Hp designjet 9000s системные ошибки

If any of the following service error messages appears, turn the power switch Off and
then On again. This may release the error:

The following errors can be corrected by the operator:

Issue: The rear cover is open.

Solution: Close the rear cover.

Issue: The temperature of the printheads exceed the operating temperature range.

Solution: Allow the printheads to cool by not using the printer until the printhead temperature returns to the operating temperature range.

Issue: The ambient temperature is not within the operating temperature range for the printer.

Solution: Use the printer within its operating temperature range (15^o degree Celsius to 30^o degree Celsius).

Inks used in the printer and liquids in the HP Cleaning and Maintenance kits contain an organic solvent (ethylene glycol monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal regulations related to the handling, use, storage, and disposal of organic solvents.

Avoid contact between ink and skin, eyes, and clothing.

Immediately wash skin with soapy water.

Remove clothing soaked with ink from contact with skin.

Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary.

If an approved eye wash station is unavailable, flush eyes with cold water and consult a doctor if necessary.

Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire, and susceptibility to electromagnetic interference.

Ink and fluids used in the Cleaning and Maintenance Kits are combustible. Do not use or store within 8 meters (25 feet) of open flames, sparks, or other sources of ignition.

Switch power OFF, remove the power cords from the electric outlets and allow the printer to cool before attempting to remove any panels or covers. The printer contains high voltage and hot components. Removal of panels or covers may result in exposure to electric shock and burns.

Do not allow metal or liquids (except those used in HP Cleaning and Maintenance Kits) to touch the internal parts of the printer. Doing so may cause fire, electric shock, or other serious hazards.

When shutting down the entire system, always turn OFF the printer switch as well as the heater switch (breaker).

Use only an HP Waste Ink Bottle. The bottle must be installed according to instructions or waste ink may overflow.

An HP Waste Ink Bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste ink that must be contained in an HP Waste Ink Bottle.

Always use both hands to remove and carry an HP Waste Ink

Bottle.

Keep the HP Waste Ink Bottle upright. Do not place on tables or shelves where it could fall.

Treat any media, paper, used cleaning and maintenance supplies, and wipes soaked with ink as combustible materials. Handle and dispose of properly.

Do not clean the printer with benzene or paint thinner. This may damage the paint.

Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used. Do not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a malfunction.

Never touch the printhead nozzles. They can be easily damaged or clogged.

Do not touch heater surfaces in the paper path. This may cause burns. Take care when touching printer components near the heaters.

HP Ink Cartridges must be installed before the “Install By” printed on the cartridge. Use of the Ink Cartridge 3 months beyond the “Install By” date may cause deterioration in print quality or a printer malfunction.

Do not separate the cap from a new HP Waste Ink Bottle. The cap is needed to properly seal the HP Waste Ink Bottle for disposal.

The level in the HP Waste Ink Bottle should be checked by visual inspection to prevent overflow. If the waste ink level is above the indication line, the bottle must be replaced with an empty HP Waste Ink Bottle.

The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations.

Troubleshooting 1-1

System Error Codes 2-1

Head Adjustment 3-1

Maintenance Mode 4-1

Adjustments and Calibrations 5-1

Print Quality 6-1

Parts and Diagrams 7-1

Removal and Installation 8-1

Preventive Maintenance 9-1

Troubleshooting 1 1

Troubleshooting

Guide to Troubleshooting the Printer

Introduction

This chapter will guide you through the relevant steps to take when troubleshooting the Printer.

Troubleshooting System Error Codes

Chapter 2 — System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared.

If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready:

Model and Serial Number of the printer.

Which firmware revision the printer is using.

The complete error number.

The System and History Prints.

Which software application the customer is using (name, version, etc.).

Whenever an Error Message is displayed, you should try to switch the Printer Off and then On again to see if the error disappears. If the error disappears, there is no need to troubleshoot the Printer any further.

Performing a Service Test on a Failed Assembly

If possible, always perform a Service Test on the component/assembly that you are about to replace, just to make sure that is the actual component/ assembly that has failed.

If the test on that component/assembly passes, you should

NOT replace it.

For information on the Service Tests and how to use them see Chapter 4 —

Maintenance Mode.

