Home not found waterboss ошибка

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  1. oleg_kazan

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    oleg_kazan

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    Это норма для них. На свист влияет давление, положение дренажного шланга, степень его пережатости.
    Иногда может не свистеть вообще, иногда свистит очень противно.
    На самом деле, свистит ограничитель дренажа — резиновая шайба. Она у них без фаски, тогда как у других производителей, у того же Fleck, фаска снята.
    Острые края создают завихрения потока воды. Фаску снимать не рекомендуется, т. к. это влияет на пропускную способность ограничителя.

  2. denis_p

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    denis_p

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    спасибо большое.
    еще вопрос — какой режим лучше использовать при жесткости около 7, железо 0,2, марганец 0,05 — HE/HC/AU? Выставил жесткость 360 на фильтре…

  3. oleg_kazan

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    oleg_kazan

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    @denis_p, а сколько воды планируете тратить в день, месяц?

  4. denis_p

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    denis_p

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    4 человека, постоянное проживание

  5. oleg_kazan

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    @denis_p, НЕ — это когда мало воды используете. Там куба полтора — два всего будет между регенерациями. И режим экономичный.
    НС — наверное оптимально для такого состава семьи.
    AU — даст самый большой ресурс, но и съест больше всего соли. И, говорят, не совсем корректно считает остаток воды при неравномерном расходе.

  6. saimon53

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    saimon53

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    Здраствуйте, подскажите пожалуйста люди, стоит waterboss400H пишет home not found что сделать чтобы поправить? Никто не знает(

  7. oleg_kazan

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    @saimon53, на белом колесе, которое под контроллером есть надписи, в том числе буква «Н». Это как раз Номе. В этом месте в торце колеса находится маленький магнит. Над магнитом стоит контроллер. В момент вращения колеса контроллер по этому магниту определяет положение колеса.
    Это рабочее положение — «Service». Если контроллер не видит магнит, то он крутит колесо определенное время. Если не находит, то выдает такую ошибку.
    Это любо глюк, и тогда надо «перегрузить windows» — выдернуть и включить обратно питание.
    Либо корпус контроллера установлен не так и «не достает магнит»
    Либо другая неисправность.

  8. saimon53

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    @oleg_kazan, понял, спасибо большоею щас приедем попробуем

  9. drakarr76

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    drakarr76

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    Добрый день, подскажите такой осадок как на фото (думаю железо), это нормально? Эксплуатирую wb a800 (аквафор) 4 месяца всего, анализ воды тоже прилагается

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  10. Виктор С

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    Виктор С

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    Скорее всего окисленное железо из источника водоснабжения. Перед WB какой-то фильтр стоит? У меня 10 мкм. Помогает. Хотя и есть небольшая желтизна воды в солевом баке.

  11. Килби

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    Килби

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    Это ненормально. По всей видимости проблемы с анализом воды (экспресс анализ на ограниченное количество показателей). Отсюда неправильный комплект оборудования.
    Сделайте развёрнутый анализ в лаборатории у которой есть аккредитация.
    Показатели смотрите здесь https://www.forumhouse.ru/threads/157869/
    I. Анализ воды (обязательные показатели)*

  12. frogz

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    frogz

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    Здравствуйте, есть проблема с водой. Приглянулся мне Waterboss 400, перед ним фильтр механика ВВ20, после уголь также ВВ20. Пить её нни кто не будет, задача избавится от желтезны, осадка и тому подобного. Под раковиной планируется обратный осмос для питьевой воды, но это не точно, возможно так и будет покупной питьевая вода.
    Условия, частный дом, скважина 20метров, септик, 4 человека живут круглый год.
    Две организации рекомендовали мне этот фильтр. Ищу правду, не будет ли у меня с ним проблем…

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  13. Lmv16

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    Lmv16

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    У вас кишечная палочка в воде, сначала нужно вопрос с этим решать. А потом можно и умягчитель, причём желателен с большим объёмом загрузки, чем у этого ВБ, чтобы не было бы очень частых промывок.

