Nikon j1 ошибка объектива обратитесь в официальный сервисный центр

Купил 2 месяца назад NIKON 1 J1. Вдруг после очередного снимка на дисплее высветилось: «Ошибка объектива. Обратитесь в сервисный центр»
Кому-нибудь встречалась такая проблема?
Если камеру включить при отсоединенном объективе, а потом присоединить объектив, камера работает, но только до того момента, пока не подведешь zoom близко к крайнему положению, соответствующему наименьшему приближению. После этого опять выскакивает на дисплей сообщенеи об ошибке…
Прошу посоветовать, возможно это можно исправить без обращения в сервис (например, перепрошивкой ПО)?

Jeev
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New Member

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Posts: 12

Lens Error

Jan 2, 2014

Hi! I’m using the Nikon 1 V1 Camera with the 10-30mm Lens.

It was purchased a while ago (Not sure if it’s under warranty anymore, and the receipt has been lost) and given to me brand new as a gift earlier this year. A couple of days into using it for the first time on a trip, an error popped up out of nowhere when turning the camera on.

«Lens error. Contact a Nikon-authorised service centre.»

I’ve never dropped it, gotten it wet or anything so this was a surprise! Especially when only two days into using it. This error appears when turning the camera on, however I’m able to dodge it by zooming the lens out before turning it on. The message then reappears if I zoom in too much or out too much, so I’m limited with my range. To fix it I need to restart the Camera with the lens zoomed.

I picked up the Camera again recently after not using if for around six months and the error is still appearing. I have updated my Camera Firmware but that didn’t help. Is there anything I can do to fix it? Has this happened to anyone else? Or am I better going in to get it a professional to look at it? Thanks!

Same thing happened to me approximately six months ago…  my V1 would not recognize my 10-30 but worked as it should with the 30-110. So, if I were you, I’d check the V1 with another lens if you can…  I had to send the lens back for repair / replacement….

Sorry about your luck!

Nikon D800



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OP
Jeev
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New Member

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Posts: 12

Re: Lens Error

Ha, must have happened around the same time as mine in July. 
Don’t have another lens to check it with as I was hesitant to buy another due to the error. Any recommendations on a lens to buy? Haven’t really looked in to getting a new one, but was thinking about picking up a flash.

I take a mixture of shots ranging from scenic to people. Pretty new to the whole photography world, and the V1 is my only camera excluding my old compact camera and phone.

I’ll wait a little bit longer in case someone else stumbles upon this thread, otherwise I think I may have to take it in for repair. Thanks for the help!

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nunatak
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Senior Member

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Posts: 2,751

Re: Lens Error

In reply to Jeev
•

Jan 2, 2014

if it was bought from an authorized dealer, there’s a good chance they’ll have a record of it. if not, it’ll probably be cheaper to get a refurbished lens.

unfortunately your description offers insufficient data to diagnose this issue. you can always try the lens on another camera at a camera shop, Target, Best Buy, or other store which sells Nikon 1 gear. you might also request trying a demo lens on your camera body. at least this will help isolate which it is that’s malfunctioning.

the only treatment i can offer is to clean the gold colored contacts with a cotton swab and isopropyl alcohol. also, the contacts inside the camera. if you’re still experiencing error messages afterwards, you’ll need to either service the lens or get a replacement. good luck.

MattZisk
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Contributing Member

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Posts: 636

Re: Lens Error

In reply to Jeev
•

Jan 2, 2014

1

Jeev wrote:

Ha, must have happened around the same time as mine in July.
Don’t have another lens to check it with as I was hesitant to buy another due to the error. Any recommendations on a lens to buy? Haven’t really looked in to getting a new one, but was thinking about picking up a flash.

I take a mixture of shots ranging from scenic to people. Pretty new to the whole photography world, and the V1 is my only camera excluding my old compact camera and phone.

I’ll wait a little bit longer in case someone else stumbles upon this thread, otherwise I think I may have to take it in for repair. Thanks for the help!

If you’re going to get another lens, I highly recommend the 30-110. It will extend your range from 27-297 mm equivalent and it’s sharper than the 10-30.  Great for «people poaching» and the VR is very good as well.  For low light, I would get the 18.5mm f1.8 lens if you’re shooting a lot of people indoors.  It’s sharper than either of the kit lenses and also very affordable.

Cheers, D. Hamments
My Flickr Page: http://www.flickr.com/photos/dhamments2013/

Nikon D800



Nikon D750



Nikon Z6



Samyang 35mm F1.4 AS UMC



Nikon AF-S Nikkor 24-85mm F3.5-4.5G ED VR

+15 more

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Jeev
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New Member

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Posts: 12

Re: Lens Error

In reply to MattZisk
•

Jan 3, 2014

MattZisk wrote:

Another shot in the dark, here. Is the camera firmware up-to-date? You can check here: https://support.nikonusa.com/app/answers/detail/a_id/13783 for both the camera and lens (although I suspect thtat the lens error will prevent any update tot eh lend firmware).