Troubleshooting

Performing the Necessary Service Calibrations or

Adjustments

Is the printer calibrated or adjusted correctly after replacing a component? For information on the Service Calibrations and Adjustments and how to use them, see Chapter 5 — Adjustments and Calibrations.

Remember that certain Calibrations or Adjustments are required even if an Assembly has been disassembled to gain access to another Assembly or Component.

Solving Print Quality Problems

Whenever a Print Quality problem appears, it is advisable to print the Test Print to help diagnose the problem. The Test Print will help you differentiate between possible Printhead errors or mechanical problems. For information on solving Print Quality problems see Chapter 6 — Print Quality.

The Printer does not Power ON

1Check that the power cord is connected correctly to the Printer and to the Power Socket.

2Check that the Power Switch on the BACK of the Printer is in the ON position.

3Replace the Power Supply Unit Page 8-43.

Cover Sensors are not Working

1Perform the Sensors Test Page 4-53.

2Check if the cable for the faulty sensor is not damaged and is connected correctly.

3Replace the faulty Sensor.

The File Sent is Not Processed Immediately

1Check that the USB Cable is connected correctly to the Computer and the Printer and that it is NOT damaged.

2Check that the Data LED on the Front Panel is flashing. If it is flashing and nothing is printed, then maybe the file sent is corrupted or too big.

3Make sure that the Printer is in the Online state when the file is sent. The file will be rejected if the file is sent when the Printer is in the Offline state.

Troubleshooting

Paper Jams Occur Frequently

1Make sure that the paper type setting matches the type of paper loaded into the Printer.

2Open the Rear Cover and check for any visible obstacles in the paper path. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction.

3Make sure that the Vacuum Fans are working correctly.

Print Speed is Very Slow

1 Make sure that the Printer is being used at temperatures of 20oC or higher.

No Ink Message when there is Enough Ink

1Make sure that the Ink Cartridge is installed correctly.

2Check that the connector in the Ink Cartridge is NOT damaged.

3Make sure that the Ink Cartridge Sensors are working correctly. Perform the Ink Sensor Test Page 4-54.

Abnormal Sound Coming from the Printer

1One of the Motors in the Printer might be defective. Check that the Motors are working correctly Page 4-70.

2Check that there are no foreign or loose objects inside the Printer.

Front Panel is Not Working

1Make sure that the Front Panel Cable is connected correctly to the Front Panel and to the Main PCA.

2Make sure that the Front Panel Cable is NOT damaged.

3Replace the Front Panel Page 8-25.

Heater Panel is Not Working

1Make sure that ALL Heater Panel Cables are connected correctly to the Heater Panel.

2Make sure that the Heater Panel Cables are NOT damaged.

3Replace the Heater Panel Page 8-27.

Troubleshooting

Solving Heater Problems

«Power ON Heater Power Switch» appears on Heater Panel

1Check that the Heater Power Cable is connected and that the heater Power Switch is switched On.

2Replace the Heater Relay Assembly Page 8-46.

3Replace the Heater Panel Page 8-27.

Heater Does NOT become Hot

1Try performing the Heater Test Page 4-88. If the Heater does not work during the test, try the following:

Make sure that the Cable between the Heater Panel and the Heater Relay Assembly is connected correctly and NOT damaged.

Make sure that the Heaters are connected correctly to the power voltage alternation switch.

Replace the Heater Relay Assembly Page 8-46.

Replace the Heater Panel Page 8-27.

2If the Heater does work during the Heater test, try the following:

Make sure that ALL Heater Panel Cables are connected correctly to the Heater Panel.

Make sure that the Heater Panel Cables are NOT damaged.

Replace the Heater Panel Page 8-27.

Replace the Main PCA Page 8-35.

Abnormal Temperature is Displayed

1Make sure that the Heater that is experiencing the abnormal temperature is installed correctly. Check that the Heater Cable is connected correctly.

2Replace the Heater Panel Page 8-27.

3Replace the Heater that is experiencing the abnormal temperature.

The Heater Temperature Becomes Extremely High

1Make sure that the Heater that is experiencing the high temperature is installed correctly. Check that the Heater Cable is connected correctly.