  14. vasya_76743

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    vasya_76743

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    Подскажите, купил на Ebay б/у контроллер, фото прилагаю.
    Заявлен был как «для Waterboss 700».
    Дата производства на корпусе 2004 год.
    Наклейка «Waterboss 40 series» (см. фото).
    Разъемы все подходят без проблем (питание, датчик протока, двигатель).
    Подключил.
    Сравнил объем заливаемой воды в бак после промывки с объемом залива в своем WB700.
    Так вот, этот контроллер заливает примерно на 1 л меньше, чем от WB700.
    Причем почему то одинаково в режимах HE и HC.
    Т. е. он будет мне заливать недостаточно рассола для WB700.
    Это от какого-то старого WB400 контроллер?
    C продавцом контакт утерян, т. к. покупал в июне в США, а приехало недавно)

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  15. Street80

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    Street80

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    Здравствуйте!
    Подскажите, пожалуйста, знающие люди! Ситуация такая. Вода централизованная в коттеджном посёлке. Общая жёсткость 8,3 мг-экв/л. Железо 0,43мг/л. Марганец 0,1мг/л. Мешал только ржавый налёт и сухость кожи после душа. Установлен Аквафор А800 уже 2,5 года. Перед ним предфильтр и BB20 полипропилен. После него BB20 уголь. Давление воды 3,5-4,5атм. Фильтры меняю регулярно. Компенсируемая жёсткость установлена на 51. Режим 96h всегда включён. Пару раз за этот период включал режим усиленной промывки от железа (по 14 дней держал). Всем устраивает, все хорошо (налета нет, кожа не сохнет), за исключением одного момента.
    После каждой регенерации идёт ржавая вода. Нужно спустить литров 50-90, чтобы стала чистой. Было это сразу после установки или через какое-то время не могу сказать. Но последние года 1,5 точно. Пробовал разные режимы регенерации. Промывал лимонной кислотой (после этого оттенок ржавой воды стал более желтый). Делал подряд несколько регенерации. Ничего не помогает. Последний раз чистил бак от соли пару дней назад. Полностью все вычистил (было очень много нерастворившейся не очень грязной соли, почти в уровень с водой и хлопья ржавые), промыл. Установил режим HC (до этого стоял в основном HE). Засыпал новую соль. Сделал несколько регенерации (с перерывом 2 часа и больше). Солевой раствор всасывается полностью. Уровень нормальный. Проверил дренажный шланг (он был немного перегнут, но совсем чуть-чуть), проверил дренажный штуцер (все чисто). Ничего не помогает. После каждой регенерации ржавая вода, пока не пройдёт литров 100 воды.
    Что делать, куда копать? Надоела эта ржавчина с утра.

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Страница 7 из 48

This post contains affiliate links.

A Hague Waterboss/PuraTech/AO Smith water softener will function great for many years without a hitch in most cases. But even a Hague Waterboss that only has to treat slightly hard water can run into a little problem now and again. One of the more common and “fixable” errors that can happen on a Hague Waterboss is when the display says “Home Not Found”.

A Hague WaterMax/Waterboss/PuraTech/AO Smith water softener will display “Home Not Found”, “Can’t Find Home” or “Going Home” when the computer does not detect that it has completed its regeneration process. This is due to a misaligned computer, seized piston, or an ineffective detector magnet.

Because the “Home Not Found” error on a Hague Waterboss/PuraTech/AO Smith is caused by the computer not being able to detect when a sensor magnet is in the correct position, there are several things that you check and fix yourself to correct the problem.

Why Hague Waterboss/PuraTech/AO Smith says Home Not Found, and how to fix it?

On a Hague Waterboss/PuraTech/AO Smith “Home” is the position where the water softener is “In service”.

In other words, “Home” is when the water softener is softening your water and not regenerating the water softener resin.

This is when your water is flowing through the water softener resin and the piston of the water softener is in its ready to regenerate or “Home” position like when a Baseball player starts at home plate before running around the bases and returning to home plate.

When a Hague Waterboss/PuraTech/AO Smith water softener says “Home Not Found”, “Can’t Find Home” or “Going Home”, it is attempting to put the water softener into service or into the “Home” position.

If the computer does not recognize that the piston of the water softener has returned to the “Home” position, the computer will not know that the regeneration cycle is complete.

This means that the water softener will no longer regenerate its water softener resin because as far as it knows, the system has not finished the current regeneration.

There are several reasons why the simple computer of a Hague Waterboss/PuraTech/AO Smith water softener may not register that it has completed the current regeneration and it will continue to display “Home Not Found“.

Is your Hague computer board secure and on straight?

The computer of your Hague Waterboss/PuraTech/AO Smith needs to be in the correct position in order for it to detect the “Home” indicating magnet that is on the light grey cycle wheel that turns right underneath it.

If the computer is not mounted correctly or even just slightly off-center, it may not be able to detect the “Home ” indicator magnet especially on an older Hague Waterboss/PuraTech/AO Smith water softener where the magnet has weakened over time.

You must make sure that the computer board is mounted properly on the mounting clips of the water softener so that the magnet detector is in the correct position to detect when the “Home” magnet passes by it.

