже уже больше 5 лет (с 2017-го) и, очевидно, пользуется стабильной популярностью.
Девайс как минимум очень удобный — играть на Switch-е можно и дома (на большом экране), и в мобильном режиме вообще где угодно.
Но всякие сбои, баги, ошибки и прочие неприятности у Switch-а, как известно, тоже случаются. О чем мы повествуем регулярно и, есть такое подозрение, повествовать будем еще не раз.
И в продолжение темы — вот наш большой справочник по кодам ошибок Nintendo Switch, в котором мы постарались собрать все самые распространенные из них. С кратким описанием по каждой из проблем и, разумеется, с предложениями относительно того, что и как в каждом отдельном случае надо делать.
Пост этот мы наверняка будем дополнять (по мере сил и возможностей), но пока получается примерно следующее. Итак, по порядку:
#1 — Проблемы с аппаратной частью консоли
| Код | Описание проблемы | Что делать |
| 2153-0321 | Сбой системы воспроизведения аудио | • пробуем просто включить/выключить опцию «Отключать звук при отсоединенных наушниках«; • если это не помогает, то везем Switch в сервис-центр (СЦ). |
| 2168-0002 | Повреждение консоли или пиратский контент | • проверяем и удаляем любой нелегальный контент, и перезагружаем Switch; • проверяем и устанавливаем последнюю версию прошивки; • если ничего не помогает, везем Switch в СЦ. |
| 2115-0096 | Switch не принимает фигурку Amiibo | • проверяем и устанавливаем последнюю версию прошивки; • проверяем правый джойкон; • выполняем сброс данных Amiibo — [ИНСТРУКЦИЯ] |
| 2153-1540 | Switch не работает | • перезагружаем Switch; • проверяем и устанавливаем последнюю версию прошивки; • если ничего не помогает, везем Switch в СЦ. |
| 2139-0006 | Switch сбоит или не работает | Звоним в СЦ. |
Не пропустите: ОШИБКА 2002-3537 У SWITCH: ЧТО НАДО СДЕЛАТЬ
#2 — Общие проблемы Switch
| Код | Описание проблемы | Что делать |
| 2162-0002 | Switch вылетает | • перезагружаем Switch; • заряжаем джойконы; • проверяем и устанавливаем последнюю версию прошивки; • если ничего не помогает, везем Switch в СЦ. |
| 2813-6838 / 2813-6561 | Код карты eShop не срабатывает | • проверяем и вводим код еще раз (код также должен соответствовать региону); • пишем запрос в службу поддержки. |
| 2801-7199 | Не получается выгрузить контент в Facebook | • проверяем подключение консоли и перезаходим в аккаунт Facebook; • проверяем разрешения на загрузку файлов в настройках аккаунта Facebook; • пробуем выложить контент через некоторое время. |
| 2124-4009 | Не получается зайти на сайт (проблема с подключением к сервису) | • перезагружаем Switch; • проверяем подключение консоли и статус серверов сервиса; • пробуем зайти на сайт через некоторое время. |
| 2124-4517 /2181-4017 | Не получается зайти на сайт (проблема с подключением к сервису) | Пробуем зайти на сайт через некоторое время. |
| 2124-3080 | Не получается зайти в сетевую игру (не работает мультиплеер) | • вероятнее всего сетевая версия игры не доступна в вашем регионе. |
| 2124-4007 | Доступ к онлайн-сервисам заблокирован Nintendo (БАН!) | • пишем запрос в службу поддержки Nintendo [ПОДРОБНЕЕ] |
| 2813-0055 | Switch не принимаем код, поскольку ПО еще не вышло официально | Ждем релиз |
| 2813-1470 | Кредитная карта отклонена | Удаляем карты и затем регистрируем её в eShop заново |
| 2813-0040 | Этот код уже погашен (был введен ранее) | Проверяем код |
| 2005-0005 / 2005-0004 | Проблема сервиса Nintendo | • выключаем Switch полностью (ничего удалять пока не нужно); • включаем Switch, проверяем и обновляем прошивку (если доступна свежая версия); • удаляем любые свежеустановленные дополнения и весь пиратский контент; • пробуем другую (новую) карту MicroSD или форматируем имеющуюся. |
| 2124-0291 | Не получается перенести учетную запись на другой Switch | • проверяем, чтобы учетная запись не была привязана к другой (еще одной консоли); • отвязываем учетку и выполняем перенос еще раз. |
Не пропустите: ОШИБКА 2123-1502 У SWITCH-А ПОСЛЕ ОБНОВЫ: ЧТО МОЖНО СДЕЛАТЬ САМОМУ
#3 — Проблемы с ПО Switch
| Код | Описание проблемы | Что делать |
| 2164-0020 / 2122-0082 | Игра не запускается или вылетает | • меню HOME > выбираем проблемную игру > открываем настройки игры (кнопкой +/-) > Управление данными > Удалить программу; • перезагружаем Switch; • устанавливаем игру заново. |