2Replace the Heater Panel Page 8-27.

3Replace the Heater Relay Assembly Page 8-46.

«Initializing» Continuously Appears on the Heater Panel

1Make sure that the Cable between the Heater Panel and the Main PCA is connected correctly and NOT damaged.

2Replace the Heater Panel Page 8-27.

3Replace the Main PCA Page 8-35.

Troubleshooting

Both NVRAM and Main PCA are Replaced Together

When both the NVRAM and the Main PCA are replaced at the same time, mechanical correction value parameters, counters, calibrations, etc… are lost. Whenever possible, this most be prevented by just replacing either the NVRAM or the Main PCA. If for whatever reason, both the NVRAM and the Main PCA are replaced together, you need to perform the following:

1Make sure that the NVRAM and the Main PCA have been installed correctly.

2Press the Cancel key and Power On button in order to skip the system check.

3Enter into the Maintenance Mode Page 4-7.

4Press the Shift key once and then the W key to enter in to the Setup menu.

5In the Setup submenu, scroll to «NVRAM Init» and press the OK key.

# NVRAM INIT

>

6You will need to confirm that you want to initialize the NVRAM by pressing the OK key.

#NVRAM INIT

*OK?

7In the Setup submenu, scroll to «Language» and press the OK key.

#LANGUAGE

> ENGLISH

8In the Language submenu, select «English» or «Japanese» and press the OK key.

#LANGUAGE

*ENGLISH

9Power Off the Printer.

10Press the Cancel and Shift keys and Power On button in order to skip the error recovery check of the Printer.

11Perform the Line Sensor Test ( Page 4-53) to register the platen’s maximum value read by the Line Sensor to the NVRAM automatically.

12Power Off the Printer, wait a few seconds and power On the Printer again.

13You will need to check, and if necessary perform the following:

Wiping Position Calibration Page 5-23.

Capping Position Calibration Page 5-25.

Printhead Voltage Page 4-22.

Printhead Row Value Page 4-19.

Printhead to Printhead Value Page 4-19.

Bidirection Definitions Page 4-21.

Media Advance Print Page 4-11.

Troubleshooting

Side Margin Position Calibration Page 5-27.

Top Margin Position Calibration Page 5-28.

14In the Printhead Maintenance submenu, scroll to «Ink Charge Done» and press the OK key.

#INK CHARGE DONE

>NO

15In the Ink Charge Done submenu, select «Yes» to indicate that ink charge has been completed and then press the OK key.

#INK CHARGE DONE

*YES

16In the Setup submenu, scroll to «Save Calibs» and press the OK key.

# SAVE CALIBS

>

17You will need to confirm that you want to save the NVRAM Calibrations by pressing the OK key.

#SAVE CALIBS

*OK?

18In the Setup submenu, scroll to «Save NVRAM» and press the OK key.

#SAVE NVRAM

>

19You will need to confirm that you want to save the NVRAM contents by pressing the OK key.

#SAVE NVRAM

*OK?

20Power Off the Printer, wait a few seconds and power On the Printer again.

System Error Codes 12 2

System Error Codes

System Error Codes

Introduction

The following pages contain a list of error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared.

If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready:

Model and Serial Number of the printer.

Which firmware revision the printer is using.

The complete error number.

The Service Configuration Print.

The Current configuration sheet.

Which software application the customer is using (name, version, etc.).

Whenever an Error Message is displayed, you should try to switch the Printer Off and then On again to see if the error disappears. If the error disappears, there is no need to troubleshoot the Printer any further.

System Error Codes

Self-Diagnostic Errors at Power On

When the Printer is powered up, it performs the Boot-Up sequence which initializes the major components of the Printer. If for some reason the BootUp sequence fails because a component has failed to initialize, an error code will appear on the Front Panel.

INITIALIZING

E Ennnn

The Boot-Up error codes are hexa-decimal based numbers and correspond to bits which are explained in the following table:

When multiple errors occur during the Boot-Up sequence, the error codes are added together and only one hexa-decimal figure is displayed on the Front Panel. For example, if the NVRAM and the Power Supply fail during the Boot-Up sequence, the error code E0810 will be displayed.

