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Is there an E02 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing a water flow issue.
We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.
Step 1 — Do your filter cartridges need to be changed/ cleaned?
Please follow these steps:
- Remove the filter cartridge from the filter housing.
- To clean the filter cartridge use luke warm water, run the filter cartridge under the water until the water runs clear. Do not use any detergent, washing up liquid or other chemicals. If the filter cartridges are still dirty or starting to disintegrate, change the cartridge for a new one. The filter cartridge must be completely dry before you use this.
If the following steps do not fix the error please move onto step 2.
Step 2 — Are the debris screens blocked?
During the use of the Lay-Z-Spa, the debris screens are used to catch any debris during the filtration system. If the spa is being used in a hard water area, there may be a build up of calcium.
Please follow these steps to resolve this:
- Remove the spa pump from the liner, with the stopper caps placed on the inside. Please remove the filter housing first.
- Empty the spa fully of water.
- Remove the stopper caps and place a hose on the inside of the spa, up against the debris screen.
- Complete this for 5 minutes on each debris screen.
- Use a toothbrush to remove any stubborn debris still lodged.
- If there is an issue with the calcium build up, we would advise to using ClearWater 1L Scale and Stain Remover to help reduce this and clear the build up.
If after these steps you are still experiencing the E02 error please move onto step 3.
Step 3 — Check if the water level is correct:
The water flow sensors will not detect the water properly if the water is below the minimum line on the spa liner. To resolve this top your Lay-Z-Spa up with water so the water level is between the minimum and maximum lines.
Please do not fill the spa from a kettle which has been boiled. This may result in your spa liner becoming distorted.
If the following steps do not fix the error please move onto step 4.
Step 4 — Is there a water flow?
This may be due to leaving the stopper caps on the spa liner when operating the pump.
Please follow these steps to resolve this:
- Remove the stopper caps
- Turn the pump off and on at the power supply
- Press the reset button
If after these steps you are still experiencing the E02 error please move onto step 5.
Step 5 — Are water flow sensors working?
Another cause of this error code is a debris build up within the pump. To resolve this please follow the backwash procedure steps here:
- Turn the pump off using the On/Off power button on the pump display. Remove the plug from the socket.
- Remove the pump from the spa liner by placing the stopper caps over the debris screens on the liner.
- Unscrew the 3 couplings A, B and C.
- Using a hosepipe, flush water in through the pumps B pipe which should then come out the C.
- Complete this for about, 2 to 3 minutes.
- Once this has been completed, switch the water flow from in through the C and out through the B.
- Once you have completed this for roughly 2 to 3 minutes, re-attach the pump to the liner.
You can also view our backwash tutorial video here:
If the following steps do not fix the error please move onto step 6.
Step 6 — Check if the washers are perished or damaged:
During the use of the spa, the washers within the spa couplings may become perished or worn. These are within each of the coupling, A (largest), B and C. To check this please follow these steps:
- Remove the spa pump from the liner, with the stopper caps placed on the inside.
- Check the couplings in the 3 pump connections.
- These couplings can be unscrewed using a small screw driver which will allow these washers to be checked. If these washers are perished or worn, please contact our Customer Care team here who will be able to provide further assistance.
If after these steps you are still experiencing the E02 error please move onto step 7.
Step 7 — Check the water flow through the filter housing:
During the use of the spa, the warmth of the water expands and contracts the filter housing plastic. If there is a small or invisible crack on the plastic housing, this can cause the E02 error code. However, there may be a blockage in this also which can cause this error code.
To resolve this please follow these steps:
- Turn the spa off
- Remove the complete filter housing off the inside of the liner
- Turn the spa back on, after completing the full reset on the pump and PRCD.
- Run the spa with the heating and filtration system.
- If the E02 error code disappears for 2 to 3 hours, the issue is caused by the filter housing black membrane being perished or twisted. This filter housing will need to be replaced if this is the case.
If the following steps do not fix the error please move onto step 8.
Step 8 — Check the water flow through pipes on the liner:
On AirJet models during the use of the spa, the warmth of the water can cause manipulation in the pipes of the liner. You may also find the spa liner pipes on initial purchase may be slightly bent due to packaging. These kinks and blockages can cause a restriction of the water flow through the liner. To solve this issue please follow these steps:
- Remove the spa pump from the liner, with the stopper caps placed on the inside.
- Check the pipes in the liner.