If the computer board is off-center or if it is only clipped in properly on one of the mounting clips, the computer will not detect the “Home” magnet and therefore the computer of the system will show the error “Home Not Found“, “Can’t Find Home” or “Going Home“.

The computer board on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener can easily be removed and re-mounted by sliding it away from the water softener valve and then making sure that it makes a solid connection with the mounting tabs when you push it back into place.

Does the magnet on your cycle wheel look dirty or rusty?

Although a magnet does not have to be clean to work and the magnet on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener will not normally get dirty or rusty very easily, rust or a layer of dirt build-up can make the “Home” detector magnet just weak enough for it not to register when passing the magnet detector on the computer board.

In many cases, you can clean the surface of the magnet with some fine sandpaper or nail file.

Usually, the corrosion or build-up on the detector magnet is a rather thin layer that can be easily removed to expose the magnet. By using some sandpaper, a nail file, or even just a butter knife, you can sand or scrape off the top of the magnet and make it like new again.

Once the magnet has been cleaned, make sure that the computer board is securely and correctly fastened to the water softener and see if the computer recognizes the “Home” position when the magnet reaches the computer sensor.

At some point, the magnet may no longer be able to be cleaned and will no longer be able to be sensed by the computer.

Unfortunately, the cycle wheel is very easy to replace and is not very expensive but they are normally only available through an authorized Hague WaterMax/Waterboss/PuraTech/AO Smith water softener dealer.

If your Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is more than 10 years old, it may not be worth a repair bill of several hundred dollars and a new water softener may be a better option.

Your Hague WaterMax/Waterboss/PuraTech/AO Smith piston might be seized?

Home” on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener refers to the position of the systems’ piston when the water softener is in between regenerations and softening your water.

When the piston returns to the start “Home” position, the magnet on the cycle wheel is detected by the water softeners computer and tells the computer that the regeneration process is complete and the piston is back in the “Home” position.

As the piston ages, it can become harder and harder for it to move through the seals that keep the water flowing through the correct openings inside of the valve to perform the different cycles of the regeneration process.

At some point, the piston may no longer be able to move back and forth through its chamber and it can simply become stuck in the chamber which means that it will not be able to return to the “Home” position.

The piston on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is connected to a part called the drive-end cap. This piece can be replaced so that the new piston will be able to move freely and return to the “Home” position.

An extra benefit of having the drive-end cap replaced is that it comes with a new brine valve which can leak after many years of operation.

Check out this short video on changing a Hague Drive Piston

Is a seized brine valve stopping the cycle wheel from advancing?

The brine valve of a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener opens and closes many times over the years and hardness from your water can build-up on the valve and cause it to seize.

When a Hague WaterMax/Waterboss/PuraTech/AO Smith brine valve seizes, the cycle wheel which is supposed to press the valve in can jam against the seized piston valve.

If the brine valve stops the cycle wheel from moving, the magnet on the cycle wheel can’t continue to move to the “Home” position so the computer will read “Home Not Found“, “Can’t Find Home” or “Going Home“.

Often you can clean the brine valve to get it moving again, but I highly recommend replacing the brine valve because they have a tendency to leak after several years of service.


When your Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is saying “Home Not Found“, “Can’t Find Home” or “Going Home“, it can be as simple to fix as making sure that the computer board is mounted properly to the water softener.

In other cases, there can be a little more involved to repair the problem. When your water softener is saying “Home Not Found”, “Can’t Find Home” or “Going Home”, it is saying that it can’t regenerate because it doesn’t know what position the water softener piston is in.

If you are a pretty handy person, you could repair this problem yourself, but because the parts are usually only available to an authorized Hague WaterMax/Waterboss/PuraTech/AO Smith dealer and they can be a little tricky to replace, calling your trained water softener service professional might be the best way to go.

Freewateradvice.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. We also participate in other affiliate programs which compensate us for referring traffic.