NVRAM (0010) + Power Supply (0800) = 0810

Each error code and it’s appropriate corrective actions are explained on the following pages.

Corrective Action: Try the following:

Reinstall the Firmware (Printer and Boot Firmware).

If the Error continues, replace the Main PCA Page 8-35.

Corrective Action: Try the following:

If multiple errors have occurred that include the NVRAM error, try to resolve the other errors first. After resolving the other errors (except NVRAM), switch the Printer Off.

Switch the Printer On again and only the NVRAM error recovery will be performed.

If System Error Code 11Ax appears when the Printer is turned On, then refer to Page 2-10.

Replace NVRAM Page 8-39.

Replace Main PCA Page 8-35.

Corrective Action: Try the following:

Replace the Carriage PCA Page 8-91.

Make sure that the Carriage Cable is correctly connected.

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Reload the ASIC program from the IC Card.

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Reload the ASIC program from the IC Card.

Make sure that the Carriage Cable is correctly connected.

Replace the Carriage PCA Page 8-91.

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Open the Electronics Cover and check LED 11 and LED 13.

If both LED 11 and LED 13 are OFF, then try the following:

–Check the Interlock Switches to make sure they are installed/connected correctly. Make sure that the Rear Cover lips (that activate the Interlock Switches) are not bent and that the Rear Cover is closed correctly.

–If the Interlock Switches are installed and connected correctly, then replace the Main PCA Page 8-35.

If both LED 11 and LED 13 are ON, then try the following:

–Check whether the correct voltages are supplied from the power source (refer to the table below). If the correct voltages are not supplied, then replace the Power Supply Unit Page 8-43.

–It is possible that this error occurred because of a faulty Main PCA. Replace the Main PCA Page 8-35.

–Check whether the motors have been short-circuited by testing +24 V. If +24 V is not supplied then replace both Scan-Axis/Paper-Axis Motors. If error continues, replace the Main PCA.

System Error Codes

System Error: System Error 1150: Home Position Sensor Error

Problem The Carriage cannot be moved to it’s home position.

Description:

Corrective Action: Try the following:

Enter the Sensors Menu (in Maintenance Mode) and select «Printer Sensors». Then execute the «Home Position» option, which will display the state of the home position sensor. If the home position is detected, «1» will be displayed on the Front Panel. If the home position is not detected, manually move the Carriage and check the Front Panel to see if the «1» is displayed.

Make sure the Home Position Sensor Cable is connected correctly and is not damaged.

Replace the Home Position Sensor.

Replace the Main PCA Page 8-35.

Corrective Action: Check whether the Wiper turns once and the Wiper Sensor detects the turn when the Printer is initializing when it is powered On.

If the Wiper does not turn once:

–Check manually by turning the Wiper Gears to see if the Wiper turns. If it does not turn then replace the Wiping Station.

–Check whether 24 V is supplied to the Main PCA with the circuit tester. If the Wiper Motor does not turn even though the 24 V is supplied, there is a possibility of a failure in the Wiper Motor. Replace the Wiping Station Page 8-129.

–Make sure the Wiper Sensor Cable is connected correctly and is not damaged.

–If the error continues, replace the Main PCA Page 8-35.

If the Wiper does turn once:

–Check whether the Wiper Sensor can be switched ON and OFF by manually rotating the Wiper. Check whether the lever type switch is not loose.

–Make sure the Wiper Sensor Cable is connected correctly and is not damaged.

–Make sure that the Wiper Sensor is clean.

–If the error continues, replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Make sure that the Printer is in an environment where the temperature is between -10oC and 85oC.

Make sure the Ambient Temperature Sensor Cable is connected correctly and is not damaged.

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

When the ambient temperature is very low, the Pump Motor Tube becomes hard and the load on the Capping Motor is increased. Make sure that the Printer is in an environment where the temperature is not below -10oC or higher than +85oC.

The Capping Station has a Torque Limiter for up and down operation so that the Capping Station does not experience any over current.

Apply grease on the shaft of the Capping Station Gear so that it helps with rotation.