- If there is a small bend, kink or debris build up, attempt to manipulate these or clear with warm water. If you are unable to complete this, empty the spa water and air from the liner and use warm water to remove these.
If after these steps you are still experiencing the E02 error please move onto step 9.
Step 9 — Check filters & chemical levels:
Ensure the filters are cleaned after every use, especially if you are using your Lay-Z-Spa daily.
Check the chemical levels are correct – this should be checked daily.
If the steps provided above, do not resolve the issue please contact our Customer Care team below.
© 2021 Lay-Z-Spa. Company Registration No: 09476227. VAT No: GB 207409622
Lazy Spa Error Code E02
If your Lay-Z-Spa pump is currently encountering a situation where it is experiencing a disruption in the flow of water. This issue signifies that the normal circulation of water within the pump is being hindered or impeded in some way. As a result, it is crucial to address this matter promptly to ensure the optimal functioning of your Lay-Z-Spa and to maintain an enjoyable and efficient spa experience.
When a water flow issue arises in your Lay-Z-Spa pump, it can have various underlying causes. One possible reason is the presence of an obstruction or blockage within the pump system. This obstruction could be in the form of debris, such as leaves, twigs, or other foreign objects that have found their way into the spa water. These substances can accumulate and restrict the smooth flow of water, leading to decreased performance and potential damage to the pump if not resolved.
Another potential cause of the water flow issue may be related to the pump’s filter. Over time, the filter can become clogged with dirt, oils, and other contaminants present in the water. This accumulation can impede the flow of water and hinder the pump’s efficiency. Regular maintenance and cleaning of the filter are essential to prevent such issues and to ensure optimal water circulation.
How to Fix Lazy Spa Error Code E02?
Troubleshooting Steps for Lay-Z-Spa E02 Error:
Step 1: Check Filter Cartridges
- Remove the filter cartridge from the filter housing.
- Rinse the filter cartridge under lukewarm water until the water runs clear. Avoid using detergent or chemicals.
- If the filter cartridges are still dirty or deteriorating, replace them with new ones. Ensure the filter cartridge is completely dry before use.
Step 2: Unblock Debris Screens
- Remove the spa pump from the liner and the filter housing.
- Empty the spa of water.
- Place a hose against each debris screen for 5 minutes to flush out any debris.
- Use a toothbrush to remove stubborn debris.
- If there is calcium build-up, consider using ClearWater 1L Scale and Stain Remover to clear it.
Step 3: Check Water Level
- Ensure the water level is between the minimum and maximum lines on the spa liner.
- Do not fill the spa with boiled water from a kettle, as it may distort the liner.
Step 4: Ensure Proper Water Flow
- Remove the stopper caps from the spa liner.
- Turn the pump off and on at the power supply.
- Press the reset button.
Step 5: Check Water Flow Sensors
- If there is debris build-up within the pump, perform the backwash procedure.
- Turn off the pump and unplug it.
- Place the stopper caps over the debris screens and unscrew the couplings.
- Flush water through the pump using a hosepipe.
- Switch the water flow direction and repeat the process.
- Reattach the pump to the liner.
Step 6: Inspect Washers
- Remove the spa pump from the liner.
- Unscrew the couplings using a small screwdriver to check the washers.
- If the washers are perished or worn, contact customer care for assistance.
Step 7: Check Filter Housing
- Turn off the spa and remove the filter housing from the liner.
- Perform a full reset on the pump and PRCD.
- Turn the spa back on and run it with the heating and filtration system.
- If the E02 error disappears for 2 to 3 hours, the filter housing may be perished or twisted, requiring replacement.
Step 8: Check Liner Pipes
- Remove the spa pump from the liner.
- Inspect the pipes in the liner for bends, kinks, or debris.
- Manipulate or clear any blockages using warm water. If necessary, empty the spa and use warm water to clean the pipes.
Step 9: Check Filters and Chemical Levels
- Clean the filters after each use, especially with daily spa usage.
- Regularly check and maintain the correct chemical levels in the water.
If the E02 error persists after completing all the steps, further assistance may be required. Contact customer support for additional help.
TRENDING
Cause of Lazy Spa Error Code E02
The E02 error code in Lay-Z-Spa can be caused by two main factors:
-
Cracked or Blocked Filter Housing: During spa usage, the temperature changes in the water can cause the plastic housing of the filter to expand and contract. If there is a small or invisible crack in the housing, it can trigger the E02 error code. Additionally, there might be a blockage within the filter housing, which can also lead to this error code.