Thanks, that’s a cool page. Updated the Camera firmware a couple of days ago from 1.20 to 1.30 but that didn’t help. Lens firmware was already at 1.10 when I purchased it.

Would reinstalling the firmware help? Is that even possible? Thanks for the suggestion!

nunatak wrote:

the only treatment i can offer is to clean the gold colored contacts with a cotton swab and isopropyl alcohol. also, the contacts inside the camera. if you’re still experiencing error messages afterwards, you’ll need to either service the lens or get a replacement. good luck.

Thanks, will try cleaning the contacts later tonight and will update with how it goes. Otherwise I’ll go in store to check out different lenses on the camera and will look into Refurbs at the local camera store!

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photoreddi
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Veteran Member

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Posts: 7,973

Another way to get a 10-30mm lens.

In reply to Jeev
•

Jan 3, 2014

Jeev wrote:

MattZisk wrote:

Another shot in the dark, here. Is the camera firmware up-to-date? You can check here: https://support.nikonusa.com/app/answers/detail/a_id/13783 for both the camera and lens (although I suspect thtat the lens error will prevent any update tot eh lend firmware).

Thanks, that’s a cool page. Updated the Camera firmware a couple of days ago from 1.20 to 1.30 but that didn’t help. Lens firmware was already at 1.10 when I purchased it.

Would reinstalling the firmware help? Is that even possible? Thanks for the suggestion!

nunatak wrote:

the only treatment i can offer is to clean the gold colored contacts with a cotton swab and isopropyl alcohol. also, the contacts inside the camera. if you’re still experiencing error messages afterwards, you’ll need to either service the lens or get a replacement. good luck.

Thanks, will try cleaning the contacts later tonight and will update with how it goes. Otherwise I’ll go in store to check out different lenses on the camera and will look into Refurbs at the local camera store!

If that doesn’t work and you think that you might eventually upgrade your V1, from another thread, Henry’s has a V2 + 10-30mm kit on sale for $499. So subtracting the cost of a refurb., you’d be able to get a black or white V2 for about $399 or less, depending on what you’d have to pay for the lens. I don’t know where you’re located but Henry’s is in Toronto. Some Canadian dealers won’t sell to the USA (where I’m located) but Henry’s will. I’ve bought some sale items from them before.

http://www.dpreview.com/forums/post/52827730

OP
Jeev
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New Member

•
Posts: 12

Re: Lens Error

David A. Hamments wrote:

Jeev wrote:

Ha, must have happened around the same time as mine in July.
Don’t have another lens to check it with as I was hesitant to buy another due to the error. Any recommendations on a lens to buy? Haven’t really looked in to getting a new one, but was thinking about picking up a flash.

I take a mixture of shots ranging from scenic to people. Pretty new to the whole photography world, and the V1 is my only camera excluding my old compact camera and phone.

I’ll wait a little bit longer in case someone else stumbles upon this thread, otherwise I think I may have to take it in for repair. Thanks for the help!

If you’re going to get another lens, I highly recommend the 30-110. It will extend your range from 27-297 mm equivalent and it’s sharper than the 10-30. Great for «people poaching» and the VR is very good as well. For low light, I would get the 18.5mm f1.8 lens if you’re shooting a lot of people indoors. It’s sharper than either of the kit lenses and also very affordable.

Cheers, D. Hamments
My Flickr Page: http://www.flickr.com/photos/dhamments2013/

Thanks for the response! Will definitely look into those!

I’m pretty clueless about all of this so would appreciate if you could help out with a couple more questions: If the number on the lens is higher, does that mean that it’s better at long shots or closer ones?

What advantage would the 30-110mm give me over another 10-30, besides a wider range (?)

And I had a quick look at your Flickr page; are you a New Zealander? If you’re in the Auckland area do you have any recommendations for camera stores?

And thanks photoreddi, but Canada’s a bit far away!

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Sony E 50mm F1.8 OSS



Sony E 16-50mm F3.5-5.6 PZ OSS

JM S
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New Member

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Posts: 1

Re: Lens Error

In reply to Jeev
•

Jul 7, 2014

Hi there,

Exact same problem here !

My 10-30  produces a ‘Lens Error’ message upon startup.  I can avoid it if the V1 is started again while the lens is already opened, and positionned somewhere at intermediate focal value.

As soon as I zoom out close to 10, I get the message agains.

Appeared suddenly without external reason !

Did Nikon talk about this already somewhere ?

Thx for suggestions

JM

1

JM S wrote:

Hi there,

Exact same problem here !

My 10-30 produces a ‘Lens Error’ message upon startup. I can avoid it if the V1 is started again while the lens is already opened, and positionned somewhere at intermediate focal value.

As soon as I zoom out close to 10, I get the message agains.

Appeared suddenly without external reason !

Did Nikon talk about this already somewhere ?

Thx for suggestions

JM

Hi, unfortunately I was unable to find a fix.

My camera was still under the store warranty so I ended up returning it.

Best of luck trying to find a fix!

Sony Alpha NEX-6



Sony E 50mm F1.8 OSS



Sony E 16-50mm F3.5-5.6 PZ OSS

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