| 2162-0101 | Игра не запускается | Проверяем версию и обновляем игру |
| 2306-0819 | Онлайн-игры не запускаются | • перезагружаем Switch;• проверяем подключение; • проверяем и обновляем прошивку консоли. |
| 2021-0003 / 2000-0000 / 2101-0002 /2107-0427 | Устаревшее ПО | Проверяем и обновляем |
| 2124-3000 / 2137-1508 | Switch не подключается к онлайн-сервисам из-за устаревшей версии прошивки | Обновляем прошивку консоли |
| 2813-0071 | Switch не подключается к eShop. | Проверяем подключение, перезагружаем консоль и подключаемся по-новой. |
| 2142-1099 / 2155-0400 | Приложение «Родительский контроль» не может подключиться к Интернету | Обновляем прошивку консоли |
Не пропустите: ЕСЛИ MORTAL KOMBAT 11 НА SWITCH ВЫЛЕТАЕТ: ЧТО ДЕЛАТЬ? [АРХИВЪ]
#4 — Проблемы с подключением Switch
| Код | Описание проблемы | Что делать |
| 2110-1100 | Switch не определяет сеть Wi-Fi | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем корректность пароля; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново; • звоним в СЦ. |
| 2811-7001 | Ошибка онлайн-сервиса (eShop) | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем статус серверов Nintendo. |
| 2110-2004 | Switch не определяет сеть Wi-Fi | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем корректность пароля; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново; • проверяем и обновляем прошивку маршрутизатора; • звоним в СЦ. |
| 2110-2091 | Сетевой адаптер обнаружен, но Switch не подключается к роутеру | • проверяем качество подключения кабеля Ethernet; • перезагружаем маршрутизатор; • подключаем кабель к другому порту маршрутизатора; • пробуем другой кабель. |
| 2110-2201 / 2110-2214 | Неправильный пароль | • проверяем корректность пароля; • проверяем подключение, перезагружаем консоль и маршрутизатор. |
| 2110-1100 | Switch не видит сеть Wi-Fi (или не настроен USB LAN) | • проверяем подключение, перезагружаем консоль и маршрутизатор; • настраиваем новое беспроводное подключение — [ИНСТРУКЦИЯ]; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново; |
| 2110-2091 | Switch не подключается к Сети через кабель | • проверяем связь (подключение к Интернету); • перезагружаем маршрутизатор; • проверяем настройки DNS. |
| 2110-2003 | Switch не видит сетевой адаптер | • проверяем связь (подключение к Интернету); • проверяем качество подключения кабеля Ethernet; • перезагружаем маршрутизатор; • подключаем кабель к другому порту маршрутизатора; • пробуем другой кабель. |
| 2110-2004 / 2110-2220 / 2110-2201 / 2110-2214 | Не получается подключиться к определенной сети Wi-Fi | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем корректность пароля; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново; • проверяем настройки сети. |
| 2110-3127 | Не получается подключиться к определенной сети (Wi-Fi или проводной) | Проверяем настройки DNS |
| 2110-3400 | Не получается подключиться к определенной сети (Wi-Fi или проводной) | Требуется проверка подлинности через браузер (например, согласие с условиями обслуживания или ввод имени пользователя и пароля) |
| 2122-2403 / 2211-0524 | Switch не подключается к интернету | • проверяем подключение, перезагружаем консоль и маршрутизатор; • обновляем прошивку консоли; • перезагружаем Switch. |
| 2811-1006 | Switch не подключается к учетной записи Nintendo | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем корректность пароля; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново. |
| 2811-5001 / 2811-1028 | Switch не подключается к eShop или другим сервисам | см. выше |
| 2155-8006 | Switch не подключается к учетной записи Nintendo (из-за некорректных настроек DNS) | см. выше |
| 2618-0513 | Сбой подбора игроков в игре | • пробуем еще раз; • проверяем связь; • перезагружаем консоль и маршрутизатор; • проверяем статус серверов игры и Nintendo; • пишем запрос в службу поддержки. |
| 2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516 | Сбой подключения в игре | • проверяем связь; • перезагружаем консоль и маршрутизатор; • проверяем статус серверов игры и Nintendo; • проверяем настройки DNS; • перезаходим в игру через некоторое время. |
