Fetch сервер сообщает об ошибке err maildrop already locked

E одного из пользователей с утра начало выскакивать сообщение об ошибке — «Mdaemon — Ошибка ERR maildrop already locked».

maildrom locked - Mdaemon — Ошибка ERR maildrop already locked

Как оказалось 2 или больше клиентов не могут в одно и то же время обращаться к одному почтовому ящику. Только по очереди. Поэтому кто первый подключился, того и тапочки. Второму юзеру сервер отвечает именно этой ошибкой.

Как оказалось юзер сам еще жал кнопку принять/отправить почту раз несколько подряд. И ему выскакивало окно ввода пароля для ящика. Перезагрузка машины и внушение в мозг юзеру решил все проблемы.

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Posted by mohammad ali6567 2019-09-20T07:50:25Z

My pop3 clients can not download their message from mdaemon server and this error happend:

maildrop already locked

Mdaemon install on Virtual Machine , i set PumpPOP=No in Mdaemon.ini and [Special] part , but nothing happend.

could you please help me ?

5 Replies

  • Hello Mohammad,

    This typically happens if more than one client is trying to connect to an account at the same time using POP. Is this affecting a specific account or multiple accounts? Do you have the option to use IMAP or are you required to use POP in your environment?


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  • Author John Rampton

    I found a helpful answer here:

    (FAQ) What is the purpose of LCK files?

    This should give you a better understanding of why this happens and gives you some tips on how to resolve this. Let me know if this works! I hope this answer was helpful. Thanks for your question!


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  • Author mohammad ali albari

    This is affecting on multiple accounts in same time , No , unfortunately , i can not use IMAP , . this error happen more than 5 times in a busy day. so for resolve this i try to delete content of lock folder manually but it’s not a suitable way to solve it.

    so could you please help me. 


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  • This is affecting on multiple accounts in same time , No , unfortunately , i can not use IMAP , . this error happen more than 5 times in a busy day. so for resolve this i try to delete content of lock folder manually but it’s not a suitable way to solve it.

    so could you please help me. 

    Mohammad, I would recommend opening a support request with our support staff so that one of our technicians can assist you further. They will have additional troubleshooting steps and tools beyond what I can provide here. You can use the following link to contact our support staff:

    https://www.altn.com/Support/RequestSupport/ Opens a new window

    If you are outside of the United States, we have partners in your region who can assist in your local time zone. You can find a partner near you via this link:

    https://www.altn.com/Partners/FindAPartner/ Opens a new window


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  • Author Network forgeek

    HI. have you resolved this problem ?. I got the same and have no idea , please help


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  • Remove From My Forums
  • General discussion

  • I keep getting this messages when I press Send/Receive for all of may accounts:  The server for account «Ditex» returned the error «maildrop already locked.» Your username/password or security settings may be incorrect. Would you like
    to try re-entering your password?

    but all of my passwords and user names are fine. I do receive the emails
    with lots of delay, and keeps poping out the above message for al lof my accounts
    . This problem occured about a week ago, that I installed my IPhone.  I do receive my emails of all my accounts in my IPhone with no problem and quick, but not into
    my lap top Mac Book Pro.  Can somebody help me fix this issue? 

    • Changed type

      Friday, September 16, 2011 3:23 AM

mojoe2
 
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Joined: January 14th, 2006, 1:55 pm

I have multiple email addresses on a Win2K server running ALTN’s mdeamon. Works Great!

I have used other programs in the past that have not resulted in the server responding with:

«Sending of password did not succeed. Mail server … responded: maildrop already locked.»

I have looked in Thunderbirds tools/options and have seen no setting for this type of error. I have also looked at the mail server to see if there was anything I could do to resolve this error.

As I previously said, I have not gotten this error while using two other email programs.

Would anyone know of a way I could get around this error?