Enter the Motors Menu (in Maintenance Mode) and open Solenoids L and R. Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. When the home position is set to «0», it is clear that the home position has not been adjusted and that capping is not available.

Make sure that the Capping Station cables are connected correctly and are not damaged

If the Capping Motor cannot be rotated, replace the Capping Station Page 8-111.

Make sure the Cap Sensor Cable is connected correctly and is not damaged.

Replace the Main PCA Page 8-35.

System Error Codes

System Error: System Error 119x: Head Relay Variable Supply Error

Problem Output voltages of the Head Relay Board are abnormal.

Description:

Corrective Action: Try the following:

Check whether 36V is supplied to the Main PCA. If not, then:

–Make sure that the Rear Cover is closed.

–Replace Power Supply Unit Page 8-43.

Preset the Head Relay Board Voltage from the Diagnostic Menu. Use a circuit tester to check the voltages of the channels that have an error.

If the voltage is supplied, it means that the voltage check circuit is defective. Replace the Main PCA Page 8-35.

If the voltage is not supplied, replace the Head Relay Board Page 8-40.

There is a possibility of a short circuit off the Head Relay Board output line. Perform a short circuit test on the Main PCA.

Make sure the Carriage Trailing Cable is connected correctly and is not damaged.

System Error: System Error 11Ax: NVRAM Error

Problem The data in the NVRAM is incorrect.

Description:

Corrective Action: Try the following:

Switch the Printer OFF and ON again and check if the error still appears.

If the error continues, skip the Power-ON Self-Diagnostic by keeping the Cancel Key pressed and powering ON the Printer. Perform NVRAM Initialization ( Page 4-47) and then perform Restore Calibs ( Page 4-48). Switch the Printer OFF and ON again and check if the error still appears.

If the error continues, restore the Printer to defaults settings. Switch the Printer OFF and ON again and check if the error still appears.

Check whether the NVRAM is mounted on the Main PCA correctly. If necessary, replace the NVRAM Page 8-39.

If the error continues, replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Make sure that the Encoder Strip is not stained.

Make sure that the Encoder Sensor is mounted correctly and that the cable is connected correctly.

Make sure that the Trailing Cable is connected correctly.

Replace the Carriage PCA Page 8-91.

If the error continues, replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Enter the Sensors Menu (in Maintenance Mode) and select «Sub Tank Sensor». Then, execute the «XX Ink Pump» option for each color, and check if the Ink Supply Sensor is functioning correctly. Manually move the gear and if the Sensor responds, it means that it is working correctly.

If any of the Ink Supply Sensors fail to respond, then replace the corresponding Ink Supply Station Page 8-101.

Enter the Motors Menu (in Maintenance Mode) and set the «X Pump Motor» option to «Normal» to drive the Ink Supply Motor. When the SubTank is already full, it will not be checked and therefore ink should be discharged. Once the motor drive has been checked, set it «Stop» immediately. Repeat the process with the other colors.

If any Ink Supply Motor fails, then replace the corresponding Ink Supply Station Page 8-101.

Replace the Main PCA Page 8-35.

Corrective Action: Try the following:

Enter the Motors Menu (in Maintenance Mode) and set the «Solenoid L» and «Solenoid R» options to «Closed» to cut the outside air. Now set the «Cap Stat Motor» to «Prime» to discharge the ink from the Sub-Tank and check if the Ink Supply Motor drives by turning the power ON again when there is a little bit of ink left. If the Motor is not driven, replace the corresponding Cable or Ink Supply Station.

Check whether the Sub-Tank Sensor Plate works correctly and is not blocked by any foreign object.

System Error Codes

Corrective Action: Try the following:

Make sure that the Heater Board is connected correctly to the Relay Board via the Relay Cable.

Replace the Heater Relay Assembly Page 8-46.

Corrective Action: Try the following:

Make sure that the Heater Relay Assembly is connected correctly to the Front Heater.

Replace the Heater Relay Assembly Page 8-46.

Replace the Front Heater Page 8-29.

Corrective Action: Try the following:

Make sure that the Heater Relay Assembly is connected correctly to the Rear Heater.

Replace the Heater Relay Assembly Page 8-46.

Replace the Rear Heater Page 8-31.