| 2160-0202 | Сбой подключения | • проверяем подключение, перезагружаем консоль и маршрутизатор; • проверяем корректность пароля; • переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново; • подключаемся к другой сети Wi-Fi |
| 2155-8006 | Switch не подключается к учетной записи Nintendo (из-за некорректных настроек DNS) | см. выше |
| 2124-8006 / 2137-8006 | Не удается завершить загрузку | см. выше |
| 2810-1224 | Не получается залогиниться | см. выше |
| 2137-0240 | Не удается завершить загрузку | см. выше |
| 2124-8028 | Не получается залогиниться | см. выше |
| 2124-8006-2124-8007 | Сбой подключения | см. выше |
| 2160-8006-2160-8007 | Не удается завершить тес сети | см. выше |
| 2618-0203 | Switch не подключается к учетной записи Nintendo | см. выше |
| 2142-0507 | Приложение «Родительский контроль» не может подключиться к Интернету | см. выше |
Не пропустите: ОШИБКА 2137-8056 В SWITCH: ЧТО ОЗНАЧАЕТ И КАК УСТРАНИТЬ [АРХИВЪ]
#5 — Проблемы на стороне сервера
| Код | Описание | Что делать |
| 2813-0002 | Не получается зайти в eShop — сбой сервиса | Заходим через время |
| 2618-0542 | Не получается зайти в сетевую игру — слишком много игроков | Заходим через время |
| 2613-1400 | Оплата картой не проходит — сбой сервиса | Ждем и потом пробуем еще раз |
| 2306-0811 | Switch не подключается к онлайн-сервису — сбой на стороне сервера | Заходим через время |
| 2801-7002 | Не получается загрузить контент в Twitter — сбой на стороне сервера | Заходим через время |
| 2124-5119 / 2124-5249 | Сбой на стороне серверов Nintendo | Заходим через время |
| 902-5998 | Сервер Nintendo eShop остановлен на ТО | Заходим через время |
| 2810-1500 | Не получается зайти в Facebook | • перезагружаем консоль • перезаходим позже |
| 2124-5002 / 2124-5200 | Не получается зайти в учетную запись Nintendo | Заходим позже |
| 2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712 | Сбой на стороне сервера Nintendo eShop | перезагружаем магазин и/или заходим позже |
| 2811-7503, 2811-7504 | Сбой на стороне сервера Nintendo eShop | Заходим позже |
| 2816-0700 / 2817-0700 | Сбой на стороне сервера | Заходим позже |
Не пропустите: КОГДА ДОК-СТАНЦИЯ SWITCH МИГАЕТ ЗЕЛЕНЫМ И НЕ РАБОТАЕТ: ЧТО ДЕЛАТЬ?
#6 — Проблемы с картой памяти MicroSD
| Код | Описание | Что делать |
| 2002-2049-2002-2064 2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641 | Ошибка карты памяти на этапе загрузки или обновления игры | • вынимаем карту из слота и затем вставляем снова ставим её на место; • перезагружаем Switch, проверяем версию прошивки и обновляем (если доступна свежая); • выполняем проверку файлов игры — [ИНСТРУКЦИЯ] • форматируем карту (НО учитываем, что при этом все данные с карты будут стёрты без возможности восстановления!); • берем другую/новую MicroSD или ставим игру в память Switch. |
| 2002-2001 /2016-0390 / 2205-0123 | Нет доступа к карте памяти microSD | см. выше |
| 2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683 | Не получается скачать игру или прогу из eShop — сбой карты памяти | см. выше |
| 2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445 | Ошибка карты памяти в игре и/или после включения Switch | см. выше |
| 2002-1002 / 2002-2629-2002-2669 | Игра не загружается или не запускается — сбой карты памяти | см. выше |
| 2002-2085 | Switch не распознает карту памяти microSD | см. выше |
| 2005-0003 | Игра не загружается или не запускается — сбой карты памяти | см. выше |
Не пропустите: ЕСЛИ ЛАГАЕТ ЗВУК У SWITCH ПОСЛЕ ПОДКЛЮЧЕНИЯ К ТЕЛЕКУ: ЧТО МОЖНО СДЕЛАТЬ?
#7 — Проблемы Switch в некоторых играх
| Код | Описание | Что делать |
| 2306-0820 | Не запускается Splatoon 2 Global Testfire | Эта «демка» уже недоступна |
| 2-ARVHA-0000 |
Не работает YouTube | ПОДРОБНЕЕ >>> |
| 2-AABQA-1021 | Не получается зайти в сетевую игру в Arms | Проверяем подключение, перезагружаем Switch и перезаходим в игру |
| 2-BABBE-1000 | Не получается зайти в сетевую игру в Ultra Street Fighter 2 | Обновляем игру, проверяем подключение, перезагружаем Switch и перезаходим в игру |
| 2306-0112 | Сбой подключения к серверу в Pokemon Sword and Shield | ПОДРОБНЕЕ >>> |
| 1618-0521 |
Консоль не отвечает в Animal Crossing: New Horizons | ПОДРОБНЕЕ >>> |
[irp]