Thanks.


mojoe2
 
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Post

Posted January 14th, 2006, 2:36 pm

This is an ALTN error due to a lock file that is created that allows only one Pop3 session open at a time. They suggest that the user not check their email repeatedly so quickly. I may be able to get around this if I could tell Thunderbird in what order to check the mail. I do not see any options for that.


Daifne
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Posted January 14th, 2006, 5:38 pm

If you select the account and then click Get mail, it will only get mail for that account. Also, what do you have set in Tools>Account Settings>*each account*>Server Settings for Check for mail every xxx minutes and for Check for new message on startup? You may need to do this all manually with your server rather than use the automatic settings. You could also try staggering the minutes setting.


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Hi we are trying to connect a mail host with valid user name and password by using

 store.connect(host,user,password); // store is an object of          javax.mail.Store class.

from our linux server, but we are facing a below exception.

    error while reading messagesjavax.mail.AuthenticationFailedException: maildrop already locked
    javax.mail.AuthenticationFailedException: maildrop already locked
    at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:207)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at rtnsmonitoring.Mailbox.<init>(Mailbox.java:33)
    at rtnsmonitoring.Mailbox.getMailboxes(Mailbox.java:49)
    at rtnsmonitoring.Main.run(Main.java:31)

please help me how to solve it.

note: with provided credentials im able to login to the mail from from UI.
and im also able to send email using telnet, mail is delivering to recipient successfully.

Hi we are trying to connect a mail host with valid user name and password by using

 store.connect(host,user,password); // store is an object of          javax.mail.Store class.

from our linux server, but we are facing a below exception.

    error while reading messagesjavax.mail.AuthenticationFailedException: maildrop already locked
    javax.mail.AuthenticationFailedException: maildrop already locked
    at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:207)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at rtnsmonitoring.Mailbox.<init>(Mailbox.java:33)
    at rtnsmonitoring.Mailbox.getMailboxes(Mailbox.java:49)
    at rtnsmonitoring.Main.run(Main.java:31)

please help me how to solve it.

note: with provided credentials im able to login to the mail from from UI.
and im also able to send email using telnet, mail is delivering to recipient successfully.

Hi!
It seems TB doesn’t recognize if logon was successful or there was another problem on the server not related to the logon and it asks enter usernam/password.
When two email clients are trying access the same mail box at the same time (or when TB was ungratefully terminated during it’s new email check and it didn’t disconnect from the server), the server (in my case it’s MDaemon) will wait NN minutes to automatically terminate the the first connected session (if connection is idle). During that time no other email client is permitted to receive/send emails using that account. It will return

ERR maildrop already locked

When TB receives such error, it getting confused and asks to enter username/password for the account, it might fill the password field for you (from password manager) however it doesn’t check the checkbox «Use password manager to store password», so if you simply hit enter without ticking that checkbox it will accept the entry and will remove the logon information from the «password manager»!
The next time it tries connect to email server it will ask for enter username/password again. — this is so annoying!!!!!
And there is no option to suppress password prompt? Give a notification that doesn’t require user interaction such as warning at status bar, or something more visible, something that would not halt the entire PB process from doing it’s other things while waiting for the user.

As of now, is there a way to «teach» TB to ignore certain error messages returned by the email server?

Thank you.

P.S.
Here is server’s log when the error occur:

Code: Select all
Fri 2009-02-20 00:46:11: Session 528; child 2
Fri 2009-02-20 00:46:11: Accepting POP connection from [127.0.0.1:2001]
Fri 2009-02-20 00:46:11: --> +OK example.com POP MDaemon x.x.x ready <MDAEMON-F200902200046.AA4611343MD1422@example.com>
Fri 2009-02-20 00:46:11: <-- CAPA
Fri 2009-02-20 00:46:11: --> +OK Capability list follows
Fri 2009-02-20 00:46:11: --> TOP
Fri 2009-02-20 00:46:11: --> USER
Fri 2009-02-20 00:46:11: --> UIDL
Fri 2009-02-20 00:46:11: --> STLS
Fri 2009-02-20 00:46:11: --> .
Fri 2009-02-20 00:46:11: <-- USER tralala
Fri 2009-02-20 00:46:11: --> +OK tralala... User ok
Fri 2009-02-20 00:46:11: <-- PASS ******
Fri 2009-02-20 00:46:11: --> -ERR maildrop already locked
Fri 2009-02-20 00:46:11: POP session terminated, (Bytes in/out: 29/194)