Corrective Action: Try the following:

Make sure that the Heater Relay Assembly is connected correctly to the Center Platen.

Replace the Heater Relay Assembly Page 8-46.

Replace the Center Platen Page 8-33.

Corrective Action: Try the following:

Make sure that the Voltage alternation switch located at the back of the Printer is set correctly to the AC voltage being used.

Make sure that the Fuse (F2) on the Heater Relay Assembly has not blown. If the fuse has blown, replace it.

Make sure that the Heater Board is connected correctly to the Relay Board via the Relay Cable.

Make sure that the Heater Relay Assembly is connected correctly to the Front Heater.

Replace the Heater Relay Assembly Page 8-46.

Replace the Front Heater Page 8-29.

Corrective Action: Try the following:

Make sure that the Voltage alternation switch located at the back of the Printer is set correctly to the AC voltage being used.

Make sure that the Fuse (F2) on the Heater Relay Assembly has not blown. If the fuse has blown, replace it.

Make sure that the Heater Board is connected correctly to the Relay Board via the Relay Cable.

Make sure that the Heater Relay Assembly is connected correctly to the Rear Heater.

Replace the Heater Relay Assembly Page 8-46.

Replace the Rear Heater Page 8-31.

Corrective Action: Try the following:

Make sure that the Voltage alternation switch located at the back of the Printer is set correctly to the AC voltage being used.

Make sure that the Fuse (F2) on the Heater Relay Assembly has not blown. If the fuse has blown, replace it.

Make sure that the Heater Board is connected correctly to the Relay Board via the Relay Cable.

Make sure that the Heater Relay Assembly is connected correctly to the Center Platen.

Replace the Heater Relay Assembly Page 8-46.

Replace the Center Platen Heater Page 8-33.

Corrective Action: Try the following:

Make sure that the Heater Board is connected correctly to the relays on the Heater Block Assembly

Make sure that the Heater Board is connected correctly to the Relay Board via the Relay Cable.

Replace the Heater Relay Assembly Page 8-46.

System Error Codes

System Error Codes

A System Error Code appears on the Front Panel when an unrecoverable system exception interrupt occurs in the Printer.

nnnn: System Error Code

The System Error Codes are listed in the following table:

Corrective Action

1.Replace the Main PCA Page 8-35.

2.Upgrade the Printer Firmware.

Printhead Adjustment 3 3

Printhead Adjustment

Printhead Adjustment

Introduction

The mechanical adjustment of a Printhead must be done every time a Printhead is removed or replaced. If the adjustment of the Printheads is not done, you could get Print Quality problems like banding. The Printhead Adjustment should be done in the following order:

1Calibrate the Printhead Adjustment Jig.

2Install the Printhead Adjustment Jigs in to the Carriage.

3Set Printhead Voltage.

4Print the Printhead Adjustment pattern.

5Perform Printhead Position correction.

6Print the Check Printhead pattern.

7Mechanically adjust the Printhead.

Tools Required

The Tools required to perform the Printhead Adjustment procedure are shown below. Without these tools, the Printhead Adjustment procedure cannot be completed correctly.

Printhead Adjustment Jig 1 Printhead Adjustment Reference Plate

Printhead Positioning Pins

Printhead Adjustment Jig 2

Small Flat-Head Screwdriver

Cross-Head Screwdriver

Measuring Loupe

Printhead Adjustment

Calibrate the Printhead Adjustment Jig

To speed up the Printhead Adjustment, you can follow the tip on Page 3-19. If the tip is followed, then it is not necessary to calibrate the Printhead Adjustment Jig.

Before installing the Printhead Adjustment Jig 1 in to the Carriage, it needs to be calibrated as follows:

1Retract the datum pins located in the Printhead Adjustment Jig 1 by turning the Adjustment Screws counterclockwise using a small Flat-Head Screwdriver.

Adjustment Screws

Datum Pins

2Place the Printhead Adjustment Jig 1 on top of the Printhead Adjustment Reference Plate as shown:

3 Insert the two Printhead Positioning Pins in to the Printhead Adjustment Jig 1.

Printhead Adjustment

4Tighten the two fixing screws so that the Printhead Adjustment Jig 1 is securely attached to the Printhead Adjustment Reference Plate.