Problem

No soft water after

No salt in brine cabinet

regeneration

Drain line is pinched, frozen, or restricted

Clogged injector assembly

Salt bridge has formed due to high humidity

or the wrong kind of salt

No soft water

The bypass valve is in the Bypass position

Appliance is plumbed backward

Extended power outage

Not metering water

Appliance is plumbed backward

Sensor not receiving signal from magnet on

turbine

Flow indicated

The household plumbing system has a leak

when water is not

being used

No read-out in

Electric cord is unplugged

display

No electric power at outlet

Defective transformer

Defective circuit board

Appliance stays in

Controller not attached properly

regeneration

Defective magnet disk

Foreign object in valve body

Excess water in

Restricted, frozen, or pinched drain line

brine cabinet

Plugged injector assembly

Salty water

Plugged injector

Low water pressure

Controller error

«E1» Home not found

messages

«E2» Motor error

«E3» Home offset

«E4» Home latched

«E5» Memory Error

WaterBoss Softener Two-Button Owner’s Manual

Possible Cause

Solution

Add salt

Straighten, thaw, or unclog the drain line

Remove injector cap and clean nozzle and throat with a wooden

toothpick. Replace throat if removed

Test with a blunt object like a broom handle. Push the handle

into the salt to dislodge the salt bridge, or use hot water around

the inside perimeter to loosen salt

Place the bypass valve in the Service position

Check that appliance is plumbed correctly

Reset the time of day

waterMizer

indicator should flash with water usage. If no flow,

®

see below

Check that appliance is plumbed correctly

Remove sensor from Bypass housing. Test with magnet on

either flat side of sensor. If flow is indicated, check turbine. If no

flow, replace sensor

Repair the leak

Plug in the transformer

Check power source. Make sure outlet is not controlled by a

switch

Test with volt meter for 12 VAC at control. If less than 10 VAC or

greater than 14 VAC, replace the transformer

With 12 VAC present at controller, replace the controller

Make sure the controller is pushed all the way onto the drive end

cap

Replace magnet disk

Remove foreign object(s) from the valve body

Remove restriction, thaw, or straighten drain line

Clean or replace injector. Replace throat if removed

Replace injector screen, nozzle, and throat

Maintain minimum pressure of 20 psi (1.4 bar)

Cycle power by unplugging the transformer and plugging it back

in. It will look for Home again. Make sure the controller is pushed

all the way onto the drive end cap

Plug motor in and cycle power. If it is already plugged in, then

motor wiring or the motor plug is defective

Disk did not start in proper home location. Controller will

automatically try to reset itself by finding Home and continuing

the regeneration. Make sure the controller is pushed all the way

onto the drive end cap

Gear teeth are not engaged, gear is stripped, or something is

jammed in the valve. Cycle the power to reset

Replace controller

5/12/2011

20

This post contains affiliate links.

A Hague Waterboss/PuraTech/AO Smith water softener will function great for many years without a hitch in most cases. But even a Hague Waterboss that only has to treat slightly hard water can run into a little problem now and again. One of the more common and “fixable” errors that can happen on a Hague Waterboss is when the display says “Home Not Found”.

A Hague WaterMax/Waterboss/PuraTech/AO Smith water softener will display “Home Not Found”, “Can’t Find Home” or “Going Home” when the computer does not detect that it has completed its regeneration process. This is due to a misaligned computer, seized piston, or an ineffective detector magnet.

Because the “Home Not Found” error on a Hague Waterboss/PuraTech/AO Smith is caused by the computer not being able to detect when a sensor magnet is in the correct position, there are several things that you check and fix yourself to correct the problem.

Why Hague Waterboss/PuraTech/AO Smith says Home Not Found, and how to fix it?

On a Hague Waterboss/PuraTech/AO Smith “Home” is the position where the water softener is “In service”.

In other words, “Home” is when the water softener is softening your water and not regenerating the water softener resin.

This is when your water is flowing through the water softener resin and the piston of the water softener is in its ready to regenerate or “Home” position like when a Baseball player starts at home plate before running around the bases and returning to home plate.

When a Hague Waterboss/PuraTech/AO Smith water softener says “Home Not Found”, “Can’t Find Home” or “Going Home”, it is attempting to put the water softener into service or into the “Home” position.

If the computer does not recognize that the piston of the water softener has returned to the “Home” position, the computer will not know that the regeneration cycle is complete.

This means that the water softener will no longer regenerate its water softener resin because as far as it knows, the system has not finished the current regeneration.

There are several reasons why the simple computer of a Hague Waterboss/PuraTech/AO Smith water softener may not register that it has completed the current regeneration and it will continue to display “Home Not Found“.

Is your Hague computer board secure and on straight?

The computer of your Hague Waterboss/PuraTech/AO Smith needs to be in the correct position in order for it to detect the “Home” indicating magnet that is on the light grey cycle wheel that turns right underneath it.

If the computer is not mounted correctly or even just slightly off-center, it may not be able to detect the “Home ” indicator magnet especially on an older Hague Waterboss/PuraTech/AO Smith water softener where the magnet has weakened over time.

You must make sure that the computer board is mounted properly on the mounting clips of the water softener so that the magnet detector is in the correct position to detect when the “Home” magnet passes by it.