-
Manipulated or Blocked Pipes: In AirJet models, the warm water can cause the pipes in the spa liner to deform or manipulate. Sometimes, the spa liner pipes may already have slight bends due to packaging when initially purchased. These kinks or blockages in the pipes can restrict the water flow, resulting in the E02 error code.
It’s important to address these issues to ensure proper water flow and resolve the E02 error code.
- Next Article ››
Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.
Lazy Spa Error Code E02- FAQs
1. How often should I clean or replace the filter cartridges?
It is recommended to clean the filter cartridges after each use and replace them if they are dirty, deteriorating, or not functioning properly.
2. Can I fill the spa from a boiled kettle?
No, filling the spa with water from a boiled kettle may cause distortion of the spa liner. It is recommended to use regular water at the appropriate temperature.
3. How frequently should I clean the filters and check the chemical levels?
It is recommended to clean the filters after each use and check the chemical levels daily, especially if you use your Lay-Z-Spa regularly.
КОДЫ ОШИБОК
Состояния
Датчики расхода воды работают
без нажатия кнопки фильтрации
или подогрева.
После запуска или в процессе
фильтрации и (или) подогрева
датчики расхода воды не
обнаруживают потока воды.
Термометр насоса показывает
температуру воды ниже
4 °C (40°F).
Термометр насоса показывает
температуру воды выше
50 °C (122 °F).
Неполадки соединений
термометра насоса.
Неисправность ручного сброса
теплового выключателя
Протечка воды
внутри насоса.
Неисправность соединения
заземления.
Причины
1. Флажки датчиков расхода воды не вернулись в
правильное положение.
2. Датчики расхода воды сломаны.
1. Вы забыли снять два колпачка-заглушки внутри
бассейна.
2. Картриджи фильтров загрязнены.
3. Запустите систему фильтрации или подогрева и
поставьте руку перед выпускной трубой внутри
бассейна, чтобы проверить, вытекает ли вода.
a. Если вода не вытекает, это означает, что
водяной насос сломан.
б. Если вода вытекает, но появляется аварийный
сигнал
, это означает, что сломаны
датчики подачи воды.
4. Блокирование фильтра.
5. Согнутые трубки или слабый поток воды через
пластиковые трубки чаши
6. Заблокированы сетки для улавливания
засорений: сетки для улавливания засорений
могут блокироваться при высокой жесткости
воды за счет скопления на них известковых
отложений.
7. Пришедшие в негодность шайбы
Шайбы соединений спа-бассейна могут прийти в
негодность или износиться.
1. Температура воды ниже 4 °C (40 °F).
2. Если температура воды выше 7 °C (44,6 °F), то
термометр насоса поврежден.
1. Температура воды выше 50 °C (122 °F).
2. Если температура воды ниже 45 °C (113 °F), то
термометр насоса поврежден.
1. Соединители термометра насоса не функционируют
надлежащим образом.
2. Термометр насоса сломан.
Сработал ручной сброс теплового
выключателя.
Система обнаружила протечку воды
внутри насоса.
1. Проблемы с заземлением в вашем доме.
2. Какая-то неисправность насоса.
Способы устранения
1. Осторожно извлеките штепсельную вилку из розетки, ударьте по насосу
сбоку, но не сильно, и снова вставьте вилку в розетку.
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Перед подогревом снимите два колпачка-заглушки; см. раздел «Сборка» в
руководстве пользователя.
2. Извлеките фильтрующий блок из бассейна и нажмите кнопку фильтрации
или подогрева. При отсутствии аварийных сигналов почистите или
замените картриджи фильтра и снова установите на место фильтрующий
блок.
3. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
4. Очистите фильтр и проверьте его на предмет повреждений. Замените или
установите старый на место, сообразно обстоятельствам. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
5. Проверьте соединения спа-бассейна, чтобы выявить, не согнуты ли
трубки. Для получения помощи посетите раздел поддержки на нашем
веб-сайте www.bestwaycorp.com
6. Опорожните спа-бассейн и вставьте садовый шланг в трубки, чтобы
вымыть засорения. Чтобы убедиться, что все засорения вымыты,
выполните эту операцию как снаружи, так и изнутри спа-бассейна.
Въевшиеся засорения удалите с помощью зубной щетки. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
7. Проверьте шайбы внутри соединений на предмет повреждений.
Раскрутите соединения и снимите шайбы для осмотра. Для получения
помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Бассейн не рассчитан на работу при температуре воды ниже 4 °C (40 °F).