Aldoir

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POP3: Your mailbox is already locked

Hi martin,

Sorry for this topic, but I think this problem should be handled separately.

Recent releases (B299 and B230) are causing me a lot of headache with invalid «-ERR Your mailbox is already locked» messages.

The problem occours with different users, from different domains. At the same time a user is having this problem, other users can download their emails thru POP3 without problems.

Although POP3 is refusing connection, IMAP works well.

Maybe the same problem that affected SMTP is causing this problem with broken connections?

Thanks


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Re: POP3: Your mailbox is already locked

Post

by Slug » 2006-08-23 16:21

Aldoir wrote:Hi martin,

The problem occours with different users, from different domains. At the same time a user is having this problem, other users can download their emails thru POP3 without problems.

This is normal behavour

Although POP3 is refusing connection, IMAP works well.

This too is normal, as IMAP will accept multiple people accessing the same email account at the same time POP will not.

Are you sharing the same pop account with multiple people ?? or is the pop account being locked with only one person accessing the account at one time ??

Michael

Last edited by Slug on 2006-08-23 16:49, edited 1 time in total.

Missing Hmailserver … Now running Debian servers


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Bram

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by Bram » 2006-08-23 16:38

Pop3 locks are account specific.

Only one user at a time can access a pop3 mailbox (the same mailbox). Others will get a lock notification.

If a mailbox is locked and there is no pop3-activity for 2 minutes, hmailserver should remove the lock automaticly.


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by GotNet » 2006-08-23 16:49

Martin, I’ve sent one more log from B230. See user «Leslie». He is on a Blackberry as well as Outlook. The connections from 66.195.xxx.xxx are from the LAN. See what you think. Something different is going on. :|


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by martin » 2006-08-23 17:17

Looked at the log snippet for leslie. He connected to the server (at 07:51:11.859) but doesn’t send any QUIT before he’s disconnected, which leads has the effect that the mailbox remains locked until there has been a timeout (at 07:38:05). So when he tries to connect at 07:36:41.562, his mailbox is locked.
When he tries to connect at 07:51:11, it works fine again since the mailbox was automatically unlocked at 07:38.. :-

According to the RFC, a POP3 server should wait at least 10 minutes before disconnecting any clients. hMailServer follows this part of the RFC. But perhaps it should unlock the mailbox immediately if it’s sure that a client has been disconnected. It actually did this in previous versions. Now it waits for the timeout. Guess I have to change back the behaviour. :-


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by Slug » 2006-08-23 17:33

martin wrote:Guess I have to change back the behaviour. :-

Why ?? if people who wrote the client software that was compliant then you would not need to have to put together hacks to cover their crap ..

Michael

Missing Hmailserver … Now running Debian servers


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martin

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by martin » 2006-08-23 17:45

Well, mobile devices dosen’t need to be non-compliant to disconnect improperly. :)


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Slug

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by Slug » 2006-08-23 17:47

Yeah didnt think of that …. :oops:

hehehe
Michael

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by martin » 2006-08-23 17:48

Might be something else going on as well. Will check this.

One local user disconnected improperly as well and hMailServer didn’t seem to detect this properly.

There’s two different situations:
1) hMailServer runs a timeout check and detects that one client has disconnected.
2) hMailSever tries to send a piece of data to the client, but this fails since the network/client isn’t available at the moment.

Edit: Figured out a way to reproduce the problem now by terminating the client improperly.