If the computer board is off-center or if it is only clipped in properly on one of the mounting clips, the computer will not detect the “Home” magnet and therefore the computer of the system will show the error “Home Not Found“, “Can’t Find Home” or “Going Home“.

The computer board on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener can easily be removed and re-mounted by sliding it away from the water softener valve and then making sure that it makes a solid connection with the mounting tabs when you push it back into place.

Does the magnet on your cycle wheel look dirty or rusty?

Although a magnet does not have to be clean to work and the magnet on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener will not normally get dirty or rusty very easily, rust or a layer of dirt build-up can make the “Home” detector magnet just weak enough for it not to register when passing the magnet detector on the computer board.

In many cases, you can clean the surface of the magnet with some fine sandpaper or nail file.

Usually, the corrosion or build-up on the detector magnet is a rather thin layer that can be easily removed to expose the magnet. By using some sandpaper, a nail file, or even just a butter knife, you can sand or scrape off the top of the magnet and make it like new again.

Once the magnet has been cleaned, make sure that the computer board is securely and correctly fastened to the water softener and see if the computer recognizes the “Home” position when the magnet reaches the computer sensor.

At some point, the magnet may no longer be able to be cleaned and will no longer be able to be sensed by the computer.

Unfortunately, the cycle wheel is very easy to replace and is not very expensive but they are normally only available through an authorized Hague WaterMax/Waterboss/PuraTech/AO Smith water softener dealer.

If your Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is more than 10 years old, it may not be worth a repair bill of several hundred dollars and a new water softener may be a better option.

Your Hague WaterMax/Waterboss/PuraTech/AO Smith piston might be seized?

Home” on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener refers to the position of the systems’ piston when the water softener is in between regenerations and softening your water.

When the piston returns to the start “Home” position, the magnet on the cycle wheel is detected by the water softeners computer and tells the computer that the regeneration process is complete and the piston is back in the “Home” position.

As the piston ages, it can become harder and harder for it to move through the seals that keep the water flowing through the correct openings inside of the valve to perform the different cycles of the regeneration process.

At some point, the piston may no longer be able to move back and forth through its chamber and it can simply become stuck in the chamber which means that it will not be able to return to the “Home” position.

The piston on a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is connected to a part called the drive-end cap. This piece can be replaced so that the new piston will be able to move freely and return to the “Home” position.

An extra benefit of having the drive-end cap replaced is that it comes with a new brine valve which can leak after many years of operation.

Check out this short video on changing a Hague Drive Piston

Is a seized brine valve stopping the cycle wheel from advancing?

The brine valve of a Hague WaterMax/Waterboss/PuraTech/AO Smith water softener opens and closes many times over the years and hardness from your water can build-up on the valve and cause it to seize.

When a Hague WaterMax/Waterboss/PuraTech/AO Smith brine valve seizes, the cycle wheel which is supposed to press the valve in can jam against the seized piston valve.

If the brine valve stops the cycle wheel from moving, the magnet on the cycle wheel can’t continue to move to the “Home” position so the computer will read “Home Not Found“, “Can’t Find Home” or “Going Home“.

Often you can clean the brine valve to get it moving again, but I highly recommend replacing the brine valve because they have a tendency to leak after several years of service.


When your Hague WaterMax/Waterboss/PuraTech/AO Smith water softener is saying “Home Not Found“, “Can’t Find Home” or “Going Home“, it can be as simple to fix as making sure that the computer board is mounted properly to the water softener.

In other cases, there can be a little more involved to repair the problem. When your water softener is saying “Home Not Found”, “Can’t Find Home” or “Going Home”, it is saying that it can’t regenerate because it doesn’t know what position the water softener piston is in.

If you are a pretty handy person, you could repair this problem yourself, but because the parts are usually only available to an authorized Hague WaterMax/Waterboss/PuraTech/AO Smith dealer and they can be a little tricky to replace, calling your trained water softener service professional might be the best way to go.

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Достоинства

Дизайн, компактность, качественный производитель.

Недостатки

На 14-й месяц эксплуатации, несколько раз после регенерации не смог найти дом, то есть самостоятельно вернуться к работе. Сигнализировал об этом писком (Not found home). Пришлось вызвать мастера. Вызов, проверка и настройка ~3500 рублей. Для меня — дорого

Комментарий

Качественно решает проблему умягчения. У меня на входе относительно чистая вода. Через год заметил в растворе мутную воду, заменил картридж фильтра, который стоит перед умягчителем. Расход соли в первый год ~ 1 мешок на 2 месяца. Замена картриджа фильтра — 1000 рублей.

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