Отсоедините насос от сети питания и перезапустите его, когда температура воды
достигнет 6 °C (43 °F).
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Бассейн не рассчитан на работу при температуре воды выше 40 ºC (104 °F).
Отсоедините насос от сети питания и перезапустите его, когда температура воды будет 38
ºC (100 °F) или ниже.
ВАЖНО! Перед перезапуском насоса нажмите кнопку сброса насоса.
2. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
1. Отсоедините насос от сети питания и нажмите его кнопку сброса; затем снова
подсоедините насос к сети.
2. Если аварийный сигнал не выключится, обратитесь к разделу «КНОПКА
СБРОСА» в руководстве пользователя.
3. Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
Для получения помощи посетите раздел поддержки на нашем веб-сайте
www.bestwaycorp.com
261
There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.
Select Your Error Code:
E01 E02 E03 E04E05 E06 E07 E08 E09 E10 E11 E12 E13 GCF backwash
E01
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Sensor Error | The water flow sensors’ flags didn’t come back into the correct position. | Unplug the pump unit, lightly strike the side of it and then plug it back in.
If the unit does not respond, try rolling the pump unit on its side in order to shift the sensor placement. |
| Water Flow Error | Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. | Plug the pump unit directly into a mains socket and not into an extension lead. |
| Debris Build Up | Issue with water flora sensors due to debris build up. | Please follow the backwash procedure in the video here |
E01 Error Code Troubleshooting download
E02
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Water Flow Error | The stopper caps are still inside the spa. | Remove the black stopper caps from the inside of the liner before heating, filtering or running the bubbles on the spa. If you are unsure how to remove them, please refer to the assembly section within the Lay-Z-Spa owners manual. |
| Filter cartridges are dirty | Remove the filter cartridge from the filter housing and check it is clean. Please make sure the new filter is clean and dry before you install it. | |
| Filter housing is restricting flow | Remove the filter housing from the liner and check the black membrane inside. These should lie flat inside the housing. If they are ok, continue to run the spa without the filter cartridge attached and see if the error code persists. | |
| Ensure that the debris screens are clear of debris. | ||
| Pipes within the liner are kinked or bent. | Disconnect the pump and check the pipes inside the liner. You can manipulate these with warm water to return them to the correct shape. | |
| Washers perished inside pump couplings | Disconnect the pump from the liner. Check the condition of washers inside the couplings on the pump. We would suggest backwashing the pump to clear any debris. If the washers are perished you can purchase spares from the Lay-Z-Spa website here | |
| Water flow sensors not working | If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this |
E02 Error Code Troubleshooting download
E03
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too low | The pump will only operate when the ambient temperature is above 4°C. We would suggest disconnecting the pump and moving it to a warmer place. You will need to do the thermal reset procedure before continuing use. | The pump will only operate when the ambient temperature is above 4ºC. |
| The pump thermometer is broken. | If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help. |
E03 Error Code Troubleshooting download
E04
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The pump unit has overheated. | Place the stoppers caps inside the spa and disconnect the pump unit. Allow time for the pump unit to cool down before connecting again. |
| The water temperature is over 50ºC (122ºF). | The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button. | |
| The thermostat needs resetting. |
|
E04 Error Code Troubleshooting download
E05
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Temperature too high | The thermostat is broken. | If the troubleshooting has been completed without success, please contact us for more help with this |
| Pump needs to be reset. |
|
|
| Pump unit needs to be cleaned | Try the back wash procedure. | |
| Not enough power to the pump. | Ensure the pump unit is plugged into a mains socket and not an extension lead. |
E05 Error Code Troubleshooting download
E06
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Electrical Fault | The power port has experienced a temporary current variation. | Unplug the pump and hen plug it back in. Please ensure the pump unit is plugged into a mains socket and not an extension lead. |
E06 Error Code Troubleshooting download
E07
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Electrical Fault | The pump has read an electrical error. | Try the reset procedure detailed in the troubleshooting document. If the troubleshooting has been completed without success, please contact us for more help. |
E07 Error Code Troubleshooting download
E08
← swipe →
| Description | Cause | Solution |
|---|---|---|
| The thermostat needs resetting. |
|
E08 Error Code Troubleshooting download
E09
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Fuse Failure. | Internal fuse failure or has become disconnected within the pump. |
|
E09 Error Code Troubleshooting download
E10
← swipe →
| Description | Cause | Solution |
|---|---|---|
| High salt alarm. | Alarm where too much salt has been added to the spa or a large amount of water has evaporated. |
|
E10-E11 Error Code Troubleshooting download
E11
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Low salt alarm. | Alarm for low salt levels within the spa. This means the spa requires further salt to be added. |
|
E10-E11 Error Code Troubleshooting download
E12
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Water Leakage. | Error code for an issue with water leaking within the body of the pump. |
|
E12-E13 Error Code Troubleshooting download
E13
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Signal within the pump. | Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected. |
|
E12-E13 Error Code Troubleshooting download
GCF
← swipe →
| Description | Cause | Solution |
|---|---|---|
| Not grounded/earthed correctly | An issue with your power supply | Remove any extension leads, we do not recommend the pump is run on one of these. Also try the pump in an alternative socket. If the issue persists, please contact us for further advice. |
Backwash Procedure
Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C’).
Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B’ and come out of pipe ‘C’.
After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C’ and out of pipe ‘B’).
If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us
Cause 1: Dirty filter A dirty water filter can cause water flow issues resulting in an EO2 error. We therefore advise that you clean it regularly. Step 1: Remove the filter housing Step 2: Remove the filter Step 3: Clean the filter using warm water Step 4: Leave to dry before reinstalling Step 5: Restart pump.
system does not detect
Thereof, How do you reset an Intex hot tub?
If this happens, first press the “RESET” button on the side of the spa control unit using a small and thin object till the E98 alarm stop, then unplug and plug back in the RCD to restart the system.
Also to know is, Do you leave lazy spa on all the time? 1. Leave Your Lay-Z-Spa Heater Activated Between Uses. Depending on the amount you use your Lay-Z-Spa, in our experience it is better to leave the heater activated all of the time, if used regularly – say 3 or more times per week.
Subsequently, question is, What does e02 mean on lazy spa? The E02 error code can occur when the filters are dirty or blocked. SOLUTIONS WASH OR CHANGE THE FILTERS. Remove the filter cartridge from the filter housing.
Also, Why does my Lay Z Spa keep beeping?
E02 means that the system does not detect the water flow. Unplug the pump, then plug pump back in, next put one hand in front of the upper valve inside the spa, then press the Water Filter Button to check if there is any water flow.
Should I leave my hot tub on all the time?
In most cases, yes; you should leave your hot tub on 24/7. Frequently turning it off and on, or frequently lowering and raising the temperature will significantly raise your electricity costs. … It takes more energy to heat the hot tub than it does to leave it running all the time.
What does eo2 mean on lazy spa?
REASON WATER LEVEL IS NOT CORRECT
How do I fix my Intex hot tub?
If the E90 code appears after running for a while: Check and ensure there is no debris inside the spa tub inlet and outlet grids. If there is debris inside, turn the control unit off, unscrew the spa inlet/outlet grid with a Phillip screwdriver. Clean and replace it back. Make sure the spa water is clean and sanitized.
What does e90 mean on Intex hot tub?
If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Please check the following: The filter cartridge is clean and properly installed.
What does e02 mean on a hot tub?
system does not detect
How do you reset a lazy spa pump?
Turn the pump unit off and unplug from the socket (leave for 10 seconds). Plug the pump unit back in and turn it back on. Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location). Once done, press the heater button.
Do you leave lazy spa filter on all the time?
Keeping your spa’s filters clean will not only prolong their life but also make your pump more efficient. Not cleaning your filters can result in a build-up of debris which can result in poor water flow. The pump will therefore have to work twice as hard to filtrate the water, which may cause increased energy usage.
How do you reset a lazy spa?
Turn the pump unit off and unplug from the socket (leave for 10 seconds). Plug the pump unit back in and turn it back on. Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location). Once done, press the heater button.
What does an Intex hot tub cost to run?
Brand Bestway
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Brand Intex
Monthly Cost $4
Annual Cost $32
Brand Mspa
What does eo4 mean on lazy spa?
Description Cause
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Temperature too high The pump unit has overheated.
The water temperature is over 50ºC (122ºF).
The thermostat needs resetting.
Should my hot tub pump run all the time?
A dip in the spa can be a spontaneous event whenever the mood strikes. Since your hot tub pump circulates the warm water as well as the sanitizer, a general rule is to follow manufacturer recommendations or leave the pump on for a minimum of eight hours per day.
What temperature should I keep my hot tub when not in use?
5 degrees below
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References and Further Readings :
- Ref 1
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- Ref 3