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by westdam » 2006-08-23 18:58

hi martin, i’ve got too with 4.3 230 the locking problem.
do you want my log file??


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by martin » 2006-08-23 20:30

Nope I don’t think I’ve need it. I’m currently writing some changes that should solve it.


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by martin » 2006-08-24 00:14

Hi guys,

I was able to reproduce this issue by telnetting the POP3 server and logging on, then terminating the telnet client using the task manager.

I’ve created a new build which I’m testing now. If some of you have big problems with the locking, I suggest you install the new build. Done two changes in this build:

— If there’s a problem sending or receiving data from a client, hMailServer will disconnect the client immediately.
— hMailServer now unlocks the mailbox directly when a client has been disconnected.

To my defense, hMailServer actually followed the POP3 specification in the previous build… but I understand that the old implementation didn’t work in real-life. :)

http://dev.hmailserver.com/hMailServer-4.3-B231.exe

I’ve run through the standard test suite which tests the basic functionality, and I will run the extended «stress test» (which basically opens up lots and lots of conncetions towards the server) over the night.


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by GotNet » 2006-08-24 00:40

Sorry!!

I’m installing as we speak… Thanks!


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by westdam » 2006-08-24 00:59

u’re great martin, i’ll test tomorrow..


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by steve` » 2006-08-24 01:07

hi martin,

I also had the locking problem and I just upgraded to B231 and it works now.
Thanks


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by Aldoir » 2006-08-24 19:43

Updated here too, thank you Martin


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by GotNet » 2006-08-25 02:59

All good here — Thanks, Martin. :)


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by jrkelley » 2007-03-06 23:33

I have this issue with users running Outlook 2002 SP3. I’m running hmailserver v 4.3-B248. Will be upgrading tonight to the latest release, but this is well after the version the above people are running. Is there a way to shorten the timeout period?


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POP — Your mailbox is already locked

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by roderickprince » 2008-01-03 22:21

Experiencing this problem with version 4.4.1 B273

Reproduceable in that my connection during the week is through my Blackberry (using it as a modem — speed is much like 2 tin cans and a shoe lace) and if someone sends a large file Outlook can’t retrieve the message quickly enough before it checks again — leading to the lock.

The lock doesn’t seem to clear and so I try to get an IMAP connection, delete the files, and then purge the deleted files… no joy.

End up having to remote desktop into the server and delete and recreate the e-mail account.

Gotta be a better way.

Any pointers are greatly appreciated.

Happy Trails,
Roderick…
rprince@radiaInteractive.com


beast84

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Re: POP3: Your mailbox is already locked

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by beast84 » 2008-10-16 10:54

Hello,
I still have this problem with version: 4.4.2-B283 !!!

Could someone help me what to do to solve it ????
PLEASE HELP ME !!!!


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Re: POP3: Your mailbox is already locked

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by martin » 2008-10-16 13:50

beast84,
Solve what?


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Re: POP3: Your mailbox is already locked

Post

by chrigiboy » 2008-11-16 19:14

Hello,
from time to time we got the same problem, with many accounts. When we stop and start the server the problem is solved. Is there a bugfix or a lockout Manager or can i setup the lockout time expl to 5 minutes?

Version: 4.4.2-B283 MySQL localhost


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Re: POP3: Your mailbox is already locked

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by ^DooM^ » 2008-11-16 19:48

using POP3 only one client can connect at any one time. If you want to use multiple clients use IMAP.

If at first you don’t succeed, bomb disposal probably isn’t for you! ヅ


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Error — Maildrop is Already Locked

Error — Maildrop is Already Locked

(OP)

27 Dec 06 14:22

Hi Folks.

All of a sudden my email account on my Mac will not get delivery from MDaemon. I can get all of my other company emails delivered except my personal account. When I try to connect to the server, it comes back with an error of «Maildrop is Already Locked». This just came out of nowhere and is strange.

Does anyone have an idea as to what is happening and how to fix it.

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