Fixing Screws

5Place the Printhead Adjustment Jig on a flat surface and without holding it, gently turn the Adjustment Screws clockwise until the Printhead Adjustment Jig begins to move. Check that the Datum Pins touch the walls of the Printhead Adjustment Reference Plate. Do NOT force the Adjustment Screws too much as this could damage the Datum Pins.

6Once the Printhead Adjustment Jig 1 has been calibrated, you can loosen the fixing screws, remove the Printhead Positioning Pins and remove the Printhead Adjustment Reference Plate.

Printhead Adjustment

7The following drawing shows the overall position of the Printhead Adjustment Jigs in relation to the Printhead (the tubes have been removed for clarity).

8Once the Printhead Adjustment Jigs are in place, tighten the front screw that secures the Printhead to the Carriage Base Plate.

9 Remove the tube cap from the Printhead.

Printhead Adjustment

10 Attach the Ink Tube to the Printhead and secure it tightly.

11Attach the Printhead Connector Assembly to the Printhead and secure it with 2 screws.

12Before moving to the next stage of the Printhead Adjustment procedure, make sure that the Printhead Connector cables are safely secured with tape so that they don’t hit other parts of the Printer.

Secure with

tape

13Enter into the Ink System Options submenu and select «Wash Printheads» in order to charge the replaced Printhead with ink.

14Print a Nozzle Check pattern in order to verify that ink has been charged correctly into the Printhead. If any of the nozzles are not firing correctly, then perform a Normal Printhead Recovery and then retry the nozzle Check pattern.

Printhead Adjustment

Perform Printhead Position Correction

Once you have printed the Printhead Adjustment pattern, you can use it to correct the position of the Printhead as follows:

1 Locate the Printhead Row pattern in the Printhead Adjustment pattern.

Printhead Row Pattern

2Select the pattern that looks the best aligned and note down the value (either a — value or a + value).

3In the Printhead Adjustment submenu, scroll to «PH Row Val» and press the X key.

#PH ROW VAL

#Lm

4In the PH Row Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH Row Val submenu, press the W key.

#PH ROW VAL

>Lm >+00

Printhead Adjustment

5Use the S and T keys to change the digits and use the W and X keys to select the digits. Enter the value that you noted down in step 2.

#PH ROW VAL

>Lm >+01

6Press the OK key once you have entered the new value.

7Locate the Printhead to Printhead pattern in the Printhead Adjustment pattern.

Printhead to Printhead Pattern

8Select the pattern that looks the best aligned and note down the value (either a — value or a + value).

9In the Printhead Adjustment submenu, scroll to «PH to PH Val» and press the X key.

#PH TO PH VAL

#Lm

Printhead Adjustment

10In the PH to PH Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH to PH Val submenu, press the W key.

#PH TO PH VAL

>Lm >+00

11Use the S and T keys to change the digits and use the W and X keys to select the digits. Enter the value that you noted down in step 8.

#PH TO PH VAL

>Lm >+01

12Press the OK key once you have entered the new value.

Printhead Adjustment

Adjust the Printhead

Once you have printed the Check Printhead pattern, you can use it to adjust the Printhead as follows:

1 Locate the mechanical adjustment pattern in the Check Printhead pattern.

2Using a Measuring Loupe, you must first measure the deviation of the Printhead in the vertical position.

Deviation

3 Loosen the front screw that secures the Printhead to the Carriage Base Plate.

Printhead Adjustment

4 Using the measurement obtained in step 2, calculate how many scales you will need to turn the Vertical Adjustment Screw to adjust the vertical position of the Printhead.

1 Scale = 10 micromillimeters

1 Turn = 100 micromillimeters

Vertical Adjustment Screw

5If for example, the deviation measured in step 2 was 240 micro-millimeters, you would turn the Vertical Adjustment Screw 2 full turns and 4 scales.

6 Tighten the front screw that secures the Printhead to the Carriage Base Plate.

7Reprint the Check Printhead pattern and measure again the deviation of the Printhead in the vertical position. If there is still deviation, repeat the instructions from step 3.